Tree reviews in Aurora, Ohio

They were fantastic to deal with, very quick and professional. We had two large trees that needed cut down. Pricing was very fair and Emma is extremely nice and helpful when you call. I would very much recommend them!

We had a very intriguing problem with a few trees in our backyard that were in need of some serious attention. We contacted several companies and one of them was The Falls Group. Keep in mind this was a very hard to access area and we had just spent a ton on new landscaping and deck work. Most companies said it was way out of their scope of abilities. Eric from Falls came out and accessed the situation. He assured us he was one of the few people that had the right equipment in the area. After checking his references we proceeded with the work. This tree was over 150ft. Tall up against our house. Eric and his crew meticulously pieced the tree down and craned the pieces over the house. His men left our yard immaculate! We can not thank them enough and would highly recommend them to anyone.

Mr. John Arnold showed up with his crew today. They were very professional with tons of equipment and did an excellent job in a very short time. I'm very pleased and will definitely use them again. The prices were very competitive and Travis was out to do the estimate quickly.

Dave and the other crew members did an awesome job today. Clean up was great and I thought the price was fair. I was scared neighbor’s lawn was going to get divots but they did a great job of avoiding drops on their lawn.

Working with Eric of Mr. Falls Tree was a great experience. Eric personally talked with me and gave me a fair estimate and quick service in getting a large tree completely removed. I would call them again when I need service. Thank You!

Just an overall crappy experience dealing with this company. They will damage your property and give you the run around. Threaten to sue you for not paying for unfinished work use this company at your own risk.

Shockingly unprofessional, I have been using Davey tree every year since 2012 to help manage my property. I've seen falls tree trucks on the road and when I received a flyer, give them a call. Understand Davey is the best at what they do, there also extremely expensive so my thought was if they can do the same thing for less it's worth at least exploring. I called and said that I wanted to be there when the estimator came out, gave my phone number, and arrange for a time approximately that he would call. The expectation was that he would be there within a day after calling me because we happen to be in the same city. I'm at my desk working from home and my wife is telling me that there some guy at the door, he just showed up unannounced. Absolutely unapologetic, I was shocked. But here's what you need to take away from this… This tactic is actually very predatory sales practice. They pounce on you when you're not expecting it and then they try and coerce you into signing a contract for services. At least this guy didn't make it past the front door, I would never do business with the company who just shows up unannounced or is this unprofessional.

If I can't trust them to follow a simple instruction like make a phone call, you really think I'm in a trust them with a crane around my house to remove a giant tree? Call Davey if you need tree work done, I strongly recommend that company. I wouldn't let fall tree expert pickup sticks in my yard.

I had two trees removed yesterday. First I must say that I was incredibly impressed with the care they showed for our property.
They took great care to not damage anything. This is a First Class Company! From start to finish, these guys are "on it"!! They all show up at the same time; guys unloading stuff from one truck, others unloading the other. They were EXTREMELY nice and made the usual small talk, hello, how ya doing, this is the tree?? And they went immediately to work. These guys are extremely organized. One is cutting, others are cleaning, one is hauling debris off as it is prepared, one is resharpening chain saw blades. I have never seen such an organized display of working and cleaning as you go. They fell two trees, both close to 80' high and I cannot say enough good things about the work they did. If I ever need any more trees done EVER, I will not use anyone else, I don't care the difference in cost. I know with Falls it will be done right and I trust I won't have to double check a thing.

They did a great job cutting down our three very large trees and ground the stumps. On stump was so large that after clearing the grinding some of the stump was still above ground. They came back out and made sure it was ground down. Excellent work. I highly recommend them and will use them in the future.

The Team from Mr. Falls removed three trees on my property. The work was done in a timely manner, the yard was cleaned of branches and debris. Each team member was very courteous and acted professional. Would recommend Mr. Falls Tree Experts.

We were very impressed with the salesman who gave us an estimate for the tree work we wanted done. He made recommendations and helped us understand some of the issues we were facing. The workers were cordial, efficient and very knowledgeable about their work . They cleaned up the debris so well we almost couldn't tell they were here. I would give them six stars if it were an option.

I had a fairly large tree removal job and received some large quotes with a long lead times to get the work completed. I decided to give Mr. Falls a call and get a price from them. They were $1700 less than the other companies and were able to complete the job within a week! The work was completed professionally and they did exactly what they said they would do. I highly recommend Mr. Falls Tree Experts.

Excellent service to remove a large tree limb
that fell on my driveway. Received service within two hours to clear the driveway. The tree was cut down and removed the first thing the next day. Their major local competitor never even returned two phone calls. Make Mr. Falls Tree Experts your first phone call to receive professional tree service!

I spoke with Will over the phone when initially called. He was very polite and stated he would be out to give a quote for a tree I needed cut down. He was here within a couple days which was quick to compared to a lot in the business. The price he quoted me was literally thousands cheaper than three other companies. When I called back a few days later to confirm that I liked the price and wanted to schedule a time, he asked when would be the best time, and I stated that the sooner the better. He had a crew here in two days to take care of the tree. John Arnold was the foreman that came out. Extremely respectful guy. Very polite and their work was awesome. The cleaned up well and made sure everything was to my standard. Will absolutely go with this company again.

I hired Mr. Falls to trim some trees and to remove a few dead and leaning trees that were too close to my home. They arrived on time and on the day we agreed upon, even though it was cold and there was still snow on the ground. They did an excellent job. I was told they would come back after the snow melted to finish the clean up and I was skeptical. But they did! And to my surprise, every branch, stick and limb were gone. My yard looks like a golf course. I highly recommend Mr. Falls, and I appreciate their integrity and work ethic.

From the time of my phone call to ask questions and set up an estimate, and through the time my tree was trimmed, I've been very well pleased in all aspects of the response and service of Mr Falls Tree Experts. They have been terrific!

I’m assuming those with a good experience went directly through them. If you go through first energy and they line you up with Mr. Falls, kindly decline and tell them to find another contractor. Timeliness aside, forget calling for any update, they don’t have one and they won’t have one. Once the job was finally complete almost 6 weeks later than originally told, you need to factor in time to clean up your own lawn since cleanup is no priority of theirs. Once I got done cleaning up after 2 different crews had come out since the original one didn’t even have the correct equipment to complete the job, I thought I was in the clear and waiting for stumps to be done. About a week later I notice a 15’ branch hanging and browning out, it had been snapped by the second crew that came and left for me to have to go through the headache of their top notch customer service line. Stump crew finally came, to my surprise cleanup is still no priority. I have wood chips all over my deck, air conditioner and all through my landscaping. At this point in the year, sure landscaping isn’t spotless and as perfect as June, however I didn’t ask for it to be filled with wood chips. My honest thoughts based on other reviews, give them a try directly. If it’s through first energy just forget about it because they don’t care at any step of the way. Really hope First Energy will choose to save face and drop them as a contractor for these particular services.

As a green industry professional, I would NEVER recommend using Falls Tree. This is nothing against their operations or the actual quality from the tree crews. There is a review of their management team and lack thereof. I was provided an estimate in the Spring of 2020 and called mid-summer to move forward with the proposal. I gave Falls an opportunity to re-estimate the project as the trees were completely green by Summer. They confirmed that the original quote was still valid and we agreed to be added onto the schedule. The day the tree crews showed up to perform the work, they did not have the correct equipment to do the job. The original estimator for the project showed up and shared that they no longer want to perform the work because he "underbid" the project. This was the same estimator from the Spring. In addition, to admitting he underbid the work, he also tried to explain that my trees were healthy and that removal was not necessary. In my professional landscaping career, I have never returned to a customer and backed out of a project nor have I asked for money to do a job. I escalated this issue to their management team and never once did I receive a call back or an email response to my issue, despite being told from their office that they would respond to me. This is a company, undoubtedly, I would stay clear from. Feel free to reach out to me, I have much better recommendations for tree professionals in our area.

Mr Falls Tree Experts did a great job taking down our 105" Oak tree from a difficult area to reach with large equipment. They also worked us into their busy schedule within a week of our first contact.

Mr. Falls Tree arrived at my house to remove some dead limbs that had fallen on my house from my neighbor's dead tree. After that the team trimmed off all branches from our trees that were leaning over our roof. They brought all that they removed to the front of the house where another truck was waiting to grind up all the branches and limbs. They were so thorough and neat. When they were all done, you couldn't find a scrap of sawdust if you'd used a magnifying glass. I recommend Mr. Falls Trees on two levels - (1) their skill in trimming and removal and (2) their cleanliness and efficiency.

Had some lingering downed branches that were too far up for me to take care of. I got to speak & work with Kobe, who took care of this job and pricing within a day. Mr. Falls Tree were the best priced after shopping around, and were quickest to come out and get the job done. Undoubtedly will be contacting them again in the future for some more things to get done.