Chimney reviews in Cincinnati, Ohio

Great service Ben was excellent explain everything wish there was more like him

Our first time using Best Cincinnati Chiney. We were very pleased with the time and attention given to our older gas fireplace. Ben was courteous and knowledgeable..

I had a gas fireplace inserted and I can say enough about the gentlemen that did this. I would recommend this company not only for the fireplace work but also they did an awesome job tuck pointing around the exterior of my home.

They do good work and clean up well. Very easy to work with. They are very ethical and did what it takes to do the job right at a very fair price. I highly recommend them and they would be my first call for chimney work again.

Ben was great. Glad to have a working fireplace.

Everyone I interacted with was as friendly as they were knowledgeable. I got quotes from 2 other companies and their price was lower. They were also the only company that was willing and able to accurately explain what they planned to do to fix my chimney. They did an amazing job.

Sam was a pleasure to work with. Great service and fair price!

The person who came to clean my fireplace was very personable and knowledgeable. Everyone I came in contact with was very accommodating. I would highly recommend this company to anyone needing this type of service.

The technician was very professional and knowledgeable. Gave tips on what to look for if additional issues arise. Would recommend

Ben was professional, thorough, and awesome! Would recommend his services to anyone

This was the first time we have used Best Cincinnati Chimney; we had used American Chimney in the past. When I tried to call them this year, I was directed to Best Cincinnati Chimney. The gentleman was very nice about explaining that he had bought out American Chimney when the owner had retired. I was surprised by how quickly I was able to get an appointment set up.
"Sam" was on time for the appointment and jumped right in. Once he was done, he showed me pictures of some problems that he found as he was cleaning. The main problem was that the current top 2 chimney flues needed to be replaced with one new flue tile because the original flue file was the incorrect size 11" x 11" from when the house was originally built and should be at least 12"x12". He also advised that some old mortar needed to be ground out and replaced with new mortar. He said he would have an estimate sent to me. If I accepted the estimate, I would be contacted to set up a time and date. This was all done in a timely manner even though it was the New Year holiday.
"Tony" was the technician that came to do the repairs. He was very pleasant and knew what he was doing. He kept working steadily only taking few times to warm up in his truck - it was very cold out there. When everything was finished he showed me pictures of how everything looked. Before he left, he made sure I would be able to open and close the flue.
We will be sure to have Best Cincinnati Chimney back next year to have the chimney cleaned again.

Sam was very thorough, patient and answered
all of my questions. I will always contact Best Chimney

Best Cincinnati Chimney was fantastic. One time, extremely knowledgeable and had the work done quickly. They even had pictures to show us what they did. We highly recommend them.

One of the best experiences as a customer ever! After being turned down by another company for being out of area, Best Cincinnati Chimney conducted an inspection and cleaning of chimney and fireplace. Very clean and professional. I then purchased gas fire logs and remote operation from a huge selection of absolutely natural looking log arrangements that arrived very quickly and were installed in no time, leaving my home without a speck of dust or anything out of place. Every person I encountered, receptionist, cleaning and sales and installer, was of highest quality. Clean, friendly, personable and (very important), professional!
I cannot thank or recommend Best Cincinnati Chimney enough!

I recently had chimney work done by Best Cincinnati Chimney after seeking a second opinion, and I’m very pleased with the results. They sealed the voids and refinished my smoke chamber. I highly recommend them for their quality service. Tony and Jacob did a great job!

The initial evaluation of my chimney went great. Looking forward to hear back from the company regarding next steps.

Quick, efficient friendly technician who knew his stuff. Very happy either way the service!

I was very happy with the service received. The first visit showed me the issues with the chimney and the options to fix it. They were very happy to answer all my questions, and there were a lot. They was a team of two who fixed the chimney on the second visit. They were very friendly, explained what they were doing and put the booties on their shoes to protect the carpet. The experience was very good.

Great experience with Best Cincinnati Chimney on our chimney repairs. Ben gave us an accurate estimate including numerous pictures of our issues. Tony and Jacob were very professional, courteous and friendly during the repair process. Communication was great, especially dealing with significant weather issues causing adjustments to the schedule. The guys explained everything thoroughly and provided more pictures after completion of the work. Would definitely recommend to anyone.

My husband and I recently had an inspection of our fireplace in our rental house. We were trying to determine whether the fireplace was suitable as a wood-burning fireplace. After a thorough inspection we were informed that it is not suitable. However, we were given some gas options that we may consider down the road. We were very pleased with the service and would recommend this company.

Very professional! Technically competent, costs were rational and competitive. Saved me money and walked me through the value engineering. A great company.