Chimney Sweep reviews in Cincinnati, Ohio

Karl and his entire staff are skilled, caring and all around EXCELLENT! Everyone there is incredibly helpful and patient. We recently bought our first home and didn't know the first thing about our new fireplace other than it wasn't functional. Karl himself came out and diagnosed the issue and gave us a plan of action to get it working in time for the holidays. I can't thank you guys enough for all your help. As overwhelmed new homeowners, your expertise is very appreciated!

As a licensed professional engineer with over 30 years of experience, I can't help myself in being attentive to detail. Karl and his masons are truly top tier. They expertly repaired my home's mid century fireplace through extensive tuck-pointing and reconstruction of the cap. They matched the type and color of the original mortar to the point of not being able to see their repair work. Amazing job!

Great experience!
I called and they were able to schedule my chimney cleaning within the week. The technicians they sent out were clean, polite, and friendly.
They got right to work, and they had it looking good in less than an hour.
They put drop cloths down, and had a HEPA vacuum, and there was not a bit of a mess either during their work or after.
Definitely recommend, and will use them again.

Karl Mattes has gone above and beyond!!After inquiring about gas logs at Karl Mattes Company, I received a phone call the very next morning saying Mr. Mattes would like to come out and take a look at the inside of our fireplace to make sure we order the correct size logs and burner! In addition, he walked me thru how to use the gas starter that we have inside the fireplace!! Mr. Mattes is so knowledgeable on all types of fireplaces!! I cannot say enough about the customer service I received today !!! We are very lucky to have such a reputable, family-owned business right here in Madeira, Ohio! There was another occasion that Karl Mattes did work at our home and a gas line needed to be found in our garage wall. He worked tirelessly until it was found. If you are in need of any fireplace work or needing a chimney sweep, look no further…Karl Mattes is truly the best!!!

Karl Mattes and his company were excellent, professional, and delivered excellent quality work with high craftsmanship. They rebuilt my fireplace, parged smoke chamber, lined flue, and capped chimney on a 110 year old Craftsman house. Very reasonable and great detailed explanation of procedures and requirements.

I had heard great things about this company, great ratings and close to us. I called to ask for an estimate for two things: cost to remove and cost to repair our chimney. I talked with Karl himself - super nice and upbeat. He said he would stop by the next week early. Three weeks later I called to check the progress since we hadn’t heard anything. A woman answered and chided and grilled me on who I had talked to saying that unless I had talked to her she would have no way to ensure it would get done. I held on and politely answered her questions since perhaps she was having a bad day. We then received an estimate in the mail - but only for removing the chimney. I called again to ask if our original request to include repairing it would be available. The same woman answered - just as curt and short but I went with it believing she must just be efficient since was a five star company. It was very clear I was inconveniencing her. Now I have continued to call about every three weeks to check whether the estimate may happen. Yesterday was my last call. The same lady who answered now told me ‘well maybe that is his recommendation so that is the only estimate he provided’. I said ‘it has been weeks of me asking and that was not ever made clear especially when he said he’d provide both- how were we to know this’. She said she would remind him. After this I have now talked to two other well-rated companies who are very responsive and who have said absolutely it is our choice as homeowners to have our chimney repaired or taken down. I don’t know what is happening at Karl Mattes but it has been excruciating. I don’t feel confident they would ever get to doing the actual work - or do what we’d asked. I sadly now would not recommend this company after so many good reviews. I wish I could talk to Karl and let him know our experience. I hope he is ok.

Karl and his team rebuilt the top portion of my chimney and tuckpointed. Very professional and experts at what they do. If you want it done right the first time - Karl is your guy.

After getting two very overpriced estimates to repair our chimney, Karl came out and gave us a reasonable estimate and included waterproofing. The other two companies wanted us to wait until spring but Karl was out within 4 days. It was a two day job. The workers were friendly, pleasant and did a great job. They cleaned up and the chimney looks great.

They did an excellent job on my chimney and roof flashing, sealing it with mortar and not more flimsy sealant that many other companies use. I needed to mine redone because it degraded in less than 10 years and the roofer refused to repair. It was a good thing they didn't because their work is not on a par with Karl Mattes.

Highly recommend Karl Mattes. We have a 16 year old solarium that was leaking. It was a very difficult job, and he returned numerous times to make sure to fix all the leaks. He is a professional who returns calls, arrives when he says he will, and makes sure to complete a job to perfection. We are very happy with the work he does, and his customer service.

They were efficient, tidy and very knowledgeable and provided us with the HETAS Certification that we required. We would recommend this company and will use them in the future.

Manny did a great job. His people skills were excellent.

Highly recommend Johnson Chimney Sweep in Cincinnati! They were punctual, professional, and did a thorough job cleaning and inspecting my chimney.

He did a great job cleaning our gas fireplace that was filthy from recent home renovations. He was very knowledgeable, professional, and prompt.

Johnson Chimney Sweep provided outstanding service in Cincinnati! The team was professional, punctual, and left my chimney spotless. Highly recommend!

Very happy with Johnson Chimney Sweep!
Manny did a great job and was very professional!
Would definitely recommend them!
Honest and fair…

We had not cleaned the chimney in years and they took care of all the buildup.

The experience I had with Johnson Chimney was outstanding From the initial phone call to the completion of the job every interaction was pleasant and professional The team was punctual and did a fantastic job with the cleaning and inspection.COOL SERVICE!!!

Highly recommended , the guys were very professional and trustworthy , got my chimney cleaned without getting anything on my rug as well as getting it inspected and providing me with reasonably priced solution , highly recommend!

Professional and reliable! Johnson Chimney Sweep made the entire process smooth and stress-free. Our chimney has never looked better!

My technician was friendly. He installed my liner in just a few hours. I would recommend to anyone needing fireplace repair.