Electrical reviews in Cincinnati, Ohio

Riverside Electric is outstanding. Every single employee is extremely professional, friendly and exceptional customer service. The owners have raised such, respectful, polite, dedicated children - Missy Knight. During the recent storms our whole neighborhood lost power. Our Generac kicked right on! The following day it was still running then shut off at 10am but still did not have electric. I called the emergency number and Missy, assisted me on the phone to get to the alarm so she knew what to share with Service Tech Joe Hayden (pictured) and he was to my home in 30 minutes. Joe is super nice and has the "Bo and Luke Duke" country gentleman demeanor. Is extremely fast and was in and out. I was back up and running within 20 minutes, and he even had to replace the oil sensor! Did a follow-up today and spoke with Ryan, also provided excellent customer service. We have used Riverside Electric since we bought our new home in 2023, for preventative maintenance on our Generac 20kW w/stimulation generator. Our 1st home with a generator. Highly recommend purchasing a Generac one for your home, Riverside Electric will have you covered and you will never be "left in the dark" for they keep you "Ready to Run".

From the first appointment to review our proper sizing and discussing our needs everything was an awesome experience from sales, communication from the office team and including the installation process was a smooth experience. Would recommend Riverside electric for your Generator/electrical needs.

From the estimate to installation of our Generac generator, Riverside was great! Richard went over the best setup for our needs and explained everything very well! The price was very reasonable and love the ease of seeing everything on a phone app. Christian and crew did a fantastic job clearing some tall grasses, placing the generator and finishing installation. They were meticulous and communicated with me throughout the day with everything that was happening. I highly recommend Riverside for a whole home generator. They know their stuff and it's understandable as they are a Generac Power Pro Premier dealer. Love the peace of mind we have now with the generator!

I signed with Riverside electric after meeting with several companies that offered different types of Home standby generators. After comparing prices, features, and most of all the companies, I signed with Riverside electric, Why? I believe they were the best company that offered the best service after the sale, and that was my main concern. I believe all the Home Standby generators have there pro’s and con’s which brought the decision to service after the sale. With Riverside Electric being a PowerPro Premier dealer and having the parts on their trucks or at the facility was the point that sealed the deal for me. After signing they told me it was going to be about 9 weeks to install, but I received a call a weeks later that they had a cancellation and jumped on the opportunity. The morning of the install Jake & Lane the master electricians talked to me about everything they were going to perform and how the install was going to happen. They informed me that they would let me know when the electric would be off and for how long, it took about 2 hours of down time and we were up and running in no time. Casey & Brandon the master plumbers showed me were the gas line was going to be installed and if I had any concerns. As you can see from the pictures everyone did a very clean and outstanding job. Working with may sales person Paul Stautberg, we discussed the options that were available and the items that were included with the install. Per Paul’s recommendation for our home’s needs we went with the Generac 24kw unit, I did opt for the 10 year warranty, the cold weather kit and the Fascia kit. I highly recommend the Riverside Managed Plan in which they can monitor the generator for me and take care of any issues from the office or send a technician if needed. I also signed up for the yearly maintenance plan which is very reasonable and worth keeping your generator in optimal running condition. The mobile link app is very easy to understand and keeps you informed of the generators condition and even notifies you when the unit is exercising and the condition of the battery. But like I said Riverside will monitor all of this for you so you never have to worry about your generator while you are away for a very low fee per year. Thank you to everyone at Riverside electric for a very easy transaction and install, I look forward to many years of reliable service from our new Home Standby Generator.
I highly recommend you do your homework, but I know you will arrive at the same decision I did and trust Riverside Electric for your Home Standby Generator. Service after the Sale!

Our experience with Riverside Electric was terrific! From our initial contact for the Generac generator installation, they were professional, friendly, and answered all of my many questions. Thank you to their entire team.

After some thought, I decided to purchase a whole house generator. I really had no background in how they work or whom I should contact. I sent out a request to my Glendale Village FB group and immediately four of my neighbors recommended Riverside Electric and the Generac brand. I contacted Riverside via their website and was contacted by Richard, who scheduled time to come out and educated me on generators as see if I wanted a quote. Richard came out and was super! I had a ton of questions about how a generator would work in my 120+ year old home and how a potential install would need to be situated. Richard took the time to educate me, NOT SELL ME. In fact, there was no selling in our conversation. He answered all of my questions in an honest and straightforward manner. I asked for a quote and accepted their proposal. Richard came out again about two weeks before the install to mark off where the generator would be placed as well as answer yet more of my questions. Oh, and that visit was on a Saturday morning. On install day, the crew contacted me and showed up exactly at 8am, just as promised. The crew included Charlie, Nathan, Mike, and later Paul. In addition, two master plumbers arrived shortly after to prepare the NG pipe to the generator. There were no issues during the install, and I was very impressed with both the crew's expertise and their attention to detail. From the sales call to the setup, the install, training, and clean-up Riverside did a great job. Hopefully I won't need the generator, but the peace of mind that it's ready is like a weight off my shoulders. I highly recommend Riverside.

I purchased a Generac whole-house back-up generator for my home. The team did a flawless installation, including the generator, electrical panel crossover to a new sub-panel, gas line linkage, and WIFI connection with the generator. They were skilled, professional and quick.

As a former IT project manager, I appreciated how well they were organized, the quality of the work, and the constant communication of progress.

I'm very happy with my purchase from Riverside Electric, Inc.

Doug

We recently worked with Riverside Electric, and the experience from start to finish was outstanding.

From the very beginning, Richard, the General Manager, took the time to clearly explain our options and make sure we felt confident about the project. His professionalism and knowledge set the tone for the entire experience.

Missy, the Service Manager, was equally impressive—she kept everything organized, communicated updates promptly, and made the scheduling process smooth and stress-free.

When it came time for the work itself, the installation team was fantastic. They arrived on schedule, worked efficiently, and were respectful of our space. Their attention to detail and pride in their work was easy to see, and the finished result exceeded our expectations.

I wouldn’t hesitate to recommend Riverside Electric. It’s rare to find a company where every part of the team—from management to service to installation—works together so seamlessly to deliver such excellent service.

Riverside Electric did an outstanding job with this residential whole house generator project. So happy to have it installed! Paul was our main contact and he was fantastic from request for estimate to install and then follow up. Paul took extra care (and extra effort) seeing this project through for my Mom who is elderly. Paul, Missy, Heath and others clearly communicated with her throughout the project which kept her at ease. I can’t say enough about the responsive and caring attitude from everyone at Riverside. Their attention to detail was impressive in light of the fact that they are such a large company. We did get other quotes for the project and Riverside’s Buying Power really showed in the bottom line. Great people, great value, great company to do business with!

Riverside Electric installed a Generac Generator on 1/31/25 at our home. The crew was knowledgeable, explained the entire process, made us feel like family, and did and excellent job. I cannot say enough good things about the service and communication. From the onset with sales, Richard, through the receptionist Terri, scheduler Missy, accounting Heath, and the install crew Jordan, Charlie, Brandon, and Tim, the entire process was easy and enjoyable. We have had some bad experiences in the past, but working with Riverside was a great experience and they did an excellent job. If you ever need an electrical contractor, call them. You will not regret it

We have been very happy with our Generac that was installed by Riverside Electric. We've had it for about 4 years and had 3 or 4 power outages that powered it up immediately. I've also been VERY pleased with the service plan. They provide annualized service and the technicians have all been very knowledgable, professional and thorough. They explain the service upon arrival and provide a full report after completion. I highly recommend the Generac product and Riverside Electric.

Recently purchased and had installed, a Generac home generator. Riverside Electric made it a pleasing experience. They gave me all the information I would need and answered all my questions and then led me through the process. It was flawless! Every employee from initial contact to final installation was professional and friendly. I feel confident in the fact they will be there if I need them in the future. Great job, Riverside Electric!!

Riverside did a great job with the entire process of installing my generator! Their crew were there on time and were very courteous and professional. I do not have any complaints about anything and I would highly recommend Riverside to anyone. Thank you for doing a great job Riverside team!!

We had Riverside install a Generax generator a few years ago and it has come in quite handy many times during power outages. They did a great job installing it and have done a great job in maintaining it. For example, today, Dalton, one of their technicians came out and did a thorough job cleaning it and installing new parts. Dalton was punctual, friendly and very professional. I highly recommend Riverside Electric!

Purchased and had a whole house generator installed; I was referred to Riverside through Generac’s main site as an inquiry, and they did absolutely fantastic job from the first call through the follow up on the extended 10 year warranty. They were accommodating with the install because of the weather in December, and the guys that installed it did an excellent job and we’re very personable. I would highly recommend them. Also, we have an HOA, and they helped out with the approval paperwork and process through them as well.

Had a generac 22kw installed 1/08/2026. Had Riverside install it. The 2 gentleman that did the install which were Layne and Nate were honestly a pleasure to talk with and very knowledgeable with their profession. I truly was impressed.
Very polite , had my type of humor . I stood around and observed. Had very delightful experience with them.
The generator was up and running within 3 hours of start time. Can't say that's for everyone because mine was right next to both connections to house. They tested it ran me thru the process helped with registration of said generator. Connected it to the wi fi. Suggested some services for the future services.
Honestly hooked me up so I dont mess it up. Gotta give Riverside the respect. And the whole process was done within 5 weeks from purchase to completion.

Needed a panel change, service upgrade from 100 to 200 amps and a rewire. Greg's team was direct, honest and courteous throughout the entire process. The value and peace of mind for the price is priceless!

I’ve had the pleasure of working with the owners at Mr. Electric of Cincinnati Central and they’re truly consummate professionals and a joy to work with. They genuinely care for their employees, clients, and community, training their team to deliver the same thoughtful service. You’ll often see them out giving back to organizations like People Working Cooperatively, Inc., joining community parades, and supporting other local causes. If you want a top-notch electrical team for your home or business, give them a call; you’ll be glad you did. :)

Scott Harvath was extremely professional and positive with a get it done attitude. He represented Mr Electric extremely well and cleaned up the job leaving better than he found it. I would highly recommend Mr Electric for ALL of your Electrical work.

I had a great experience with Isaiah and Colin. They both was very knowledgeable and walked me through my power issues problem and was able to fix it. The price is what you expect but you get good honest work. I would recommend

Isaiah Monghan made my entire experience so smooth! I would recommend him every time!