Reviews of local pros in Carroll, Ohio

Josh was very courteous and performed all the AC checks. He let know of any issues and the next steps.

On time text on their way. Friendly & knowledgeable technician. Always good pricing and helpful. Best customer service in business

Furnace stopped blowing hot air in the middle of December. Technician was very up front about issues and pricing. Will definitely call again!

We were very impressed with the work done by Advanced Heating and Cooling!

Shawn has been servicing our home for three years now. It is always a pleasure to have him come for regular checkups. We couldn't be happier with the new AC unit he's put in, repairs to our furnace, ductwork fixed for our hot water tank ventilation, and emergency dryer vent repairs. We plan on having him back for a new furnace, hot water tank, and redoing our dryer vent ducts very soon. You won't regret using Advance Heating and Cooling!

I can not explain how impressed I am with Shawn and his crew. From the initial contact with their office to the finished result. Shawn worked us into his schedule and made sure the job was done correctly. You can really tell when someone goes above and beyond for their customers and that is what you will get with Advance heating and cooling excellent work and great customer service. Thank you so much

Usually deal with Shawn, who is great and yesterday I had Brody. He was great as well!
Took the time to explain everything to me and took Care of getting my AC fan running again, by replacing blower motor. My only complaint is that I wished I would have had a Bryant unit installed instead of the Airease 7.5 years ago, AH&C. I’ve had a leak in AC which cost me over $800 and blower motor out yesterday. In 20 years with my Bryant unit I had no issues. Just got too old. Other than that I will continue to be a customer of Advance Heating and Cooling and recommend to my friends and family for service or install.

Lisa Mulford
Galloway OH

I should’ve known to stay away from this company after seeing the combative responses to negative reviews.
Our heat suddenly went out so I called this company as the sticker was already on the furnace of the home we moved in.
$89 just to come out and look a few minutes of looking the tech immediately starts to tell me I need a new furnace, not only that but my family was in danger of dying due to carbon monoxide if I didn’t replace the unit. (Read yelp reviews I’m not the first person this sales tactic was used on by them.)
Went on to tell me how he’s saved several families personally from carbon monoxide by carrying them out of their home which seemed extremely far fetched but could be true I don’t know.
He then said it looked like the ignitor went out which he could replace for an additional $390 as long as I turned the gas back on.
I knew I was being gouged but I was in a hurry to get back to work and needed heat. I also feared he would damage the unit somehow if I declined service so I agreed.
It took him under 3 minutes to replace the $390 part so I guess the service is speedy.
He did agree to wave the service fee after I inquired about what seemed to be an overpriced part/service which was nice of him.
I would not recommend this company as they seem like they’re just out to get over on anyone without as much HVAC knowledge as them as oppposed to good honest service and integrity.
They did arrive on time and replaced the part extremely fast so I gave an extra star.

Shawn and his team at Advance Heating & Cooling are our go-to for anything HVAC related. They did a new install for us a few years ago and maintain our system annually. They are quick to respond and all of their technicians are professional and responsive. As a Realtor in the area, I've recommended them to several satisfied clients.

One of just a couple groups that actually answered their phones on December 23rd. Came in, provided an honest assessment of my water heater issue. Pricing was fair on the replacement and the crew was fast, courteous, and did a great job, and cleaned up when finished. Will use again in the future.

Great job fast and courteous easy to work with thank you!

What a great company!! I made many calls to heating & cooling companies when my furnace started to malfunction on a Sunday morning. Shawn returned my message extremely fast (all of the others didn't return my call till Monday). I explained to him the noises that I was hearing and sent him a picture. He dionosed the problem and walked me through what I needed to do. They came out as soon as I was available and resolved the issue at a great price. The employees were extremely professional and left the work area free of debris when they were finished. This is a company that understands repeat customers are the lifeblood to a successful business. I will always use this company for my heating and cooling needs. Keep up the great customer service, Shawn!

Good Service, fast and friendly for furnace tuneup! Thanks

Excellent company to work with! Shawn and his team have always done. Goodbye us, and I truly appreciate it!

Our hot water tank wasn't heating & had started leaking.
I called & they came out quickly. They were professional, gave us great service for a great price. I would definitely use them again & highly recommend!

Super simple. Fast response, great communication, got the problem solved. Could not ask for more.

Great local company quick restoration of heat I'm happy customer

Josh and the team at Advanced Heating and Cooling were true professionals. Honest, hard working and reliable. Have been using this company for over a decade now and will never switch. 10 stars!!

Great job servicing our 2 units.

I purchased a new furnace from them. Communication was great from the beginning. There were a few hiccups in the installing process, but they fixed everything immediately. Very pleased with their service.

Our furnace went down on Friday and is back up and running on Tuesday. I consider that really good considering the part had to be ordered and the winter storm delayed it a day. Our technician was Josh and he was extremely thorough and friendly.