Electrical reviews in Cincinnati, Ohio
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Had my home wiring upgraded from Knob & Tube. Lili and her team did an excellent job! Lili is a great communicator, listened to my needs, and made sure I had power to the rooms I needed at the end of each day. Also appreciated that she made recommendations and gave me options for me to choose how I wanted to live in my house. She is amazing! Cullen would benefit from having more junior electricians listen to how she communicates with clients. Learning soft skills is as important as knowing how to perform technical tasks. Lili is an expert on both!
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I have nothing but good things to say about Cullen Electric.
We hired them to replace all of the remaining knob and tube wiring (about 2/3s of the house) in our beloved 94 year old home.
My contacts with everyone from Cullen were very good but our head electrician, Lili, was amazing!
She did an excellent job of understanding what I wanted and exceeding my expectations. She exhibited great skill and creativity in rewiring the house with a minimal number of holes in the walls. Her communication was excellent whenever she encountered a problem and she always came up with creative solutions. She finished the job on time and took great pains to treat our house as if it were her own.
I highly recommend Lili and Cullen Electric. -
We used Cullen for our knob and tube rewire. Lili and her team went above and beyond to make it a great experience! The communication was excellent and we could tell they truly cared about our house by limiting the holes in our walls, even when it meant a little more work on their part. We will definitely be using Cullen for all our electrical needs in the future!
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Wired service line to a new panel in detached garage. Mixed experience with this company. Some was great. Some was a complete fail. The fail was primarily in details and in communications. But the devil is in the details, right?
1) Five stars: I was impressed with Wil, who came out to give the estimate. He was the only person among several companies that I got bids from who said they would bore instead of trenching to lay the cable. That was excellent! They bored under the tree roots and under the garden - minimal disturbance. This method should be used as much as possible!
2) Three stars: The guys who did the work did a creditable job. But they did not let me know in advance that they were on their way - important as it was a rental property and I needed to inform my tenant. They never read that note given them by the dispatcher.
3) Four stars: When the installation was done, the company wanted payment. I said I'd rather wait until the IBI inspector signed off. Reasonable isn't it? Cause in fact the first inspection failed due to some improper wiring to the meter/outside breaker, and also didn't meet code inside the garage. This was remedied at no extra charge to me and the inspector came out a second time.
4) Three stars: Once that was done, I was not told anything about next steps. I did not know that I needed to call Duke and set up an account. This is something that Cullen should have informed me of, and it's just lucky I wasn't waiting around a long time with no power restored. They told me their responsibility was complete once the inspector came out, but how was I to know that I had to take further steps to get power turned on?
5) Two stars: The two overhead lamp fixtures were left hanging, not finished in the installation. For $4000 I should not have had to get up on the ladder and screw the fixtures in. And the main breakers were left off, but no one informed me they needed to be turned on to start power. Luckily I am somewhat aware and knew to look in the panel, but not everyone would know to do this.
6) One star: After the two guys drove off I went to look at the meter and found that they had left a plastic cover off, which would have allowed rain to enter this meter that was connected to my house meter and thus it could have been a hazardous mess. I called them and they turned around and came back to put the plate on. Like I said , the devil is in the details.
Overall, I think there is expertise in this company, especially with two sisters who are highly seasoned electricians. But they do not actually do the work - rather one of them came out to meet the inspector after the work was completed. The actual workers left things undone. They did not communicate as I had requested.
I would use this company again because they came in with a good bid and did acceptable work. But I would recommend anyone hiring them to be vigilant. -
We have used Cullen to help install many lighting fixtures around our home. One was a pretty difficult placement with a very heavy fixture. They did an amazing job with all of our electrical needs. And always with a smile. I love all that they do for the Milford community supporting many events. If you are looking for an ethical company who does a great job look no farther than Cullen! We will keep on using them for any electrical needs we have!
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We had Cullen Electric install a couple of outdoor outlets—one for a fountain off our patio and another in front for lighting (yes to more Christmas lights!). They were professional, friendly, and did a great job. I also really appreciate that Cullen Electric is so community-oriented. Andy Cullen has done so much for our school district and local events like the Art Affaire—it feels good to support a business that gives back. Definitely recommend!
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Cullen Electric was knowledgeable, professional, friendly, courteous and finished on time and on budget. We have previously had service completed by them and will use them again in the future.
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Overdue post….
I hired Cullen electric for an electrical project in Norwood Ohio and choosing them was absolutely the right decision. I bid the job to many electricians and everyone made the job seem overwhelming. This was a huge electrical remodel and their team was comfortable from the start. Andy, Will and Josh were prompt, professional, and genuinely helpful the entire time.
What really stood out was their depth of knowledge. They took the time to walk me through my options, answered every question with patience and clarity, and offered thoughtful recommendations tailored to my specific needs. I never felt rushed or pressured—just supported by a team that clearly knows what they’re doing.
The work itself was completed efficiently and to a very high standard. The technicians were courteous, tidy, and respectful of my space, which I really appreciated.
In the end, the peace of mind and quality service were well worth it. If you're looking for an electrical company that combines expertise with exceptional customer care, I highly recommend Cullen Electric. You won’t be disappointed! -
It was such an amazing experience to work with Cullen Electric. They did an entire house re-wire. From old Knob and Tube to all new electric, new fixtures and panel. They had to do very little cutting into the walls and they cleaned up everything when they were finished. Updated us every step of the way. Very knowledgeable and everyone just super nice. Thank you for the amazing job.
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Everyone at Cullen is amazing to work with — always professional, honest, and efficient with their work. Can trust the experience and expertise of all of their team members. Have been using them for over 10 years….everything from minor jobs of changing out light fixtures, to major jobs of upgraded electric box and adding of electric/wiring around pool area (which you need to ensure have experienced electricians for pool work). Highly recommend Cullen Electric!
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Knob and tube rewire. Half the house was k&t, half newer. Job done well, but make sure they have won't drill through the ceiling into the second floor because they decided to drill blindly rather than remove more drywall. Another company repaired it, but only with some wax. Oh well. I expected holes in the walls and ceilings but drilling through hardwood is a bit egregious. So make sure they know they know you'd rather more drywall be removed rather than blindly drilling into the ceiling. They are very responsive to questions as well which is very appreciated. They were one of few electricians who had other reviews of knob and tube work. For everything they did the removal of drywall wasn't too much at all.
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We were restoring my childhood home and really needed the whole house rewired. That was in 2022. We still talk about the amazing, tasteful job that Lili did for us. She found ways to do all we asked for, then also came up with some different ideas that we liked better than our own. The whole team was so careful with our home. She found the perfect spot to put in a new panel and went to great lengths to make it work. Our home is 1.5 storeys and Lili found a way to get to all the books and crannies to add or replace wiring.
Unfortunately, Cullen has worked itself out of a job because they did such wonderful work and we won't need to have them come back. So all I can do is most highly recommend them . -
Great service, fair prices, and do excellent work
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Great work, however charged me for 8 hours of work while only onsite for less than 6 hours.
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They really care and are great to work with. I really like the employees I have come in contact with.
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I selected them after reaching out to a couple of companies to install a car charger for a Tesla. Throughout the process Troy was incredibly responsive, timely, knowledgeable and professional. I can't say enough good things!
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I got to work with Scott on a project recently. He did a great job. He responded quickly and professionally. He was easy to work with and made the whole process seamless.
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Virgil was very professional and helped to quickly arrange a solution to our problem. There were several things that were not electrical per se, but he still helped us figure out who to contact and what needed to be done. We would gladly call them again if/when the need arises.
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Ken listened to our situation and explained the options to fix it. The work was done well and quickly. No complaints. We would definitely recommend.
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Eric Hurst, a tech at Mr Sparky electrical, Did a great job diagnosing and fixing a minor electrical problem at our home . He was extremely pleasant to talk to and worked quickly and efficiently. Great job and highly recommended.
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Vince and Tony were awesome. They were professional and super quick! One thing that set them apart was their eagerness to find a solution to hang an incompatible globe from my old pendant lights onto my pendants. This allowed me to have a seamless replacement while maintaining my kitchen’s aesthetic. Would absolutely work with them again!