Electrical reviews in Cincinnati, Ohio
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So thrilled we called Mister Sparky. Jose was punctual, knowledgeable, helpful, professional and super friendly. Couldn’t have made it easier to take care of some issues that had been plaguing us for a while. Glad we finally made the call! Thank you so much!
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After the technician came out, we had concerns about price and the diagnosis that was made for the issue. The supervisor contacted me promptly to address the issue and came back out the next morning to take another look. When he came back out, he was able to figure out the issue, and got it fixed within an hour. After he explained the pricing more and why it was so much, I felt a lot better about my concerns on the price tag for the initial quote. I would recommend this company as they are prompt and take concerns seriously.
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We had Andrew out yesterday and he did a great job with the "puzzle" of problems. He was extremely knowledgeable and fixed everything. We highly recommend this company!
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Mr. Sparky communicated well about timeframes and has a tracking link for your technician once they are on their way. Preston, the electrician, was courteous and professional. He did a thorough inspection and test of the wiring issue. Highly recommend.
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The guys were all great. They were joking with each other like a family. They were very professional though and very knowledgeable about what they were doing. They explained everything to me and got done quicker than what was quoted to me.
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He showed up and had it sorted within a half hour. No fumbling or bumbling around. He knew exactly what he was doing. I’m very impressed and I will definitely ask for him again. Ask for Preston Heintzman-you won’t be disappointed
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The updated my circuit box and ran power to a basement project. They did a great job. I left the team at my house with my dogs while i went to work. They were very professional, closed up the house when they left and the work was great. I would definitely recommend.
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Kenny was absolutely amazing, with me thinking the solution to my problem would be thousands of dollars, Kenny simply switch my outlet and only cost me less than two hundred dollars! Saved me money and time by fixing the outlet to my washer! Highly recommended professional!!! Thank you Mr Sparky, and special thanks to Kenny!!! Kudos great work!!!
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5 Stars!
Next day scheduling, uber friendly staff, outstanding price, and Andrew our electrician was amazing in walking us through everything.
He isolated the problem and fixed it quick. Could not have asked for better service. They have earned my business in the future too. -
Patrick did a great job. He was personable and we enjoyed conversation as he preformed the work in no time whatsoever. He also pointed out some “watchouts” in my breaker panel which I appreciated.
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Great and timely service. Virgil was very kind and patient, he did a great job at installing our ceiling fan. I would recommend working with them any time.
Paola A. -
I had 2 light switches and a baseboard high ground fault receptacle that needs to be replaced as they weee malfunctioning. Virgil, from Mr. Sparky, came out and took care of it. From making the appointment to the job being completed was on a span of 2 days. I called on Wednesday on the late afternoon, got the appointment for Friday
afternoon and the job was completed well and thoroughly in good time. Virgil was knowledgeable, friendly , courteous and worked efficiently. I’m happy with Mr. Sparky’s service and will call on them for any future jobs that need to be done. -
So there are no doubts this is a real review, service date 11.3.25, tech V. H, arrived 4:11 p left 4:23p cost $147. Tripped breaker. Homeowner disabled (blind, legally).
Only two pros, came out when stated and wore shoe covers.
After I stated two outlets in bedroom does work and all but one in living room. Explained all light switches work.
Con of visit:
Immediately Launched into cost of $352 for scope diagnostic then if more work to be done $809 due to coming back with a tech. And tried to have me sign repeating if it’s cheaper cost will adjust. I said can you just check the breaker first and recommend from there? Again I’m visually impaired and the breaker felt ok to me. He said simply yes it’ll be done. He checked two outlets to confirm not working in the living room. We went to the basement to the breaker. Said this may be the issue saying it was not all the way to the middle. Said I bet this fixed it. Checked the outlet in the living room and the one in bedroom. Adjusted the cost from $352 to $147…NOT the service charge of $59 instead for work done. (I will explain this later).
Majority of visit was centered around him explaining why he needed to charge for all sorts of services when he first stepped into my home.
Later I called a different company because I do want a full diagnostic and correction/upgrade due to my home being over 100 yrs old. I told this other company the rationale behind wanting thiss done. They then said, “he charged you that instead of just the service fee?” I said “unfortunately yes. I thought that would be the case, but wasn’t sure.” They expressed concern but I knew the Mister Sparky tech V.H. was just looking to pad this trip and nothing else.
I did not want Mister Sparky to do the full diagnostic service based on this interaction. I made a mental note I want this done but DEFINITELY NOT WITH MISTER SPARKY!
Never will I contact Mister Sparky again, already told family not to and to spread the word of my situation. I even said “if someone asks who’d you recommend,” say “I know who you should stay away from.” And gave permission to share my story.
Response to company:
If a company has to call you after a negative review to explain their fees stating perhaps the tech was not clear…red flag. I was not confused about anything. I did d not wish to speak to K. Just to defend your pricing. More than likely so you can write this response. My review is to state my experience with your company that was dissatisfactory. Besides the fact V.H. Didn’t explain the fee, he launched into next steps before doing initial evaluation. I’ve worked with general contractors, roofers, and plumbers who’ve never launched into costs BEFORE assessment and required signature on the spot before doing anything. Probably why I still work amicably with them now as my dedicated handyman, plumber, and roofer (roofer have done my new gutters, flashing repairs, and I am using them for chimney replacement, I love my roofers!).
Backing up your business practices and techs, great for you. Mister Sparky is not for me. This just taught me a valuable lesson. Have a great day. -
Jose was super friendly and extremely helpful with my electrical issue as well as another concern. The price was fair and I feel confident that this issue is taken care of completely. I would consider him to be an asset to this company and would make sure you retain him as an employee. If he is representative of Mr Sparky I would definitely say this is a great company!
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Virgil was prompt, friendly and efficient. He gave me a quote up front at a fair price and was done installing my light within 10 minutes. I will for sure use them again with any electrical needs I may have in the future!!!!
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Mister Sparky quoted me a complete job price to hang a chandelier. Instead of charging just a down payment, they “accidentally” charged the full amount of $901. Technicians said they were equipped to do the job and would come back. I was later called and told Mister Sparky would not honor the quote or would charge me $1900 to do the job. Do not recommend. Currently waiting for a refund. Zero stars.
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Finally!! An electrician that shows up on time, does the work as requested, and charges a great price. My tech, Andrew Mehl was amazing. I highly recommend Mr. Smoky if you need an electrician in the Cincinnati area.
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Kenneth arrived within the timeframe given and explained what he would do along with the final price before beginning to change out my exterior light fixture. He completed the job correctly and quickly, and he was cordial as well. We will definitely use Mister Sparky again if needed.
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Patrick was professional, friendly and definitely a problem solver! I will request him every time service is needed in my home! He didn’t give up until my concerns were resolved. Thank you for having him in your team!
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Had an urgent issue with our kitchen light switch which warranted immediate attention. Mr. Sparky was the only company out of three I called that actually had a technician that was on call after hours. Jose showed up an hour after I called, diagnosed issue and repaired. We had to shut power off to kitchen and due to how the wiring is it also cut power to my elderly disabled mother’s room. Jose brought in his very bright lantern so that she wouldn’t have to be in the dark while he made repairs.
Great customer service
The price was certainly reasonable and I highly recommend them…
Thank you -
Scheduled my appointment around midnight last night, and had a tech named Jose at my house around 11am the next day.
I couldn’t have had a better experience with Jose. After listening to my questions and concerns, he gave a few options and recommendations on how to better wire my basement. He installed a 20amp outlet, and repaired the old standard outlet which was overheating.
He explained the pros and cons of what he suggested before I made a decision on what to have him do. The entire process was very smooth, and he was extremely polite and respectful the whole time he was in my home.
10/10 will be using again.