Constraction reviews in Cincinnati, Ohio

4.7 based on 2176 reviews Back to the listing
    5

    Austin from EP Pest control sevice and Dryer vent & Air duct cleaning LLC was excellent! He provided professional chimney service, mending the cracks and ensuring everything was sealed properly. The air circulation in my house has improved since I had him clean my air ducts and dryer vents. Another excellent advantage is their pest control services. Give them a call if you need chimney repair in Cincinnati!

    5

    I had a great experience with EP Pest Control Service and Dryer Vent & Air Duct Cleaning LLC in Cincinnati, Ohio. They provided thorough and efficient dryer vent services along with a full dryer vent inspection, ensuring my system was clean and functioning safely. Their team also handled the air duct services professionally, including a complete air duct inspection and recommending improvements. The technicians were on time, courteous, and explained everything clearly. If you're in need of reliable dryer vent installation or air duct installation, this company is definitely worth considering.

    5

    I would highly recommend Empire Contractors to my friends and family. The contact/salesperson Brent Stockleman was amazing. He gave 110%. He answered every question and made sure we were completely taken care of from the first time we contacted him until the job was completed. The installers did a terrific job on a 90+ degree hot day. Our property was left just like they found it! The roofs on our house and detached garage looks great! They even covered my tomato plants with breathable tarps! If you are considering Empire, don't hesitate to contact them and ask for Brent. You won't be disappointed!

    5

    Working with Empire Contractors and Patrick has been an excellent experience. They replaced my gutters & roof on a rental property and fixed my wind damaged siding on my residential house. Their description of the issue, options for solution, and cost are very transparent and very understandable to the average non-expert. The work was completed on-time and they were very responsive. I wish they provided more services so that I could complete all my home improvement projects with them.

    5

    I was very favorably impressed from the first contact with Patrick (owner), to the knowledgeable and friendly Shawn (sales), to the professional work crew that got the job done right. Everything about this job had a quality focus with integrity throughout. Shawn did a great job documenting storm damage and worked with our homeowners' insurance company to get significant compensation . If you need a new roof, I can highly recommend Empire Contractors without any reservations. Great job, guys!

    1

    tl;dr: I won't ever use this company for anything ever again and would not recommend them to anyone. I have told everyone I know about how they treated me and what kind of work they do. If you want a company that actually communicates with you and will do what they say without you having to contact them multiple times, then you should really look elsewhere.

    I looked up a few companies and read through the reviews and decided Empire would be the best fit. I got in contact with them and a guy named Brent got in contact with me. He was very straight forward with me and said that he has worked with insurance companies before and would help me along the way. He was very helpful in getting the ball rolling. I then signed the contract to get the work started. They were scheduled to come out in Jan 2023, which I was concerned about it being too cold, but they said the roofing would be fine in colder weather. They had to push off the initial start date due to weather, which they never let me know, I had to contact them to find anything out. They completed the job in one day. For the clean up, they did a pretty good job, found a few things laying around, but overall pretty good.

    Up to this point, the experience was a good one, but Brent left the company and everything went down hill from there. I noticed my shingles were wavy and weren't sitting down and noticed some damage to my siding. I contacted them and they said someone would be in contact. Someone contacted me a few days later and said the shingles would sit down when it gets warmer out, which was one of my issues with doing it in Jan. Also, someone would be out to fix the siding. Three weeks later, I was still trying to contact someone to get out and fix my siding. I called multiple times and no one got in contact with me. Once I finally got a hold of someone, it took another few weeks for them to come out and fix it.

    They were supposed to contact me about fixing my siding (stuff they didn't damage), but I have yet to hear back from anyone about it and it is now July 2023. They took a piece of my siding to color match it, so now I not only have the damage I wanted them to fix, but an entire piece of siding missing that they took and have not replaced.

    I now have a leak around my chimney and two of the vents they installed. It has now taken over a week for them to even come out to fix it. I was told someone would be out to fix it, I then received a phone call to schedule someone to come out days later. This company doesn't have any type of communication and once you sign that contract they don't care about you in any way. The only reason I will ever contact this company is for them to fix their own work. Outside of that, I will be going somewhere else and I would recommend you do the same.

    5

    Patrick and the boys at Empire were knowledgeable, professional, caring and contractors with whom it was easy to work. I had a new roof, siding, gutters, and all trim replaced. Empire's pricing was reasonable, especially compared to the other "bigger" companies. Patrick’s experience and in-depth knowledge of insurance claims helped this. Patrick helped us file and navigate through the process of filing a claim for hail damage. He worked with our insurer and helped us make a successful claim. He even got us paid out for damage to our gutters that I wasn't even know were covered. They have come back to touch up some areas after the job was completed. Patrick genuinely cared that I was fully satisfied with the work completed. I used Empire following a recommendation and I will certainly be recommending their services to others.

    5

    Empire was incredibly easy to work with and did an excellent job on my new roof. Patrick is extremely knowledgeable and took the time to explain the entire insurance and installation process. Quality of the communication and work done was better than any other contractor I have worked. Very highly recommended!

    5

    After searching for a company to replace my roof and gutters, I came up Empire based on others’ reviews. I went with them and I couldn’t be happier. Everyone I dealt with were extremely professional and always got back to me whenever I had questions. They did a fantastic job and even fixed an issue I had been dealing with for a number of years. Their work was exceptional and I highly recommend Empire Contractors!!!

    5

    My roof was damaged from the storms in March. I had several people come out and give me estimates and advise me if my insurance would cover the damage. Jonathan was the only one who thought I had a chance to make an insurance claim. He was phenomenal in helping me through the entire process and explained exactly what my insurance company would do and say prior to getting my entire roof covered. My new roof took a while to get in place, but it looks great and everything but my deductible was covered making it well worth the wait. I would definitely recommend Empire and Jonathan to anyone who thinks they might have damage or just need a new roof. Class organization, thank you Jonathan and Empire!

    5

    They were on time, on task, and truly professional. I will recommend Empire Contractors LLC to any friends and family in need of their services. Great job all the way around. We were truly impressed with the affordability and quality of the work. Love the new roof. Can't say enough good things about these guys. Thanks 👍🏾

    5

    We recently had Empire replace our roof. Adam was very knowledgeable about what would work for our house’s needs. He also worked with our insurance company directly. One headache we didn’t have to deal with.

    Tom and the crew were at our house bright and early and were hard at work all day: 11 hours worth. Their attention to detail was much appreciated. From the crisp lines at the roof’s edges to the clean-up at the end. They did a wonderful job.

    We highly recommend Empire Construction.

    5

    Brenton did an amazing job documenting the damage and coordinating with my insurance adjuster. I wasn't available to meet them for the inspection, Brenton handled everything and a check for my claim was waiting when I arrived later that evening! Brenton and team were more than helpful with making decisions regarding ventilation, roofing options, and flashing repair on my historic home. The Empire crew did a great job - roof looks great and the site was cleaner than I left it when they finished! If I had a third thumb, I would give Empire three thumbs-up! I seriously cannot recommend them enough.

    5

    Overall Empire did an amazing job installing our new roof. They were detail oriented and were thorough in their work. They were communicative and kept me informed throughout the process to let us know about wood that needed to be replaced as they were working. I would recommend them to anyone!

    5

    Very hardworking crew. Tried their best not to wreck the plantings allaround my house. Super pleased with the communication along the way- I like having things explained to me in a clear and concise manner. ( Thanks!, Brian).Hardly knew they were here, they cleaned up so well. I would highly recommend ( and already have!)

    3

    I worked with Empire on a roofing claim. Part of my agreement with Empire was that insurance would cover everything and I would only have to pay my deductible. Because of this there was a lot of back and forth with my insurance company over pricing and the process took around 2 months before the roof install began. The actual install of the roof went smoothly enough with the process taking 2 days. After the install was complete I was informed that the work was more extensive than they had originally anticipated and they added ~$1,100 to the bill. Initially this was to go through my insurance but that ultimately failed and I was left with the bill, hence my review. Overall the quality of work and clean up were good minus several nails that I found after.

    5

    Strongly recommend Empire! Empire replaced our roof and we are extremely happy with the experience. Absolutely everything was done professionally and quickly. From the very well explained estimate to the thorough cleanup, everything was exceptional. Our project was not only scheduled soon after the estimate but was actually done earlier than expected. Very professional service and excellent communication through every step.

    5

    We are very pleased with the work Empire has done. We still have a minor leak but they are working hard to fix it. From start to finish they have been very attentive and helpful.

    5

    We hired Empire Contractors LLC to replace the roof on an apartment building we own in Pleasant Ridge. From start to finish, they did an outstanding job on every aspect of the roof installation. Their professionalism, craftsmanship, and meticulous attention to detail were greatly appreciated. They were prompt in their communications with us, they showed up on the date they said they would show up, and they did excellent work. We will be hiring Empire Contractors LLC again for any roof work and gutter and downspout work we need done at any of our properties. We cannot recommend Empire highly enough for the outstanding customer service they provide!

    5

    We noticed wind damage on our roof in June. We had a contractor from Empire come and inspect the roof and he told us of all the damages. He took many pictures and went over each one with us. He was very friendly and professional. Once we filed a claim and received the fund from insurance, which took longer than expected and was totally an issue with insurance, Empire approved our roof replacement quickly after that. Once approved and materials were ordered, our new roof and gutters were on the following week. Each person I spoke with had a very positive and professional attitude. They reached out every step by step so we knew exactly what was next with our project. I would recommend using Empire!

    5

    Amazing experience with empire on our gutters. They not only fixed damages from an Amazon truck, but also some water flow issues that were leaving our porch soaking wet after every rainfall. They are so functional now, and so pretty looking too! Would recommend them for all roofing needs and will be using them for the rest of our gutters in the future.