Constraction reviews in Cincinnati, Ohio

Since we had our roof done we have had more issues and problems than before they touched it. There is a good chance, with some recent developments that they didn't complete all the work promised. We are going to have to have another roofer come out and check their work.
During the roofing process they destroyed our gutters, didn't put all the pieces back on the gutters, were hard to communicate with and we have had more nails in our car tires than I can even count. I have probably spent at least a thousand dollars if not more on new tires. Cleanup wasn't good.
I will keep this review updated as the story develops, but I would highly encourage you to look elsewhere for your roofing needs.

Update: They reached out so they could take a look at some things and then when I returned their call, they never got back to me.

We hired Van Martin to put a new roof, siding, and gutters on our house and the experience was honestly less than perfect. The project manager assigned to our job quit without notice. The communication was pretty rough and we had a few issues with sub contractors. Worst of all one of the sub contractors broke a memorial statue we keep for our son. It was a strange experience, every time I talked with someone at the company I felt like things were under control and then something else would happen. I was frustrated because I had a feeling I was getting a subpar experience from a company that really wanted to do better. There intention wasn't for all this to happen but the result was that we had a pretty bad impression left on us.

A year or so later we had some small repairs that needed to be done to the original soffits. We decided we'd call Van Martin again and see how things would go. We honestly kind of had a bad time at first getting in touch with someone and getting them out to the house but the owner heard about this and knew about the issues from the roof and wanted to try to make things right. He sent Mike and Josh, from there service team out, and they were very kind and hardworking. They touched up some paint, renailed some loose boards, and did a handful of other repairs to extend the life of the original soffit boards. We were happy with their work and the owner covered the cost in an effort to buy back some good will.

The world we live in is a complicated place and all businesses will make mistakes. While we don't have a perfect review of Van Martin, we do think they are a good company. They try to do their best for their customers and stand behind their work and when they come up short, they own it and try to make things right. That's pretty rare in our current climate and we greatly appreciated them for it. We hope to do business with them again in the future.

Mike and Josh did a great job of removing ice dams on my roof. They took the time to explaine what the problems were and let us know what they were going to do and then before they left again explained everything.
They were professional and friendly!

Katina was great! Her team put on a residential roof for us several years ago but we recently discovered a small leak around our chimney. Katina came out to take a look, identified the issue, and fixed it, free of additional charge, on the same day. No issues since! Very happy with the customer-first, quality focus! Highly recommend.

Last year my home suffered from wind and hail damage. Omega worked extremely well with the insurance company. Excellent work , and extremely professional. i would highly recommend this company,

My contact with this company began in February. I understand with this pandemic things are uncertain. However I simply want an update if they are still going to work on my home. I've heard nothing!!! Not a text, call, email, smoke signal, nothing!!! Our communication's ended march 20th. I just want my roof replaced. Geesh!!!

Garrick and team did a great job on my parent's roof and house. They worked tirelessly with the Insurance company to make sure they covered all the damage that was there and got them additional money. Would highly recommend them for any job.

I had no idea that I had roof and siding damage until Marc came to my house and told my wife and I that we probably qualified for replacements of both! He told me they specialize in a hassle free claims process. This is true because like he said he meet the adjuster they clearly had meet before and they took of everything we felt was damaged! Construction process took only 1 day for the roof and 2 for gutters and siding no problems with clean up!

I had the pleasure of working with Garrick and his team in replacing my roof. They did an wonderful job and were just really great to work with. They were a prompt courteous, clean, trustworthy, down to earth crew. With me being a single woman and up in age that was greatly appreciated. I feel like they are the type of business that would be truthful and do all they can accommodate you and ease any worries you may. I highly recommend this company!

Garrick from Omega transformed our patio into a great outdoor space. We struggled with not having much shade during hot summer evenings and this covering provides us a balance of shade and sunlight. Garrick and his design team came up with the concept and layout that fit our needs and budget. The aspects we appreciated the most working with them was the quality of the work, professionalism and responsiveness, and how hard the crew worked to get our job done in a timely manner. Garrick worked closely with city inspectors and made sure everything was done above their standards. We have recommended Omega to numerous friends and will recommend to many others. Thanks again Garrick and the Omega crew!

Omega took our builder grade back yard and turned into an amazing outdoor living space! They had the skill set and craftsmanship to complete the entire job, from start to detail finishings. In addition to doing top notch work at a competitive price, they were timely, professional and flat out worked hard to complete the job on schedule. Garrick was transparent, communicative and easy to work with throughout the project. I would highly recommend Omega! My neighbors were so impressed that two of them are already working with Garrick and Omega!

Great work and great customer service. Definitely recommend!

Had a backyard patio recently covered with a metal roof buy Lee Sheet Metal and Roofing. Mike and Bobby did a fabulous job and I honestly couldn't be happier, thank you so much guys!

Michael and Terry were first rate in the repair and restoration of our box gutters (on our "new" 145-year-old home)! They exhibited a great deal of expertise right off the bat in explaining the issues and process. I asked about experience with "older" homes and construction, and they revealed photos of their work. It was my observation of their working together to resolve any/all issues with our roof, slate, and box gutters that convinced me they were in command of the process. I would be happy to recommend this company to folks with a "LOVED IT" rating in the future. We are having them back again to do a bit more work before we spruce up the exterior with new paint and masonry.
Connie Golden, 18 W. 8th (Newport) "Come see for yourself!"

After several attempts by other roofing companies to solve an erratic leak issue with our metal roof we were referred to Lee Sheet Metal and Roofing. They had the knowledge and the experience to correctly diagnose the problems and do the proper repairs. The work was done on schedule and the cost came in as estimated, no over runs. I would not hesitate to use them again.

Great job. Came to the rescue had problems with previous contractors. Mike and Bob did great job. Great work, would recommend to everyone. Lees Sheet Metal roofing helped me so much will continue to use them for sure.

We had a fantastic experience with Lee Sheet Metal & Roofing. We've been waiting a year and a half to have metal "properly" installed over our bay windows and they came in, evaluated the current work done (not correctly and incomplete) and showed up in less than a week to fix the problem - just in time before an ice storm hit too! Our bay windows now look fantastic and it really dressed up the front of our house. We also feel confident that we will not have to worry about heavy rains as they were installed well and took into consideration water leaks we'd previous dealt with. The team was courteous, professional, and friendly. Terry Lee, his son, and their team, get the job done right, the first time. I highly recommend them to anyone looking to "dress up" their bay windows, considering a metal roof, or building their home. I included a before/after. We originally had a shingle roof with white wood on the bay windows. It's been updated with the shiny new metal roof and stonework on the bottom.

Great to work with!

Jenny morris is fabulous

Never any problems! Quite attentive.

Servpro Northwest Cincinnati is the best in town!