HVAC reviews in Avon, Ohio

I prayed that the tech sent out was knowledgeable and yes God did it. He diagnosed the issue (I promise) in minutes and had my furnace up and running in no time. Mitchell's got it right with this one and if there's any additional issues, I only want Marco to be the technician that's sent out. (I am confident the issue is a done deal) Thanks Marco my furnace is running!

It always sucks having to make the call to fix problems with an hvac system but everyone on the phone was super nice and helpful, and the technician Naylan was very respectful and knowledgeable. He patiently explained the issues he was seeing, all the options I have, and helped guide me through everything. Not to mention I would have been without heat in 30 degree weather without his help. Pricing was fair, will definitely do business here again

Cost aside for a moment (because no one agrees with the costs for these things these days), Blake Morris, the service technician, was excellent! He was prompt, professional, pleasant, honest about expectations and services, and was very friendly. He did not make any awkward small talk but was very engaged with the conversations and questions I had or initiated. I would definitely recommend Blake Morris for an HVAC technician.

These folks are always very thorough with communication and when the drivers will arrive! Nick Dulio was our technician today and he was very polite, and knowledgeable! He even made sure to tell me I put my filter in the wrong direction last month! I was thankful for that because I forgot as soon as I removed it! We are always pleased with their services and we recommend the membership because you are at ease knowing your heat and A/C are in working condition each season!

I where facing issues with my furnace, I contacted Mitchell, The lady over the phone was very polite and set me an appointment same day with a technician. Miguel was very professional and helpful had the system back up running. Great customer service all around. 100% satisfied

Arrived earlier than expected which meant we didn't have to suffer long. Listened to me while I explained our situation. Fixed our main issue quickly and painlessly and found another issue we didn't even know we had. Did a full inspection and got us up and running in no time. Excellent transparency and knowledge. Even though it was a great experience I hope not to have to need him other than regular maintenence. Thank you!

My heater stopped working. Called this company and they were so helpful over the phone. I spoke with Tony and he was honest about not having the parts (Sunday) but would put a note for immediate assistance the next day on Monday. Got a call first thing in the morning and had Blake out to my house by 10am. Wonderful technicians all around. Blake was so helpful and explained everything he was doing and reasons why. Prompt and friendly service. Will definitely call again if I have any problems in the future.

I have had a positive experience with Mitchell’s every time. All of their employees offer exceptional customer service. They are kind and accommodating. They also make every effort to offer you the best price. If you are looking for a company and don’t know who to trust, I highly recommend Mitchell’s. I have such peace of mind knowing they are inspecting the Heating and cooling units at my rental property as well. You guys are awesome. Craig C and Miguel - 5 star customer service. Thanks a bunch!

Trey is very professional and explained everything l needed to know about My current situation without air conditioning during this heat wave. He got Me an appointment set up to get My townhouse measured for a new heating and cooling system. He explained the service club membership that l applied for. I don't hear well and Trey was very patient with Me. I believe Trey is an excellent asset to One Hour.
Roger Jones was at My home today (6/30) and took the time to explain different options for My heating and cooling system. He was a pleasure to work with on this project. I highly recommend Roger. On a scale of 1to 10 He's an 11!
Robert and his co worked did a great job installing My new HVAC. They both were neat and professional. Robert put down a protective covering on My floors to keep them clean. Any questions l had were answered. Great service from both of them. You have some very good worker's at One Hour.
Jordan Schmitt is Very professional and consulted with the city inspector to come up with a solution.

The crew arrived promptly at 9:00 AM. The new HVAC system was up and running by 3:00 PM. All three of the men were courteous and respectful of our home and property.

My furnace went out yesterday morning early. I called my warranty company for the repair by the afternoon early evening. They had still not found a contractor. I contacted. Mitchell’s on my own, due to the severe weather we are having here in Cleveland. They came out in a timely manner, when I called, I was able to speak with a real person. The woman I spoke with was very helpful, and let me know that a tech would be out the same night. Just a few hours later, Matt arrived! He was very polite and professional was able to diagnose the problem very quickly And make the repair . He also did an overall check of my system/unit. I was very pleased with this company and will be using them in the future. Very quick response time, it was nice getting a live person not having to leave a message and wait hours for a callback. In addition, they offer a maintenance service, which I took advantage of considering my unit is older.Overall experience with this company, I would recommend 1000%!!

I was very impressed with Nick’s help today. Very polite and knowledgeable. I’ve been on Mitchell’s Maintenance for a few years now and have found their people ti be very courteous, knowledgeable and helpful. They come out twice a year. Once in the Spring ti check my A/C and in the late Fall/early Winter to check my HVAC! Gives me peace of mind! great job!

Service is always outstanding with Mitchell's One Hour Heating and Air Conditioning. They are quick to get a technician out and make sure your needs are taken care of. Justus Papp was the latest technician to come out, and he was amazing. He took the time to clearly explain what was happening, what needed to be done, and made sure we were comfortable with the plan. He returned two days later to complete the job, and we couldn’t be happier with the results. I truly appreciate the hard work and genuine care that everyone at this company puts in. They also have the best associates answering the phones. Always puts a smile on my face

Highly recommend!

Excellent service, Tony showed up on time and was super helpful. He explained everything clearly and got the job done quickly and for a fair price. Highly recommend giving Tony a call.

There were three men there and Robert and his crew did a great job. They worked hard and efficient and were good company. I am very pleased with what they accomplished.
I would highly Recommend Mitchell’s one hour heating to anyone looking to have a new furnace and air conditioning installed. Thank you Mitchell’s.

A little update. 12/01/25. The heating system is working great. The furnace is running once every two hours and is keeping our place very comfortable. Thanks again to all the people at Mitchell’s!

Mark Racz arrived at the designated time. he was VERY professional & courteous. Explained multiple options & answered all my questions to my satisfaction. Having a completely new system installed. As for the installation, there was ONE issue that greatly concerned me that I mentioned to the installers that they corrected before they left.