Constraction reviews in Blue Ash, Ohio

It was a pleasure working with Crown Pointe Remodeling. They were comprehensive in their inspection and explanation of their process and materials. They were great in working with my insurance company and any time an issue came up they were prompt in responding and creating solutions.I would recommend this company to anyone needing roof work completed. I love my new roof!

Logan was our sales person, he was very responsive when giving the estimate, and getting things set up. The roofing crew that came out done a great job on the install and clean up. We also had new gutters put on the house by Crown Point. The gutters look amazing and appear to be a great upgrade from what was on there before.

Now for the reason on a three star review.

1. The roofing crew broke a landscape light as they were tossing shingles off of of the roof. Not a big deal other than they tried to put it back together by shoving a small stick into the broken end, and sticking it back together, and never informed us.

2. The gutter crew knocked one of the my spot lights off of the back of the house, and I found it lying in the yard today.

3. The roofing crew left a skid, of left over material in my yard. They informed me the company would be back to pick up the left over material. I have since had to removed the skid and material from my yard, to keep the grass from dying. Logan has informed me he would be out to pick them up. My roof was put on July 15th, and as off today they still have not been picked up. If I would have left them in my yard, the grass would have been dead by now.

When you pay the kind of money this entire project cost, I would at least expect to be notified about damage to my property, and now the job is done and the bill is paid it seams these things are not a priority.

I was extremely impressed with the professionalism and efficiency of Crown Pointe Roofing & Remodeling. They not only repaired my leaky roof but also gave me valuable advice on how to prevent future issues. The team's expertise and workmanship were outstanding.

A1 service! The project manager Logan and his crew were efficient, clean, and did an awesome job. I appreciate Quincy and the finance team answering my questions with payment solutions as this was a new experience for me.

I have been on the roof inspecting the last few days with recent wind and rain and have no concerns. The roof on our home and shed looks and functions great! Thank you CPR team!

I highly recommend Crown Pointe Roofing & Remodeling for any roofing project, big or small. Their technicians recently handled some repairs on my roof after wind damage and did excellent work. They were punctual, friendly, and cleaned up thoroughly when finished. All the damaged shingles were expertly replaced. For skilled roofers who take pride in their work, choose Crown Pointe!

CPR did an amazing job installing our roof. They used quality products and treated us like family. The installers were respectful, diligent and detail oriented at giving us a great roof. The process was quick and easy and they were on time ready to go with materials. Thanks so much! It looks great

The entire process, from estimate to installation, was a positive experience. The installers were on time and their dedication to completing the work was very impressive. I received pictures throughout the process which was unexpected. It was so nice to stay informed. My double layer roof had to be totally ripped off and they were able to put the new roof on and completely clean up in 1 day. They then came back to finish some flashing and make sure everything looked good and that I was happy with the service . I was really impressed with the workmanship and would highly recommend them.

At this point I am disappointed that we have waited 4 months and all we have to show is a depleted bank account and a heap of rubble in our back yard! Crown Pointe contracted to replace our deck. We were told July 4 weekend that work would commence in 2 weeks or less. The company has billed me for additional money which I explained is not appropriate without seeing some work done. Hopefully the finished product will give me cause to update this review in a more positive way.

The team at Crown Pointe Roofing & Remodeling never disappoints when it comes to expert roofing services. They recently handled a full roof replacement on my home with true professionalism. Fair pricing, flawless work, great communication - I couldn't ask for better service. With roofers like Crown Pointe, your project will go smoothly.

I would like to say thanks to Logan and the Crown Pointe Remodeling team for the great service they provided. Working with my insurance company to get the best results and helping me with the financing process. Explaining the whole process from the installation to the clean up of my new roof. Logan came by the work site to make sure things were going well. He answered my calls and texts and a timely manner. I definitely would use CPR again.

We had a fantastic experience with Crown Pointe Roofing & Remodeling. Quincy and his team replaced our roof flawlessly. Their professionalism and attention to detail were evident throughout the project. Quincy's expertise and friendly demeanor made it a pleasure to work with them. Highly recommended!

Crown Pointe Roofing & Remodeling, led by Quincy, transformed our home with a stunning roof replacement. Their attention to detail and commitment to quality set them apart. The project was completed on time, and the results speak for themselves. Quincy's professionalism and knowledge made the entire process stress-free. Highly recommended!

Crown Pointe Remodeling re-did our siding on our house! We went from broken down cedar shakes to beautiful vinyl siding. They did an amazing job. They were so responsive, timely, and professional. We were astonished with how quick and how beautiful of a job they did! They finished our house in 1 day and it looks amazing!!!!! Definitely recommend.

Crown Pointe Remodeling is an excellent company to work with. My experience was great from beginning to end! I normally do not respond to companies that knock on my door, but I'm glad I did with this one. I spoke with Hunter and Ethan and they explained who Crown Pointe Remodeling is, the values of the company and that it is a locally owned business. Hunter did a thorough inspection of my roof and found multiple points of storm damage. From that point forward, I began working with CPR. From the meeting with the insurance adjuster all the way to completion, I've had contact with someone from the company each step of the way.

Willie was awesome! He showed me the variety of shingles to choose from and by the time we were done, it felt like we were old friends.

The roof was completed in ONE DAY! I left out for work and came back home to a new roof. The only way I knew someone was at my house was the beautiful new roof. The roof crew did a great job keeping my property clean which is super important since I have children who could possibly step on a nail.

Quincy, one of the owners, stopped by to make sure that I was satisfied with my roof and addressed any concerns that I had.

Everyone was phenomenal and I highly recommend Crown Pointe Remodeling to anyone who is looking for any extremely professional and people-oriented company. They truly care about their customers.

Highly recommend
Had them put in andersen windows for me they had a mix up with the windows at first but they took care of it for me
They even put up new trim around the windows with no extra cost
Definitely would recommend

We just got a new roof, and gutters placed on our home with Crown Pointe Roofing and couldn't be happier with everything! Sam has been our contact person from the very beginning and has made the whole process easy and smooth. Sam has been available for any questions we have had and has stopped at our house and called us to make sure everything is going well. Hunter was also a great help along with Sam in advocating for us with our insurance adjuster. This is a great company, and we are very happy with our new roof!

10/24/24…. I initially signed a contract for all new windows in my home in April of this year, and paid the required deposit. There have been a variety of changes to the order since then, and then in early October I discovered that my sales person nor one of the lead installers (that I met numerous times), are no longer with the company. Not to mention that the Insurance Certificate they supplied me with is expired, along with their Workers' Comp. I reached out to the owner and told him that I would not be proceeding and requested a refund of my deposit. My request was denied, and I was told that I would be forfeiting the deposit due to billable hours since the project started. I requested a copy of the signed documents stating billable hours, and have yet to receive it. The contract that I have notes 10 business days to receive a refund, which has come gone. No work has been done on my home. No windows have been ordered. No refund has been received.

11/8/24… Owner finally responded yesterday, with the same generic response they have posted to others to give the public impression they want to resolve this. Yet, I first contacted them 4 weeks ago which is when they denied my refund request. And my last 2 direct messages to them have not been replied to either.

12/3/24…. Another month goes by and still nothing. They still have our money! I reached out to them on 11/8 - 1 day after they replied to this review - but received no reply. This is definitely NOT an upstanding company that does the right thing!

2025... This led me to really dig in and research Crown Pointe, which revealed multiple lawsuits for fraud and unpaid vendors. This is not a one-off mistake — it’s a pattern of theft and deception.

By May, I had to contact the Clermont County Sheriff’s Office to file a police report for theft. Subpoenas were sent, but months later, the prosecutor deemed it a civil matter — meaning I must sue them to get my own money back.

I have left negative reviews everywhere possible because I refuse to let anyone else fall victim to this dishonest, careless, and outright criminal behavior.

This company has no integrity, no accountability, and no shame. They hide behind empty promises, generic replies, and stolen deposits while laughing at the customers they ruin.

If you value your time, your money, and your sanity, DO NOT hire them.

This was a complete betrayal — and I’m sharing my story so no one else suffers the same devastating experience.

Explanation of what I would be receiving was thorough and I am a believer in you get what you pay for. The installers made sure I was happy with how the skylight windows were set, made sure the house and yard were not damaged from debris, and cleaned up everything after the roof was completed.

Crown Pointe Roofing and Remodeling just finished putting in Anderson windows in our enclosed porch. The windows look great and I am happy with the job. The salesman Jerry and the owner Quincy were both very responsive to my questions during the process. I would definitely use them again for any future projects.

We just had a new roof put on by Crown Pointe Remodeling. From the start, when Quincy first came and walked us through the process showing us pictures of the appearance of our very old roof to when we saw the finished beautiful new roof, he was with us all the way. He brought us samples of shingles. I had trouble visualizing what a whole roof would look like, and he shared his expertise as to what colors would blend and brighten our home. He kept us apprised of each step. He provided the personal touch we so appreciated. It was a challenge finding rain free days. Finally, no rain was forecast for two days. His crew came at 7:30 AM and began attacking the old shingles. They were hard working, professional and efficient. When they left at 8:30 PM that night after cleaning up everything, it was as if a genie had come and waved a magic wand. Five stars are not enough to say how easy this whole process was and how highly we recommend Crown Pointe Roofing and Remodeling.

This company stole money from my work. In July 2025, we started an electrical project. He only paid 50% upfront, and in September he contacted me to finish the job, which was completed. When it came time to pay the remaining 50%, he just made excuses, and then he stopped answering messages and calls. This type of person should be reported so they don't continue stealing from others. He contacted me using the name Quincy Barret..