Reviews of local pros in Broadview Heights, Ohio

Ryan was professional and knowledgeable as well as friendly and efficient! Explained everything to me as a new customer.

Today Jim came out and was very thorough and addressed any questions I had as well as the places that I indicated needed to be sprayed! Great job!

On 2/9/26 Leone came out and inspected , sprayed and set up rodent boxes. His suggestion about rodents looking to get in for warmth on these frigid days was a good one !He was thorough, knowledgeable and friendly. Great job!

Wyatt serviced my home today. He did a great job. He was thorough and took his time and took care of all the areas he said he would. I had so many black ants and thanks to Aptive they are gone! Beyond this Wyatt was polite. Great company!

I have had aptive service since August of last year.It is now may and I have been dealing with a stink bug infestation this whole time. I come home from work and I kill at least a dozen every day then kill them all night. They show up at night while I'm trying to eat my dinner. My house is infested with them and somehow they cannot take care of these stinkbugs. I pay $70 something total each month. And as of right now they are coming up on two months behind where I have paid and they have not been here. I told them if they cannot get this stink bug problem under control I want to cancel and I should be able to. I went with them because they said they do my whole yard.I have a very large yard and they have yet to do my backyard this year. I have documentation and if they want to go to court and battle this out let's go! They just sprayed 6 days ago of writing this review.

Jeremy clearly explained the home prevention application he was using and why. Though not sure the price is worth the 15-20 minutes spent here esp during the winter months. Spring, summer & fall I would understand paying the set amt.

While I think once a quarter may be overkill, I can say we never have bugs in our house or basement. The times we have had issues around the perimeter, they were great in scheduling someone to come out right away at no charge. It’s a nice peace of mind.

Dillon was very efficient, thorough and professional!
I have been very pleased with the effectiveness of the pest control !

The service rep that arrived was the best I’ve seen. He was very professional and accommodated my needs. I was just getting back from a dental procedure and was a great deal of pain. The rep went to each area and made sure all my needs were met.

Paul was fantastic, friendly and very thorough! He addressed the ants, and spiders, and even took care of wasps trying to build a nest close to our front door.

Literally the best customer service. Our technician, Brett, was knowledgeable and took his time to address our needs. Brett also communicated before and after the appointment to ensure we were satisfied.

My service is always great. I haven’t seen anything crawling in a long time and I’m very pleased. Bernard is the best. He’s very informative and professional.

Dylan and Kevin were absolutely amazing from start to finish. They were professional, friendly, and truly went above and beyond to make sure everything was handled the right way.

They took the time to explain what they were doing, answered all my questions, and made me feel completely comfortable with the whole process. You can really tell they care about their customers and take pride in their work. The level of detail and patience they showed was outstanding.

If you’re looking for a reliable, honest, and extremely helpful pest control team, ask for Dylan and Kevin.

Paul did a great job. On time, efficient, let me know when he arrived, kept me informed. I have ongoing maintenance service and it’s completely worth every penny!

I have been an Aptive customer for over 5 years, 3 different houses. I am very satisfied with their service and I have yet to see a spider or insect in my home after their treatment. At my current home when I had mice in my garage I added their bait stations which they refill frequently, now I have no more mice. They are a great company and I like the fact that they use safe materials and I have cats. I highly recommend Aptive.

Brett did an outstanding job during his service visit. He was professional, courteous, and thorough in his work. He took the time to explain what he was doing, answered all of my questions clearly, and made sure that every area of concern was addressed. It is clear that he takes great pride in his work and represents Aptive well. I truly appreciate his attention to detail and excellent customer service.

Thank you for sending such a dedicated and knowledgeable technician — Brett is a great example of what quality service looks like.

Did an amazing job. Very friendly. The kid that comes is just great. Great personality friendly thorough at his job

They were great as always. Been using them for years. The technician is always super friendly and personable, while also knowledgeable answering all the questions we have, and clean and courteous. Highly recommend.

Excellent service and agent. Tate Smith was excellent. Super courteous and well spoken. As he did the inside we talked and learned if his plans to attend college. Same college as two of my grandchildren. He was very careful in the house as well as around the outside. He’s a credit to your company.

Technician was very personable and accommodating asking me questions to see if there were any concerns. He was genuinely showing care and concern taking pride in his job. He showed knowledge of his job

The technician did a very thorough pest treatment. He also brushed away all the cobwebs he could reach and installed a Yellowjacket trap on my back patio. He was very professional and knowledgeable. He notified me when he was on the way and when he arrived and sent pictures of the treatment to my phone when he was finished. Excellent scheduled service! Thank you Derrick!!

Bernard and James are excellent professional technicians. They both address all my issues, and did an excellent job indoor and outdoor, spraying everything! We've had Aptive for over a year now, and they have always come through for us. We've had other technicians, and they're all good. Bernard has been here a few times already. He really does care!! They all seem like they care. I highly recommend Aptive!

Colin always makes sure to check up on our account if we ever have issues in a timely manner. He also is able to explain the contract to us in a clear and concise way, and addresses issues as soon as they arise. His communication is consistent and professional, and he genuinely cares about making sure everything runs smoothly. It's reassuring to know we have someone reliable and responsive supporting our account. We've had a great experience working with Anago Cleaning thanks to his dedication and attention to detail.