Constraction reviews in Cincinnati, Ohio

I had a tree fall on my house and these guys took care of everything! Jessie worked with my insurance and made sure that I got exactly what was needed and did more than just a fix! They got the tree off my house and a new roof on quickly and I never had to chase them! If you want it done right the first time, call Wright! HIGHLY RECOMMEND THEM!!!!

They were easy to work with and did a great job! Solved our problem and cleaned up nice! I would definitely use them again for my other needs

From planning to completion, our experience with the team at The Finished Basement was nothing short of first class. Our basement is everything we could have hoped for and at a fantastic price. The rough in crew left the space spotless each night after working all day which impressed us right from the start. The attention to detail and the finished product at every level far exceeded our expectations.

Adam and Matt were both a pleasure to work with. We did a total basement renovation. Communication was great and we love our new space! Would definitely recommend.

Highly recommend this company! We truly don’t have a single negative thing to say. Adam and the team were great to work with, listened to our vision, and were flexible with small tweaks along the way. The whole process was smooth and we’re very happy with how everything turned out. We had an amazing experience!

The Finished Basement work is outstanding. I had several quotes to finish my basement and these guys were the most reasonable. The great thing is the work was excellent. They got on board with my vision for the space and made it look great. There were no surprises in the final bill and I couldn’t be happier. I highly recommend them.

Fantastic basement contractor! Turned my basment from a dark scary space into a fun playroom for kids! Highly recommend

We received multiple quotes to finish our 1,600’+ basement and ultimately selected The Finished Basement. They were priced competitively, very responsive and knowledgable. Adam was the project manager for us. He consistently communicated weekly plans and always responded quickly when I had a question.

Great owner and professional employees that provide professional end work youll be happy you spend youre money with them

Great Staff and wonderful to work with! Look no more. This is the company to finish your basement!

Left something to be desired

TFB does great work - true professionals from start to finish. Thanks!

The Finished basement completed our basement as promised. They were on time and on budget with no errors or unexpected issues. Highly recommend this company for any remodeling!

The team at The Finished Basement were detailed and thoughtful. We’re pleased with our basement and would recommend them.

We couldn't have been more pleased with our basement. Great craftsmanship, straightforward pricing and communication throughout the process. Wally, Matt and Aaron were wonderful through the entire process!

Not sure if they are really in business. One man show who is trying to find help to do the job? Can't get a quote after initial visit within 30 days. Past performance in reviews may not be an indication of present or future performance. Something must have seriously changed within the company.

We went under contract with the Finished Basement LLC on 17 Sep 2018 with a start date of 10 Oct 2018. The project was supposed to take 6 weeks. The project was completed on 18 Dec 2018 due to continual engagement by us as owners to help manage the completion and continue to push the owner to get the job done correctly. There were too many issues to name them all, but here are the top ones:
1. Overall, our project did not seem like a priority for the company. The onsite manager admitted he was overwhelmed with the number of projects he was overseeing and unable to provide adequate oversight of our project. This caused the project to take several weeks longer than contracted, several breaks in work of a week or more, and for us to be dissatisfied with the level of service and how we were treated throughout the process. We would not recommend this company to anyone from a management perspective. They were disrespectful, unengaged, and unprofessional. The actual workers that were contracted out were excellent, but it was overshadowed by the management.
2. The owner was reluctant to give us an itemized bill for the project. Once we forced the owner to give us an itemized bill by withholding the last payment, we recognized 2 accounting mistakes that charged us for work that had not been performed. We do not believe it was malicious, but the accounting was not accurate and the company made no effort to fix it. We had to find and fix the accounting errors on our own. The “itemized” list was not really itemized. There was no breakdown for supplies or labor. It was a flat fee for items, even when the work had not been performed. We never received notice that our final bill was paid. The owner cashed the last check and never visited the project to see if it had been done, did not ask us for any feedback, and has made no contact.
3. We ended up having to manage the manager. There were two of them and they were not very effective at organizing the correct support and coordinating with us for access to the home. The onsite manager was not honest with us about whether or not he had scheduled appointments with the county. He had something personal going on with the county inspector and it caused our project to be delayed. He was replaced by the owner. However, the replacement onsite manager was fired from the company about 2 weeks after that and we received the same dishonest onsite manager from before. We asked for a schedule of the work to be completed and the projected schedule since the project timeline was busted. We were told each week that this would occur and never received anything in writing. The onsite manager would promise to be present and not show up. He would tell us there would be no work on a particular day and then workers would show up. One of the onsite managers even asked us who the workers were and what they were working on that showed up one day.
4. The workers routinely stored trash and supplies in our garage and in our storage closet without coordination or permission. We had to engage the owner in order to get them to remove the trash because too much had piled up.

Hired The Finished Basement (FB) company for a basement remodel in November 2020. My neighbor had used them and found there work acceptable. My opinion is different. If you are looking for a contractor to just finish your basement and do not care about quality or how it is done, then this company will do that for you. If you are concerned about getting what you want and making sure it is done right, then keep on reading. Things you need to know before hiring this company:
1. Contracts are vague and do not provide details for work. I had my three pages of requirements added as an addendum to the contract.
2. Told that all people working for FB were employees. They used contractors.
3. Their project manager only schedules work crews and handles county inspections. Does not review contractors work and make sure requirements followed. Makes excuses every time here is an issue. You must force them to fix issues by withholding payment.
4. You must make sure contractors are doing the work correctly and to your expected quality level.
5. FB does not review contractor’s work. Only care that it can pass inspection.
6. County inspectors doing permit reviews virtually (not on site) miss issues because they only see what the project manager shows them on his phone. He will skip over known issues to get the inspection passed because they do not care about quality.
7. Project manager does not read work contracts signed by owner.
8. FB may use cheaper products that what they tell you they use (i.e., Spray Foam)
9. FB does not honor their warranty and will not fix issues after final payment. I have had an electrical issue with some of the new breakers tripping after a power outage. Been trying to get FB to fix the issue for a year. Cannot get them to come fix the problem.

Issues with contractor’s work:
1. I had to explain design plan to contractors when they arrived on site.
2. Contractors never asked you to review work, they just leave when done.
3. Framers did not allow for extra thick drywall (for soundproofing) when framing soffits causing cabinets to not fit correctly. Cabinets had to be modified to fit in space and doors open into walls since 1” spacing between wall and cabinets had to be eliminated.
4. Framers did not properly secure many wall 2x4s.
5. Framers incorrectly installed floor joist bridge blocking and left some out.
6. Framers incorrectly framed out soffit so cabinet would not fit under it.
7. Framers installed framing touching hot water line so rubbed and squeaked when hot water used.
8. Electrician forgot to wire for a row of can lights in the ceiling.
9. Electrician did not allow for double thick drywall for ceiling light boxes. (set to deep)
10. Plumber wanted to install sink drain venting that was not up to code.
11. Plumber moved a waste line and put it right next to a hot water line causing them to rub together and squeak when hit water used.
12. Plumber did not install nail plates on 2x4 with pipes through them.
13. Spray insulation installer sprayed code at a thickness from ½ inch to 4 inches in depth when code requires 2 inches of foam for insulation. Did not spray behind 2x4s in corners and missed other spots. Manager tried to fill areas with fire block foam.

Good things:
1. Framers’ laser leveled and squared all walls to near perfect.
2. Framers listened and worked well with me as design requirements were explained. We discussed how they were going to build something before they did it to try and make sure it was what I wanted.
3. Nothing good about the plumber.
4. Drywall crew did a really nice job with only a few fixes need before painting.
5. Finishing crew (framers) did a nice job fitting cabinets into shortened space.
6. Finishing crew did nice job on baseboards and laminate flooring.
Overall I’m happy with the basement now that it is done, but I had to do A LOT of work to make sure I got what I wanted. Cost without cabinets, countertop, flooring, lighting, and painting: $24,970.

Can’t speak highly enough about the finished basement. We recently had an issue with water getting under our finished vinyl plank flooring (my fault for forgetting to clean out the gutters last fall). I had to remove pieces of the flooring to dry it out underneath. I let them know that I would need help replacing the pieces of flooring that were removed. Mind you this is a couple months after they completed our basement. Matt responded promptly and they came out the next day and replaced the damaged flooring. Wally, Matt and Aaron have been amazing though the whole process. Me and my wife are very satisfied.

If a 4.5 was possible, I'd go with that. But I grade tough, so 4 stars it is. Nobody's going to be totally perfect with a project of this size, but these guys were darn close. Overall, excellent service, craftsmanship, attention to detail and the communication was fabulous (let's hear it for Matt!). There were a few subs used that weren't totally up to par, but I blame them, not the Finished Basement core crew. Those guys were awesome!Any problems with the subs, they rectified for the most part. We are very happy with the finished product and would recommend this company to others. They met or exceeded our expectations along the way. We now live at our new bar and drink more than ever because it's just too nice not to :) Give these guys a call!

If you are thinking about finishing your basement, contact "The Finished Basement" company! From the initial consultation with Wally, who explained the process and set the expectations, to the Project Manager, Matt Herriot, who was able to coordinate the entire process and quickly respond to any questions even on weekends, to the talented craftsmen Tommy and Troy whose expertise and work was flawless, to the outstanding, precision painting by Silvano, his wife and Romeo, expert electrical work from Dan and his son, as well as the hard work by Hunter, everyone that worked at our house was professional, cleaned up everyday and were very conscientious about not disrupting our everyday routine. They added a bedroom, bathroom, hidden office and game room to the basement. They also added a mini hockey rink. They also renovated our bathroom on the main floor. We do not usually make comments publicly, but wanted to spread the word about this outstanding company, and the individuals that made our house into the perfect living space! Thanks to all of you!