HVAC reviews in Winston-Salem, North Carolina

4.5 based on 918 reviews Back to the listing
    5

    If my memory serves me correctly, Jayden was the service tech that come to my home. He was professional, courteous and informative. He left my home as he found it and must have cleaned up after himself. I would recommend Aspire to my friends and family.

    5

    Mark with Aspire HVAC did an awesome job today.
    He explained clearly what issues he found.

    I was very please with his professionalism and understanding of my system.

    Thank you Aspire Heat and Air

    David Roberson

    5

    He did a great job. Very professional and answered all our questions. He checked our unit and made sure it was running the way it was supposed to because of the extremely cold weather outside.

    5

    Very knowledgeable young man. He took the time to explain the findings regarding the maintenance report for my HVAC system. These twice yearly maintenance checkups give me peace of mind going into the winter/spring seasons and I feel it is well worth cost.

    5

    Wyatt was very thorough, courteous and helpful, explaining exactly what repairs he made, and offered some recommendations.

    5

    I did not end up using this company only because a personal connection was able to help me out, but I absolutely wanted to leave a review anyway. My HVAC went out unexpectedly during one of the coldest weeks, I was severely sleep deprived, and I was panic-calling around for quotes like a true first-time homeowner with minimal HVAC knowledge and maximum stress. Amanda was incredibly kind, calm, and patient on the phone, which honestly mattered more than she probably realizes in that moment. Josh Baughman came out to give a quote and walked me through everything in a way that made sense without ever making me feel clueless. No pressure, no talking over my head, just genuinely helpful education and professionalism (and a bit of comic relief). Any company that hires people this kind and patient clearly does something right. They have absolutely earned my future business and my recommendation to others.

    5

    Very prompt, easy to schedule and reasonably-priced HVAC service. Appreciate the range of repair vs. replacement options presented for discovered issues with practical insights about priority. Our technician really took time to explain the recommendations, and we appreciated that he did not pressure us to make a decision about next steps on the spot.

    5

    Chris with Aspire hvac was very personable, thorough & professional. Price was very fair for the work performed. No pressure but presented all options. Way better than the “big name” co that I chose last time. Will definitely be calling aspire back in the future.

    5

    Wyatt did an outstanding job of not only checking my heating system, but kindly helped me to understand a bit about the components of the system. Wyatt was extremely well versed in heating & cooling systems. Based on my experience, Aspire Heating & Cooling is priced very reasonably and I look forward to knowing my systems will stay in great working condition. A huge plus is that the company is Veteran owned and that they would have employees as great has Wyatt!

    5

    Evan did an excellent job. He is competent and professional. He took the time to explain everything and answered all my questions.

    5

    Very attentive and knowledgeable about the company as well as services they provide. Also respectful and pleasant to be welcomed into my home. My service dog seemed to approve of him, which is a BIG green flag! 🤗

    5

    Everyone from the techs, to the comfort consultant and the installers were all professional and easy to communicate with. Good people! We purchased 2 Daikin units and they have one of the best if not the best warranty coming in at 12 years and a lifetime warranty on the compressor...non transferable.
    We got other estimates and Aspire came within our price point. We are please with our selection and will continue to use Aspire for our HVAC needs. Veteran owned and operated 👍👍

    5

    Aspire installed my heating and ac units and they work great. When Wyatt came to service the system he did a great job. Highly recommend them.

    5

    Had Aspire Heating and Air out for a maintenance call for the first time and it was a great experience. The calls to update and confirm the expected arrival time were much appreciated. Mark and Jake showed up on time, were friendly and professional, and took the time to explain everything. We were very satisfied with the service and the cost was surprisingly less than anticipated.

    5

    Evan and Luke did a very professional and transparent assessment of our heating and air. I am looking forward to a great long term partnership to maximizing the quality and life of our systems. Thanks for your great service and always being willing to go beyond the call of duty.