Reviews of local pros in Batavia, Ohio

4.6 based on 659 reviews Back to the listing
    4

    We got the contact information for a local plumber in Batavia from the hardware store, and they came highly recommended. Jacob arrived right on time, just like the dispatcher said he would. He was very friendly, professional, and explained everything clearly. We had a loose tub faucet that needed fixing, but Jacob discovered that the set screw was missing and might have been broken off during installation. Since the house is fairly new, Jacob suggested we talk to the builder before doing anything that might require cutting into walls. He spent over an hour trying to help us and didn’t even charge for his time or effort. This kind of customer service is rare and we’re really grateful for it. We will definitely call this plumber again if we need to replace the faucet or for any other plumbing issues in the future. Our first experience was excellent, and we wish more contractors treated their customers with this level of care.

    5

    I highly recommend Gregory's Plumbing! We’ve called them a few times for smaller plumbing jobs, like swapping out a toilet, and were always happy with the results. But when our water heater started leaking all over our rental unit’s basement in Batavia, they really impressed us. Donovan arrived that same evening, quickly figured out the problem, and got everything under control. He explained different water heater options and prices, and then installed a new tankless unit for us. The installation was neat and professional, and we’ve been very pleased ever since. Since then, I’ve told several friends and coworkers about their great service, and everyone’s had a positive experience. They always take good care of us and anyone we send their way. We’ll definitely keep using them for all our plumbing needs!

    5

    today we had a bit of a plumbing emergency at our home in batavia. our kitchen faucet broke late on a friday, and our usual plumber couldn't make it out until the following week. luckily, i remembered seeing a great review for a local plumber and gave them a call. a friendly person answered and let my husband know a technician could be out in about an hour. jacob showed up right on time, got straight to work, and had our faucet fixed quickly. he was polite, efficient, and made sure everything worked perfectly before he left. we're very happy to have found a new plumber we can count on!

    5

    After moving into our new home, we received a plumbing warranty and have been really happy with the service so far. We’ve had a few plumbing problems, but every time, the team handled them quickly and professionally. When our hot water heater stopped working, Donovan came out the very next day and got it running again using quality parts and solid workmanship. Jacob did a fantastic job installing a replacement dishwasher for us when the old one started leaking. They’re also scheduled to fix the pipes in our laundry room soon. Donovan even sorted out an issue with our kitchen sink that had been bothering us. This crew of plumbers in Batavia really goes above and beyond. We’re planning to renew our plumbing warranty every year because it’s brought us so much peace of mind. I’d highly recommend that every homeowner in Batavia consider a similar plan. Just check out their website—their premium coverage takes care of almost any plumbing need you might have. Now that the company is under new management, the level of service has only gotten better. Choosing this kind of plumbing protection is an easy decision.

    4

    Our experience with the plumbing service in Batavia was outstanding and smooth from start to finish. Our plumbers, Donovan and Jacob, really knew their stuff and got right to work. They clearly explained what was going on with our sink, shower, and garbage disposal, and fixed everything quickly and efficiently. Donovan and Jacob were not only skilled but also very friendly and respectful throughout the visit. We had put off these plumbing repairs for months because we were nervous about hiring a contractor, but working with this team was such a relief. We highly recommend their plumbing services and will definitely use them again in the future.

    5

    After a lot of heavy rain and snow melting, our basement started to flood and we realized our main sewer line was badly clogged. The first two plumbing companies I called couldn’t get anyone out for days, but Gregory's Plumbing said a plumber could be at our house within just a couple hours. Sure enough, Donovan arrived right on time, ready to help. There wasn’t much space for Donovan to work, but he got right to it. He ended up having to take out our toilet just to get the snake into the drain properly, since the clog was about 40 feet from the house. Donovan worked hard for almost three hours, never giving up, even when it looked like nothing was working. He explained what was happening and kept us updated the whole time. Finally, we heard that big whoosh of water draining and knew the clog was cleared—such a relief! Our plumbing problem was a bit more complicated, so a follow-up was needed. I later met Jacob, who came by with a camera to inspect our sewer line and also helped install a new toilet. He was friendly and very professional, just like Donovan. Overall, we were super impressed by how quickly and effectively everything was handled. The team really knows their stuff and made a stressful plumbing issue much easier to deal with.

    5

    I had Donovan from Gregory's Plumbing come out to replace my old water heater with a new on-demand system. He first stopped by to look over the job, explain what would be needed, and listened to what I wanted. We discussed options and worked together to decide on the best plan. When it was time for the installation, he arrived right on schedule, brought everything needed, stayed organized, and treated my home with respect. The work was done quickly and the quality was excellent. I’m very happy with the whole experience and will definitely call them again for any plumbing needs. Highly recommend—five stars!

    5

    Outstanding service! We called for a plumber first thing in the morning, and Jacob arrived at our house by late morning. He was very professional, explained the plumbing issue in simple terms, and clearly went over the pricing with us. The repair was scheduled just two days later, which was super convenient. This wasn't our first time using their plumbing services—Donovan had helped us out before, and he was just as knowledgeable and friendly. As new homeowners, we've run into a few plumbing problems, but having a reliable team like this really puts us at ease. We highly recommend their plumbing services!

    5

    I had a fantastic experience with this plumbing company in Batavia. My water heater started leaking, so I gave them a call late at night, around 9:00 PM. The person who answered the phone was friendly and helpful, making me feel at ease right away. As a Rescue Club Member, I got quick service and some savings, which was a nice bonus. Jacob, the plumber, came out the next afternoon. He took about 15-20 minutes to carefully check out my water heater and explained that it wasn’t working properly and needed to be replaced. He also pointed out a few issues from the previous installation that might have affected its performance and how long it would last. Jacob was very patient and took the time to walk me through the financing options, which were straightforward and easy to understand. I’m excited that I’ll have a brand new water heater installed tomorrow! Over the years, this team has also helped me with plumbing upgrades, as well as other home improvements like my electrical system, A/C, new LED lights, and a water softener. I appreciate how they keep up with new technology and always offer the best recommendations for keeping my home safe and running smoothly. As a homeowner, it gives me real peace of mind to work with such a trustworthy and reliable plumbing company.

    5

    gregory's plumbing sent out donovan and jacob to replace our toilet, vanity top, sink, and faucet, and to disconnect our old dishwasher. they kept us updated about when they would arrive and stayed within the window we were given. both were really helpful about letting us work on painting and sanding behind the toilet and cabinet after removing the old fixtures, before installing the new ones. donovan was especially helpful figuring out our water shutoff valve at the start. everything was sealed and caulked neatly, and they cleaned up everything before leaving. they also checked with us whenever there were decisions to make during the job. the time and materials on the bill matched what we discussed with the office ahead of time, and setting things up was easy because the office staff explained everything clearly and updated our order when we needed changes. overall, everyone was friendly, professional, and honest about pricing, and the plumbing work was done really well!

    5

    I had two old toilets and their worn-out, rusty valves replaced by Donovan and Jacob from Gregory's Plumbing. Setting up the appointment was quick and easy—the office got back to me right away. Donovan and Jacob were both really friendly and explained everything about the job before getting started. They removed the old toilets and valves, installed the new ones, caulked around the base, and made sure to haul away all the old fixtures and packaging too, which was a nice touch. The new toilets look great and everything is working perfectly with no issues at all. The job was finished much faster than I expected and cost less than I thought it would. I've relied on them more than once now, and each time the work has been top-notch and has held up perfectly. If you need a plumber in the area, these are the folks to call.

    5

    i’d give them 10 stars if i could. when my shower faucet broke late friday night and started spraying water everywhere, i had to shut off the main water supply. even though i usually try to fix things myself, i knew this was a job for a real plumbing pro. i went online to set up an emergency plumbing repair with my home warranty plan and hoped for the best. early saturday morning, i got a call saying a plumber was already on the way. not five minutes later, jacob arrived at my door, which was incredibly quick. jacob listened to my problem, checked everything out, and told me he had all the parts and skills needed to get it fixed. he was friendly, explained each step of the repair, and treated me more like a neighbor than just another customer. in no time at all, the faucet was fixed, and i had running water again. the whole experience was way better than i expected, and the service was great value for what i paid. if you’re considering a home warranty plan or need plumbing help, i highly recommend gregory’s plumbing. they truly went above and beyond!

    5

    I woke up early one morning to discover my kitchen floor was covered in water. After checking, I realized my old hot water heater had finally sprung a leak. I called Gregory's Plumbing, and Jacob and his helper arrived quickly to help out. They showed up promptly, checked everything, and got straight to work. They replaced my water heater with a new, efficient model and made sure everything met the latest plumbing codes. Their work was top-notch and professional. I highly recommend their plumbing services to anyone in Batavia.

    5

    From start to finish, my experience with this plumbing service in Batavia was top-notch. When I first called, Donovan gave me clear information about the possible costs and how long the job might take. I was impressed with how quickly they responded—because of a cancellation, they even got me in earlier than expected. Jacob and Donovan showed up right on time and were both friendly and professional. They quickly found my septic tank, checked the system, and pointed out where my drain field was located. The pump out was done fast and efficiently. They also made sure everything was working by having us flush the toilets and run water from the washing machine, just to double-check that there were no more plumbing issues. Overall, I was very happy with the service and would gladly recommend this Batavia plumber to anyone needing reliable help.

    5

    Jacob and Donovan came out to repair our shower, and it was honestly the best plumbing service I’ve ever had. From the first call to when they wrapped up the job, everything went smoothly. They were quick to respond, gave us a straightforward estimate, showed up right on time, and were both professional and friendly. They kept everything clean while working and left our bathroom spotless. Jacob and Donovan took the time to explain what they were doing and even gave us helpful tips for other plumbing concerns around the house. It’s clear they really know their stuff and take pride in their work. I was nervous about calling a plumber before, but now I know there’s nothing to worry about. If you need a reliable plumber, I highly recommend giving these guys a call—you won’t be disappointed!

    5

    Jacob from Gregory's Plumbing came out to our house to check on some plumbing issues. He did a thorough inspection and offered honest, practical recommendations. We decided to replace the old battery backup on our main sump pump, and Jacob handled the installation smoothly. He even put together a custom cover for our sump pit, making it look neat and professional. He also took care of an outdoor faucet that wasn't working properly and quickly figured out the real cause behind our low kitchen water pressure, saving us from an unnecessary and expensive repair. Instead, it just needed a small, affordable part. We'll definitely call again for future plumbing needs.

    5

    We had a slab leak in our home in Batavia and ended up needing to have all of our pipes replaced. Jacob and Donovan were the plumbers who helped us, and they finished the whole re-piping job in less than a week. The new plumbing works better than it ever has in our house, and now the bathrooms farthest from the water heater have hot water almost right away, and it’s hotter than before. Jacob and Donovan were both friendly and easy to talk to, and they explained all our options so we could make the best choice. We felt really comfortable having them work in our home. We highly recommend them for any plumbing needs and will definitely call them again in the future.

    5

    Gregory's Plumbing provided top-notch service when I needed several plumbing updates after moving into my new home in Batavia. I reached out based on their great reviews, and I’m glad I did. Jacob and Donovan came out to help finish a plumbing project I had started myself but ran into trouble with. They showed up right on time, which I really appreciated. Both Jacob and Donovan were very friendly and took the time to explain each step of the work so I understood what was happening. They replaced my kitchen sink, installed new shutoff valves, hooked up the dishwasher, and swapped out my garbage disposal. They also took care of the shutoff valves for both toilets and even fixed a small leak on the main water line. Everything was completed quickly and looked perfect when they finished. The price for all the work was fair, and I felt like I was getting honest advice the whole time. Later, I scheduled another appointment because I was having issues with my hot water tank. Jacob said he’d try to repair it first to save me money. When the water heater suddenly failed and started leaking everywhere, I called for help right away. The office was very understanding about the emergency and had Jacob and Donovan at my house with a new tank in less than half an hour. Once again, the work was done fast and professionally. I highly recommend them for any plumbing needs in Batavia. The prices are reasonable, the plumbers are trustworthy, and they don’t try to upsell you on things you don’t need. Overall, I am very happy with the service and the results!

    5

    We woke up to find our basement flooded because our water heater had cracked overnight. We called a local plumbing company right away, and they responded quickly and acted very professionally. Donovan came out to inspect the water heater, explained everything clearly, and gave us a fair price for the replacement. He was friendly and made us feel comfortable throughout the whole process. Jacob, who was helping him, was also very polite and respectful when he introduced himself. Both of them took great care to protect our home while working. We were so glad to have hot water restored the same day. We will definitely call this plumbing team again if we need help in the future.

    5

    I'm really glad I went with my gut and chose Gregory's Plumbing for my plumbing needs. When I called, the office staff was friendly and respectful, picking up right away and making me feel comfortable. Even though my issue wasn't an emergency, they were able to schedule an appointment quickly—just two days later. I appreciated getting a confirmation call when the plumber was on the way, so I knew exactly when to expect them. Jacob was the plumber who came out, and he was fantastic. He had a great sense of humor, which made the whole experience easier, and he knew exactly how to fix my slow-draining sinks. Everything was explained clearly, with upfront estimates and honest communication about what to expect. If you're looking for a reliable plumber who does quality work and treats you right, I highly recommend reaching out to this company.

    4

    The plumber was able to schedule my appointment quickly and showed up on time. Donovan came out to replace my old shower valve and ended up updating all the pipes leading to the shower head as well. He made sure everything was nice and secure, so nothing wobbles anymore. Since my house is pretty old, he even raised the shower head to a more comfortable height. The work was done really well and didn’t take long at all. The price matched what I expected, with no hidden costs or surprises. Overall, I’m happy with the service and would recommend them to anyone needing plumbing work.