Constraction reviews in Blue Ash, Ohio

I get calls to my cellphone all of the time from financing companies who are looking for Quincy Barrett with Crown Pointe Remodeling. I have had the same number for 15 years. I have called Crown Point twice to ask them to update any company information that reflects my phone number in error but they have not called back and I keep getting their calls.

Please visit Ripped off by Crown Pointe Roofing & Remodeling on Facebook

Update 1/5/26- We now have brown spots on our ceiling, and due to the pitch of our roof, a leak on our wall where the roofing sections meet.

12/13/25

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text messages, phone calls, photographs, home inspections, signed contracts, and
additional records.

Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements.
Communication is routinely delayed or nonexistent.

Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and “lifetime warranties” become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet pathetic part is that the project remains unfinished one year and one day after the contract was signed on 12/12/24.

CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner’s bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT… Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. CPR's insurance was canceled on 4/25/25, which was before our home renovation began.

Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan
company, he falsely stated that only one piece of siding remained to be installed for completion. The evidence speaks for itself.

CPR abandons gutter, roofing, and siding projects in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now.

Due to Quincy Barrett’s failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier’s check was demanded.

Following the submission of the first review, and only review until today, 12/13/25, a 2:00AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response.

Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

100% satisfaction here with high quality respectfulness and care that this company has for their customers. I am so glad to leave a 5 star review for this business. They went above and beyond to meet our needs at our restricted budget and was able to completely meets our every expectation. In an instant you are needing something reach out to Quincy and talk with him and don't be afraid to tell him about your needs and budgets I'm sure he can help you get very affordable and great product that fits your needs. Thank you Quincy, and thank you to your amazing contractors and staff.

UPDATE 5/6/25
There ya have it folks! 1st screen pulled away from the 'staples' holding it in 4 months after final payment. Will be looking to install a proper metal rail system and not the cheap, short cut method that was used. Reduced rating to 1 star.

Original post:
No love for Crown Point Remodeling!
We initially spoke with this contractor in January of 2024 and signed on with them in March to have them remove and replace a screened porch and re-shingle our roof.
Crown Point strung us along for 6 weeks about the permit, being told that the township was backed up but when we called the township, we were told that the application hadn’t been submitted.
What we were told by Crown Point to be a 4-week project started in July and was completed in December.
The porch needed 2 ‘not planned for structural posts’ so that the structure wouldn’t come tumbling down. This was one of many issues the township building inspector had with Crown Point on our project. These 2 ‘extra’ posts also ruined the look of the porch!
The reshingled roof looked good but leaked around the chimney during the 1st rain.
Crown Point’s owner tried to paly it off as my chimney problem and rather than repairing the chimney as per the contract, opted instead to send a few of his guys armed with black roofing tar to try and seal the leak.
Fortunately, before we made the final payment, there was another rain, and the roof still leaked.
After much prodding, the owner finally made the right move and had a professional chimney company come in and make the proper repairs per the contract.
Other project highlights(?) included:
 The owner and sales guy were very upbeat and communicated well up to the point of us signing the contract. After that, there was very little communication coming from anyone at Crown Point, especially regarding firm dates of any project milestones. CRICKETS!!
 Answers to our questions by the sales guy were repeatedly overturned by the owner.
 Giving Crown Point about $40k (50% of the porch project) as a down payment should have been a BIG RED FLAG!
 Initial delivery of materials for the porch was mostly wrong! The 1st of many delays due to very poor planning on Crown Point’s part.
 Weather notwithstanding, we didn’t get 5 consecutive days of work out of the 2 guys working on our porch.
 Trying to work with the finance company they selected for our roofing project was a joke.
 Crown Point apparently had ongoing cash flow problems as the owner was more concerned about payment than he was about anything related to customer service.
If you choose Crown Point Remodeling for a project, I hope you have better luck that we did.
If you have a project and are thinking of going with Crown Point Remodeling, think long and hard if you want almost a full year of no communication, wrong materials, and a general lack of knowledge of anything close to resembling good customer service and a pleasant experience.
This really should be a 1 star for the frustration in dealing with Crown Point, but the end result of both projects bumped this up to a 2 star.

My family member is living a nightmare because of Quincey Brown. They paid $25,000 to have the doors in their entire home replaced. Instead of finishing the job, Quincey Brown ripped out the old doors, left the home in shambles, and vanished with the money.
The house is now in a far worse state than when it started—it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment.

URGENT CALL TO ACTION:
If you have also been a victim of Quincey Brown, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately.
Save your family the trauma and the money—stay as far away from Quincey Brown as possible.

Highly recommend!!!! Crown Pointe Remodeling did my roof, windows, siding, gutters and deck. I'm telling you now you, get what you pay for. They are worth every penny. They did a fantastic job from beginning to end. Don was very helpful answering all of my questions along the way. Ian the production manager was keeping me in the loop. Communication from the very first appointment, office, until the final walk through was great from everyone I encountered from the company. I have had so many neighbors stop by and comment. They are planning to use them as well.

Run away as fast as you can! Scam artists that will eventually catch up to them! Paid $20k deposit for new Andersen windows. The windows were never ordered and no work was ever performed. Quincy, the owner, claims the $20k were charges for the sales consultation and measuring for the windows. Do a simple google search and you’ll find numerous lawsuits filed and several police agencies are now investigating. They are stealing from innocent people and should be stopped! I challenge a prosecutor to step up and prosecute! A civil suit won’t get any of our money back because they don’t have any. The FBI and IRS should also investigate these criminals!

Do not use this company! Everything you’re told is a lie. Expect 100% under delivery, missed timelines, questionable work, no team to do the actual work, and overall lack of knowledge about construction. We are asking for nearly 1/2 of our money back after we are sitting on a construction site after we broke ground over a year ago. Do NOT USE CPR!!!

We couldn't be more pleased with our new roof and gutters!
Ty Nugie has been a joy to work with, collaborating and providing us with updates at every stage of the installation process.

Ty did some gutter work for us. He did an outstanding job and went above and beyond on this project. He is thorough and is a great guy to work with on projects. We were so happy with his work that we are going to have Vision Techologies replace our roof!

Ty was a please to work with! He was very responsive and flexible with working around my availability. After the initial quote, we met once more to confirm everything and make sure there was no confusion. Ty was able to get me on the schedule about a week after everything was confirmed. I highly recommend Vision Technologies Roofing and Siding for any new installations or repairs to an existing installation. The pricing was fair and the process was super easy!

I would highly recommend Vision Technology Roofing and Siding. Ty is very transparent with the process from beginning to end. He is an expert in working with your insurance company to maximize your benefits. His crew does great work and does not leave anything debris behind.

Ty installed replaced my gutter guards. He did a great job and did what he said he would do. Great job and better man.

Ty was great to work with. He was very proactive during the process and responsive during the quoting process, and he and his team did a quality job on replacing the gutters. I highly recommend him.

We had storm damage to our roof, which created a leak. Vision Technologies diagnosed the problem, helped talk to our insurance adjuster and explained what repairs were necessary. They replaced the roof and repaired our gutters quickly, and kept us informed of the progress every step of the way. I’d highly recommend them to anyone I know who needs roof repairs or replacement.

I recently had an outstanding experience with Vision Technologies Roofing and Siding. They performed exceptional repairs on my siding and expertly wrapped all the fascia rake boards with metal, ensuring maintenance-free durability for a lifetime.

After contacting a few companies, I chose Vision Technologies, and I'm so glad I did. My interaction with Ty was nothing short of fantastic. He was not only personable but also highly professional. Ty promptly visited my property to assess the scope of the work, providing me with a detailed quote the very same night. The next day, he brought along color swatches for the wrapping, ensuring a seamless match with the existing siding.

The results speak for themselves. The siding blends in flawlessly, a remarkable feat considering the sun damage on the original material. Once the weather permitted, the team efficiently completed the project in just two days. Communication throughout the process was wonderful, with updates provided promptly and questions answered thoroughly.

Vision Technologies demonstrated promptness, reliability, and a keen attention to detail throughout the process. Most importantly, they earned my trust by displaying honesty and integrity; there were no surprise charges or attempts to upsell unnecessary services.

In conclusion, I wholeheartedly recommend Vision Technologies Roofing and Siding for any exterior renovation needs. Their professionalism, craftsmanship, and commitment to customer satisfaction are truly commendable.

Ty was recommended to me by a friend. And I am glad he did. I had my roof replaced and my dormer repaired as a result of a tree branch falling on my roof. Ty is very knowledgeable. I even had an extra vent installed. But most of all Ty keep me updated on the progress with text messages and pictures. I would definitely recommend Vision technologies and roofing.

Highly recommend Vision Technologies for all of your roofing and siding needs! Ty was recommended to us by a neighbor and we are so glad we contacted him! We had some spots in our roof that were leaking and had it inspected - unfortunately, we needed a new roof. Ty came and reviewed the roof and gutters and recommended a course of action. He worked with our insurance company to get us the most out of our policy to replace the roof. Ty's team arrived to our house at 7:30am - completely tore off the old roof, replaced some plywood boards that were bad, installed ice/water shield (something we didn't have before that is a building code requirement), and installed a new shingle roof. They were completely cleaned up and gone by 5:30pm. Ty communicated with us during the entire process, even sending pictures along the way so we could see the progress and everything they were installing. I can't say enough good things about this Company! Great service, great value!

Lost several large patches of shingles due to some of the windstorms in February 2023. Ty at Vision Technologies was fantastic to work with! He helped me coordinate with our home owners insurance and even helped to push for a whole roof replacement rather than just a repair as they recommended. Constantly kept in communicate with me throughout the whole process. His crew did an awesome job getting our new shingles and gutters installed and were very friendly and professional. 10 out of 10!

Job done on time, as scheduled and as described. Cleaned up well and communicated very well. Put in new soffits and repaired facia on house.

We needed new wooden shutters installed on a quick timeline, and Vision Technologies got it done beautifully for us. We experienced immediate and excellent communication through email and text messaging for planning, followed by efficient and thorough workmanship (including clean up). I would absolutely use Ty & his team again!