Home Services reviews in Akron, Ohio

Excellent attention to detail — tech added corner guards to protect woodwork and other features — and the carpets came out cleaner than ever before. The whole process was quick and the carpet was almost totally dry the next day. I appreciated the extra efforts this tech (Kevin) made on my stairs because previous companies did not do a complete job. He also took the time to do a finish on all areas that just made everything look fabulous.

We have used Excel Carpet and Tile Cleaning twice where I work. They are very responsive to phone calls and emails. They do quality work at a fair price.

Excel always does a wonderful job on my carpets and upholstery.
I have used them for several years. Their service is reliable, always arriving on time and their communication is excellent responding quickly to emails and phone calls. My carpets and chairs look so fresh!
Nancy

Excel is excellent- efficient, on time, excellent work. We have used a handful of cleaners over the years, but Excel is the best- esp Kevin who works around my kids, our dog, a chaotic houseful, while also providing great service. We are always happy with the results.

We are very impressed with Excel even our Realtor is impressed and would like to use them in the future. We had stains in the carpet after an estate sale. Excel got it cleaned and made it all look great. If you need carpet cleaning, this company is THE BEST!

All the five-star reviews are accurate, service was excellent from first phone call through every stage of cleaning and follow up. Chris and his crew cleaned some very old and unconventional floors in our century home, tile, slate, and cork. We didn't expect them to look brand new of course, but they were definitely revived, going from dingy to beautiful with an old patina underneath. We would definitely recommend them and use them again.

Excel Carpet and Tile Cleaning did an amazing job! Andrew was awesome — super friendly, quick, and efficient. My carpets look brand new, and the whole process was smooth from start to finish. Highly recommend them for anyone needing a professional carpet cleaning service!

Did an EXCEL-lent job carpet cleaning our condos, marina office, and showroom offices. Staffing was extremely easy to converse with. We highly recommend their services for both residential and commercial applications. We will be using them again!

We recently had Excel out to (once again) clean the carpet in our showroom. As per usual, they did an outstanding job. They always accommodate us by working around our open hours to completely eliminate any disruption of our business. We highly recommend Excel and their wonderfully polite staff. Excellent job on the carpet!

My carpets turned out great! The service was done professionally by an Excel representative. I have used this company for many years 10+ and I have never been disappointed. They can usually get you an appointment within a week. I will always use them to clean my carpets…

We had such a great experience with Excel! Scheduling was so easy and we were able to get on the schedule pretty quickly. Our service technician Anthony was great. he called with a heads up when he was on his way which is always nice. He explained the process and talked about some of the set in stains and what to expect after the cleaning. The carpet looks great and the cost was very reasonable! We would definitely recommend this company!

Chris cleaned my couch yesterday and did an awesome job. All stains gone. Chris was very personable, professional and knowledgeable. Excel will be my go to for carpet/upholstery cleaning in the future. When I made the appointment I spoke to Chris' wife. She was awesome too! Highly recommend them. Thanks Excel!!

I had a great experience with Excel Carpet cleaning! They were on time, professional and did an amazing job making my carpets look brand new again. The technician was friendly and worked efficiently. I'm really happy with the results and would use them again!

We were hoping having some of the carpet cleaned would mean only having to replace some of the flooring in our new home before we moved in. We were shocked how amazing it looked when excel was complete. We also added on cleaning the tile and grout throughout the kitchen and entry way to save us having to scrub it. It definitely looks better than anything we would have been able to do ourselves. Excel bought us a lot more time before replacing the rest of the flooring in our new home. We could not be happier with the results and professionalism of our cleaner. We will definitely be using them again

We were recommended by our carpet installer to use Excel Carpet Cleaning a few years ago and since had them out a second time. We were in need of a short notice cleaning before the holidays and they accommodated us quickly. Their cleaning services have always been great and the owners and service people always very professional. Excel is first on my list for future cleanings.

Kevin did an outstanding job cleaning our kitchen, office, living and family room area rugs and island chairs. In addition to basement carpet and steps. Excellent service!

We had our carpets cleaned recently and team member, Andrew did a really nice job. He cleaned all of our carpets, one of our couches, and also treated some pet-stained areas on a throw rug. Everything came out looking and smelling fresh, and the attention to detail really showed. The couch especially looks great! Professional, thorough, and easy to work with. I would definitely recommend Excel Carpet & Tile Cleaning and would use them again.

I have used both area rug and upholstery cleaning services, and both were TERRIFIC !!
I used their rug cleaning service about a year ago. I dropped off an 8 x 10 wool rug at their facility. The rug was nice and clean and the job was done in exactly the time-frame they said it would be.
Last week I had my furniture cleaned - a couch, a loveseat and three chairs. Several of these pieces had been peed on by my cat. There was a very noticeable odor. My house did not reek of cat, but when you go close enough to the furniture, you could definitely smell it. Andrew was very kind, non-judgmental, and worked diligently to remove as much of the odor as possible. HE DID A FANTASTIC JOB !! I do not have to replace my furniture !!
I HIGHLY RECOMMEND EXCEL !!

We've used Excel for years to clean our rugs. This is the first time we had carpet cleaning. Andrew went over what areas might need extra care. He did a fantastic job. Gave us clear instructions on when and how to return our rooms to full use. He was very polite. Prior to the visit, we received clear instructions to prepare for the visit. We were given a time frame for our visit and Andrew kept us updated on his arrival.
Extremely happy with the results!

My husband and I are so pleased with the carpet cleaning done by Andrew at Excel. He came in very professional, kind and did a thorough job in our family room and our basement stairs. We saw the difference right away and even more so when it dried. We will be calling on Excel for our future carpet cleaning needs.

Carpet cleaning our house filled with four kids, four large, hairy dogs and a couple cats is no easy task. Excel has been coming to our house multiple times a year for over the last 10+ years and they truly are the BEST. The process from booking, to the time they leave my house is seamless perfection. At times they have even been able to come out for emergency accidents with older pets. Professional, timely, friendly and down to earth, they are amazing. Please call them first!