Reviews of local pros in Bedford, Ohio

February 2026 update
Fahrenheit 422 HVAC installed two more items this month.

Tankless hot water heater
Tony's team gave me a proposal for $4,400 for a Navian heater, reviewed as among the best. Arco/A to Z gave me an estimate of $10,000 after making claims for unneeded "upsell" items/services. I engage Tony's team and they did a wonderful job of installing the heater without disruption or dirtying of my home - they were once again the very best. I was out of hot water for only a day and one-half, glad to say.

Furnace whole house humdifier
Tony's team installed the best fit home humidifier, Aprilaire 600M, for $650. Again, the best installation experience.

I have learned that I can trust Tony and his team at Fahrenheit 422, and grateful for their service and support.

September 2025 update.
We've been through a winter and summer now, relying on the new furnace and air conditioning. I want to share that we could not be happier with our experience. Everything I said about Tony and his team I confirm again, and say experience has now proven the high quality of their work. Work with them with confidence.

Tony Acino listened to what I wanted, provided an appropriate quote which was affordable and more than competitive, and was consistently responsive and helpful during the purchase, installation and follow-up processes. Blaise and Harry installed the units effectively and efficiently without creating any kind of mess. They also removed a century-old furnace of enormous size and weight! I think they all did a really good job and I would recommend them without reservation to anyone looking for HVAC.

They installed a new Mitsubishi split system heat pump for our home. Very professional and courteous. The placed drop cloths on the carpet for any place they had to walk. They cleaned up where needed and spent time to explain the new system. Highly recommend.

Harry set me up with a new hot water tank, and LJ and Joe came out for the installation. They were quick, professional, explained everything they were doing, and cleaned up thoroughly when they were done.
Overall, I’m extremely happy with my new hot water tank and would highly recommend Fahrenheit 422. They’ll be back to install a new AC unit, which I understand will be a bit more involved. I have no doubt they’ll handle it with the same high standards they’ve already shown.

Our A/C tuneup from My Guys was 5-star. I was able to make an appointment that fit my schedule. On the morning of the appointment, My Guys tech Cody called ahead and arrived promptly within the appointment window. He was thorough, friendly and knowledgeable -- inspecting and cleaning the unit outside, measuring the temperature drop from the air return to the A/C (a solid 17-degree difference on a mild day), offered advice, and answered all of my air conditioning questions. Cody gave me all the time I needed to ensure I was satisfied with the work performed. He helped me fill out my rebate form (good for a $50 credit from FirstEnergy on the $89 service), as well. Nice job My Guys.

Excellent service. John was the nicest Tech. Did a great job and explained what he did to me. Was vey satisfied and would recommend them to anyone................... ( was wonderful with my dog who is a pest._)

My General Electric furnace/air conditioner stopped cooling the house on Friday July 3. I called a number of repair shops including personal friends. Initially my appointment was scheduled for the following Monday past the holiday weekend. Much to my surprise, Jerry of My Guys was able to come on Friday afternoon and take care of my problem. Upon arrival, I told him the problem and headed for the air cooling compressor in the back yard. He removed the back panel and pulled out a part and replaced it. He identified another part that was a candidate for replacement, asked if I wanted that part replaced, and replaced it. He put the back panel on. I paid him and he left. He did not even enter the house.

I was totally impressed with his professionalism, his problem diagnostic ability and resolution, his confidence and just getting the job done. Kudos to Jerry and to My Guys for showing up early and fixing the problem in an expedient manner. You guys (and gals) are one heck of a team. THANK YOU!!

They helped me out during this difficult time. They installed a new furnace in my home and I am satisfied. Thanks Jerry and Evan.

If I could make a zero star review I would. Called this company to have my furnace inspected and cleaned. The repair man was in the basement 5 minutes before coming up and telling me I needed a new furnace even though mine was still running. Charged me 89.99 to came in my house, take a picture and leave. I immediately called another company. The new repairman was there within the hour. Inspected and cleaned the furnace and told me it had a many more years on it. Would not use My Guys again.

The guys were great. Came in and explained what they were going to do and gave me an estimate. Ordered the parts and had the work done within a half hour. I'm having them come back to install a kitchen faucet. Thank you! Great experience!

I had My Guys come check out my boiler and give me an estimate on repair or replacement. They were available to show up within a day when others were suggesting at least a week or two delay. The workers showed up on time and are very knowledgable a friendly. They answered all my questions, gave me all my options and didn't try to up sell me. I was very impressed with the owners knowledge of the system since it is discontinued from about 1962. He made me feel comfortable about putting the job in "My Guys" hands and that I made the right choice. My parents have used them in the past and I will now too.

The entire process was very friendly and well informed. I spoke with Jerry and Kathy over the phone , they were both very friendly and helpful. The installation of our water tank was in a timely fashion and the gentleman ,Cody, who installed it was extremely knowledgeable and polite throughout the entire process, he explained everything to detail and cleaned after the job was finished. I was very pleased with the service all the way through!

Evan did a great job fixing our heater. Within less than two hours we were warm and cozy. Thank you My Guys.

I stumbled upon this company when I moved in my new condominium, as the last homeowner had used air services. They are very professional and precise with their repairs and installation. Jerry is the best! The customer service reps work with your schedule, are understanding and are very knowledgeable.I highly recommend this company and give them five stars all the way!

I came home to a freezing cold house one evening after work and began frantically calling repairmen. Cody, one the service techs at My Guys, was the first (and only) to respond that evening and explained that he could come out that evening, but was considerate of the cost and recommended that if it was not an emergency that it would be substantially cheaper if an appointment were scheduled in the morning. He assured me that someone from the office would be in touch in the morning by 8:30 am. My phone rang by 8:05 and I was added to the days stops. Cody arrived by 10 am and was very knowledgeable and thorough in assessing the issue. He took into consideration cost and gave me several options including replacing the entire unit because the furnace was approximately 15 years old. We ended up replacing just the blower motor at a cost of approximately $600. The furnace has been working great since his repairs. I greatly appreciated the fact that he genuinely cared about my situation, was very knowledgeable and thorough, and took into consideration cost. I would definitely rehire and recommend My Guys!

I would like to extend a gratitude of thanks to Jerry and his staff (Andy) in particular. I have an older heating system and they were able to diagnose and repair it without hassle. They answered, asked, and answered all questions while taking the guess work out of the solution. They were VERY professional and courteous. They were also able to work with a smaller budget all the while treating me
(a new customer) as a well established customer. I will DEFINITELY refer and keep them on speed dial for all my household maintenance. Thank you!

We’ve been super happy with My Guys! We used them when we had to replace our furnace a few years ago, and are returning to install central air in our house (my next door neighbor recommended them since we were new to the area!). Jerry is really knowledgeable and doesn’t try to upsell you on things you don’t need. His crew was really professional and polite too. Would definitely recommend!

My guys charged my 99 year old father $600 to install a bathroom sink faucet!
My Dad purchased a simple, stationary faucet to replace a leaking one in his powder room, but needed help with the installation. The plumbers gave him no estimate before doing the job, but handed him this ridiculous bill as they left. Literally, all they had to do was drop the faucet and re-connect the water. Dad called the office the next day to discuss the bill, which he had already paid at the time of service. The so called " business manager" curtly told him that they charge the "national average" for the jobs. So Dad paid the same amount that a California resident would pay, even though he is in the Cleveland area?! Completely absurd. Asked if he could have a Senior discount, or Veteran's discount ( he is a WWII vet) he was told "No". According to said business manager, this is all in accordance with their "new business policies". My family has hired My Guys multiple times in the past, before these new policies were in place. They were pricey then, but always gave my elderly parents a discount. Now their prices are WAY out of line and they offer zero breaks. Do NOT hire My Guys, under any circumstances! I strongly discourage anyone elderly or on Social Security to even contact them. If I could give less than one star, I would.

Update 3/17/2023
Spoke with the owner, Jerry, on 3/15 to follow up on his promise to correct the situation for my Dad. He stated that he would email a copy of the invoice to be reviewed. He has not done that, using the excuse that he had a knee replacement a week ago, and is only working three hours a week. I will give him until Tuesday to respond, then will be updating here until the issue is resolved. Also will be filing a claim with BBB.

Update 4/3/2023
It has been over a month since my initial contact with this company regarding their unconscionable treatment of my father. I have received zero phone calls or emails, and absolutely no attempt has been made to rectify this matter, despite their 2x public promise to do so, (see one below. The first one was deleted by the business). If the owner is physically unable to take care of this matter months after knee surgery, then I suggest he find someone who is capable of picking up a phone or using a computer. In the meantime, we may need to resort to small claims court.

Update 5/7/2023
Still awaiting this problem to be rectified. We have received zero contact from this company, despite repeated promises to make this right. My Guys Plumbing CANNOT BE TRUSTED!!!

Update 9/7/2023

Unbelievable! It's been six months and My Guys have still not addressed the fact that they ripped off a 99 year old Veteran.
SHAMEFUL!!!

Update 12/8/2023
Since this thread does not reflect your corresponding responses, I will fill in the blanks here. You claim that you have contacted my father and he has accepted the charges and that you have no contact info for me.
That is a blatant lie. First of all, he never received an itemized work order. I asked for one. You promised to send one; you never did. I want to see an itemized work order that has been signed by my father! Secondly, no one ever contacted my father, nor my brother who lives with him. I have contacted your business multiple times. You most definitely do have have my contact information. You are just refusing
to use it!

I will continue to leave negative reviews until my father receives a reimbursement for at least $400.
We will be expecting a check in the mail.

Update: 4/17/2024
My Guys claim to have contacted my, now, 100 year old father and say he fully understands and accepts the work that was done. They continue to lie, rather than correct the problem. Do the right thing! Reimburse my Dad for your over-charges,!!!!

Update: 9/23/2025
Still waiting on response. Absolutely no response in over two years! 😡

The experience was fantastic. The woman scheduling was very friendly and enthusiastic. She called the day before to confirm and again when the tech was on his way. The technician was professional and answered all the questions I had. I will My Guys again in the future.....

The whole experience with My Guys, from scheduling to follow up, was a very positive one. The office was prompt, friendly, and responsive. The technician was so knowledgable and was not satisfied (and stayed the extra time) until the job was done correctly. Their prices were very reasonable, especially considering we had shopped around quite a bit, and we would definitely use them again!

I liked the fact that I called on Sunday when my furnace stopped working on a very cold day, the answering service was helpful and very kind, then they actually called me back on Sunday to arrange for service in the morning, just as promised called me Monday morning set up a time to come out get me the motor needed, came out the time indicated, and the same gentlemen that came out to check it in January when we were then told what we needed, I liked the fact they sent the same guy since he already had worked on our furnace and knew exactly what we needed, also very efficient, and spoke to my husband on the phone to give him the details....yes I would use your service again

Extremely happy with MyGuys as usual. Laura & Charlie always solve the issue in no time!