Electrical reviews in Cincinnati, Ohio
-
All of our contacts with the Riverside Electric employees was truly a joy. Their employees from the salesman to all of the workers that installed the Generac were very professional. We would highly recommend Riverside Electric to every one.
-
I can't say enough good things about the entire crew and process. From the initial product visit (Richard Allen) to the two wonderful folks that installed the generator: Paul and Shavonte. The communication throughout from the first call to the final visit were thorough and enjoyable. I would recommend Riverside Electric to anyone looking for a Generac generator. Well done!!!!
-
Unbelievable!!! A contractor who shows up on time (from the sales appointment to the date of installation to the follow-up appointment), communicates effectively with me (the customer), and places an unexpected follow-up call at the top of their list, is so hard to find these days. But Riverside Electric is one of these unique contractors. Paul was on time for the sales call, knew his product, and promised great service from the Riverside team (he was not wrong). Brian, Lane, and Ben installed my standby generator and Christian performed the follow-up call. These men knew their stuff. They were personable while staying focused on their tasks. They were patient while I asked questions. They were professional, timely, and effective communicators (calling me with an ETA and keeping me up-to-date on their progess/any concerns, etc.). Missy, in the office, promptly returned my call from the message I left on the company voicemail, just to tell me that she received my message and will get back to me once she had more information. Riverside is so easy to do business with. And I almost forgot...every one of the employees took their boots off on the porch before entering my home. I didn't even have to ask. I highly recommend Riverside Electric (and I'm not even related to anyone who works there).
-
We are very pleased with our Generac generator. Installation was great. The 3 fellows we met (Brian, Branden & Savante (sp) we're great to deal with & very professional.
-
I recently used Riverside to install a whole-house generator for my house. From start to finish, it was a great experience. Everyone was professional and friendly. The installation was so nice and explained everything to me at the end of the project.
-
Riverside Electric did a great job installing the Generac. They were friendly, reliable and professional. They set clear expectations and exceeded them. I highly recommend them.
-
Riverside has done a great job. All completed as proposed in a timely manner.
-
Had a Generac 24W whole house generator installed. From the initial contact through sales to the proposal process, then to the scheduling of installation and finally through the thorough install by the knowledgable install team, Riverside Electric has been excellent and very customer focused. Everyone took the time to educate me, no pressure to buy until I was convinced it was essential for my family. And the install team was so efficient and caring! Highly recommend utilizing Riverside Electric
-
Professional and courteous service. Following our initial meeting, I never felt pressured to make quick uninformed decisions. The office staff, consultants and installation teams were very pleasant to work with.
-
We’ve taken advantage of Riverside Electric’s audit program at one of my HOA properties and couldn’t be happier. It’s a huge relief knowing they handle monthly audits and promptly replace any lights that are out. Their team is professional, reliable, and great to work with.
-
Called for an automatic transfer switch not transferring the generator power. Technician Joe called and arrived early. He quickly figured out we had a broken wire from the generator to the ATS. He ran new wires, works perfect now. Highly recommend this company if you own a standby generator for all maintenance needs or if you're thinking about getting a generator installed.
-
We had a great experience with Riverside! From Richard (sales/estimator) to the installation was seamless. The installers were really neat, polite and did an outstanding job! Now, we look forward to experiencing electricity during an outage! Thanks to all!
-
Riverside Electric installed our whole house backup generator. I am pleased with the entire process. I feel the price was fair, salespeople reachable, and installation was excellent. I would highly recommend them if you're in the market for a generator.
-
Riverside was quick to respond to and fulfill my quote request for a whole home generator. Richard was friendly, professional, and able to answer all my questions when he came out to give me a quote. He was not pushy, customized the quote to my specific usage requirements, and came in at a fair price. On the date my installation was scheduled, the installation team arrived on time and did a great job. I highly recommend Riverside for your home generator needs.
-
GIVE RIVERSIDE A CALL, YOU WON’T BE DISAPPOINTED!
Riverside electric is my goto for all service at my retail sites. Signage, led’s, metal halids, pole lights, emergencies, ect.
The technicians are on time, professional and willing to go the extra mile to get a job finished correctly. Marlin spent over an hour in a small dusty crawl space on October 16th repairing a couple soffit lights that had difficult electrical problems while Roy coached him. Roy(ACE) is an expert technician who has knowledge far above the standard. Thanks again! -
Riverside Electric was just perfect to work with for the installation of our generator. Very professional, everything was tidy, everyone was punctual, timely, knowledgeable, and helpful. All staff were friendly and easy to work with…from our initial conversation to completion of our project and beyond. Very positive experience and we highly recommend!!
-
I was real impressed on the work the guys did. They were professional and very thoughtful and thorough. They did a excellent job, and it was very fast, also they explained everything and showed me how to work it. They also explained everything and answered all my questions that I had.
-
Exceptional customer service and the work we needed was completed in a timely and professional manner. Definitely see Riverside for your electrical & generator needs.
-
The team at Riverside Electric did a great job explaining the installation options for my Generac whole house generator. The installation team did a great job and made sure to clean up after the generator and transfer switch were installed.
-
Harrison and the Riverside Electric, Inc. team did a great job installing my new, smart EV charger (SPAN Drive). I am very happy with and grateful for their service.
-
The riverside team was punctual, efficient and professional. It was a bitterly cold January day but they never complained or cut corners. They made changes we needed and did a very clean installation.