Constraction reviews in Cincinnati, Ohio

After discovering a leak with our roof, my Husband and I contacted Empire to inspect the issue. Empire was prompt, detailed, and knowledgeable. We ultimately contracted with Empire for a full roof replacement and we couldn't be happier with our decision. Adam was a fantastic salesman to work with. He took time to answer all of our questions, explain the issues and all possible solutions, and he communicated frequently regarding the status of our project. The repair team also did a fantastic job as well with the installation of our new roof. Additionally, they were courteous, and left our property spotless. I would highly recommend Empire!

I highly recommend Empire Contractors. Their customer service is the best I have ever received. Their prices are very reasonable. Patrick worked with me to identify the type of siding on my house and ordered the replacement piece of siding for me. I needed to reschedule my appointment and they were flexible and accommodating. The day of service, I received a text message from Andrew, the representative that was coming out to my house, along with his picture and direct contact number. He was prompt, respectful, and did a wonderful and efficient job. He even took my old piece of broken siding with him. Amazing service from day one of the project!

I give Empire a 6 out of 5.....all about extra credit.
From the friendly salesman who graciously and last minute changed our initial meeting due to illness in our family, to the prompt and friendly employees that worked on the roof and gutters, to the follow-up to make sure we were satisfied with the projects, everything went extremely well! Our neighbor was home during installment, and he even commented on smoothly everything went....he said he went across the street and couldn't find a crooked shingle anywhere. He said how nice our roof looked.
Thanks for all you did to improve our house!

Our sales consultant, Adam Ruehl was an invaluable resource at every stage of our roof replacement project. He was very timely and informative as to what we could expect. He also help tremendously in navigating the insurance claim process. Our project coordinator, Jerry Stone, was also wonderful to work with. He stayed for the duration of our roof installation and was very eager to provide us with information as the installation progressed. The job was finished in one day and it looks wonderful! I would highly recommend Empire Contractors for any roof repair/replacement needs.

Very good work, replaced my homes vinyl siding. Looks great and didn’t take long at all.

The easiest, friendliest contractor-hired job that I've ever had. Patrick was great to work with every step of the way, and the crew lead by Eddie were hard-workers who were very respectful by keeping trash disposal concentrated in one area so that I could come and go as I needed to throughout the day.

We had all the siding on our house replaced by Empire and had a great experience with them from start to finish. The whole process was extremely well communicated and seamless. We highly recommend them to anyone who needs roofing or siding work done.

The sales rep, Shawn was super knowledgeable, helpful and patient with all the questions we had and made multiple visits to meet with us to go over the project and estimates.

The crew that performed the work was very respectful of our space and worked diligently and we were impressed by how fast they completed the work.

The post care service was also excellent. We had our siding replaced because of a leak we've been battling with. The new siding addressed one area that was leaking but there was still a minor leak that persisted. We notified Empire and they sent someone out the next day and resolved the issue immediately.

They are truly a company with superior customer service who stand behind their work!

From start to finish they did a great job. Jarred went above and beyond to work with the insurance company and the adjuster to get this matter resolved. He also patched some holes in the roof so the rain wouldnt leak into the home. Great work!!!!

My experience with Empire was FANTASTIC! Jarred came out and inspected the roof and even took the time to help getting the claim started. I did have quite a bit of issues with my insurance company getting the claim moved along but Jarred was there all the way through the process and was able to tell me what to expect and how things would work. Once the claim was managed correctly we were on the schedule for a new roof in less than a week. The crew that came to the house was great! They answered any questions that I had during the replacement process and they were very fast. They cleaned up VERY well and I was very impressed overall with Empire Contractors LLC. They did an entire roof in about 4 hours and that included new decking. I would highly recommend this company to ANYONE wanting to get a new roof or repairs. My family and I could not be happier with this experience

The Empire team has been working with our company to execute large loss storm restoration projects for our multi-family clients over the past year.
In EVERY instance, they have consistently exceeded expectations, ours, and most importantly our clients'. They back up their promises and lend to be a very positive influence on our brand, mission and vision of customer centric behavior and quality. I highly recommend them for any restoration / general contracting project. - Mark A. Deddens, Founder / CEO of the iStorm Group

The entire experience beginning to end was excellent with Empire. My husband and I got all new roof, gutters and siding done and the quality of the job was great, communication was excellent, and overall an excellent customer service experience. 100% would recommend and use their services again. Shout out to Jarred and Brian for being super helpful and nice.

Adam, Brian and the entire Empire team were an absolute pleasure to work with. I cannot recommend Empire enough!! They worked hand in hand with our insurance company for our new roof and were incredibly educated in all possible claims that could be in our favor. Their pricing is up front, and although new roofs and gutters are a sticker shock, they thoroughly provided itemized invoices and competitive pricing compared to the three other companies I reached out to. Our project took just a handful of days, the crew showed up early and packed in as much work as there was day light. Both our yard and neighbors were fully cleaned up and there wasn’t a trace left behind that such a large project had taken place. We are so happy with our home and the quality Empire puts into their clients.

It has been a pleasure working with Empire Contractors. Jarred went above and beyond with answering all of my questions and was always available if I needed anything. They were also very quick and accommodating when installing my gutters. I passed along their information to my parents and they are currently getting a new roof and gutters installed as well and they feel the same. I would recommend them to anyone!! Thank you!

When it comes to roofing companies, Empire stands out for its exceptional customer service and a team that works quickly and efficiently. Their guidance on navigating insurance claims alone makes their service worth every penny. They also excel in cleanup and provide a variety of roof color options. Plus, being locally owned adds an extra bonus to their appeal.

Empire did a great job installing brand new windows for an 84 unit community of ours. Communication was great throughout the entire project and the contractors were on time every day and professional while on site. We will definitely use them in the future for our windows, siding and roofing projects. Shoutout to our contact Patrick for leading this project for us.

We had a great experience with Empire Contractors for having our roof done. Jake was extremely helpful throughout the whole process in walking us through what everything would look like and helping us work through insurance. Communication was clear and prompt throughout the whole process. Would definitely recommend!

I had gutters, installed new windows and new siding. The workers were very prompt, polite and professional. And the job was completed quickly. I would recommend empire contractors to my friends.

The job as a whole looks great. They did great work. They assured me they would come back and correct a small section on the back of the house. They ghosted me after they got their money. Shame on me for assuming the best in people.

From the sales and estimating process to project completion, all parts of our roof and gutter replacement project were handled professionally and efficiently. Jason our sales rep was courteous and no pressure, taking the time to walk us through our options and cost. Communication with project manager was handled mostly via text and responses were prompt. They even worked to move up our project because of rain and completed the roof in a day. We couldn’t be happier with how our project turned out.

Empire replaced our roofing and siding a couple of years ago and we are extremely happy with the results. They worked quickly and communication was excellent. We worked with Adam and he was relentless in getting our insurance company to cover their portion after several attempts to lowball us. Adam made the whole process of dealing with insurance so much easier. I recommend Empire to anyone needing the services they offer.

Just wanted to post a quick note for all of you out there looking for a truly great contractor! After looking around for quite some time, our decision for the right company to do our home siding project became perfectly clear after we met Jared from Empire Contractors! From appraisal to job completion, Empire stood out from the crowd! Attention to detail, professionalism and a truly great price set Empire apart, and far above the ordinary! These days, our investments in our homes and office's are more important than ever. I'm gonna tell you right now... Use Empire!

Their crew was absolutely amazing and their work was stellar! Polite, knowledgeable and on top of their game, that's for sure. Materials got delivered directly to our home and the very next day Empire's crew was on the job. Frankly, I could hardly believe how quickly they got our siding done! These were some hard working cats without a doubt! We did 2 sides of our home and even though the access was less than ideal Empire's crew was prepared to get the job done, and get it done RIGHT. I really wish we had found this company sooner because their work put our previous siding contractor to shame. On the job at 7:30am each morning, these guys worked like crazy and the results were unbelievable! They cleaned the job site every evening and when they finished, our yard looked like nobody had ever been there ;-)

I can't quite express how happy we are with the results! Empire addressed every issue, paying special attention to our concerns! Our house looks absolutely gorgeous now, and we have Empire to thank for that! I can't recommend this company highly enough! This won't be the last time we use Empire Contractors LLC! If you're looking for a hassle free contractor who covers all the bases, if you're looking for spot-on PERFECT results, if you're looking for friendly, knowledgeable and professional people who obviously CARE about getting your job done right... You can't go wrong with Empire Contractors! Thanks Empire! You ROCK!