Home Services reviews in Cincinnati, Ohio

One of the most professional cleaning services and in the business. Prompt and thorough. Hit nooks and crannies I didn't even know were there!!! Would definitely recommend to all my friends.

Jason was very happy to answer any questions I had, upfront about his prices. Showed up on time and finished on time. I would definitely recommend his services to family and friends!

They were amazing, on time, and ready to work they were quick and they did a great job, very detail oriented, I highly recommend ProSparkle for all your cleaning needs !

Jason called me back promptly. He was polite and knowledgeable. He was not the right service for me but he could not have been more helpful. You should trust him and his service

I had my windows cleaned inside and out. Jermaine and Brandy did an excellent job and were very professional and timely I will definitely be a return customer!

Needed an apartment cleaned before turning in my keys and they did an amazing job! They were on time and finished earlier than expected. Will definitely use them again!

This is an amazing company. I cane across them by pure coincidence. It was the first company that popped up on my search that was highly rated. I only needed my kitchen area desperately cleaned and some spot cleaning for the living room.. Oh... My GOD.. Working with the little time that I needed, they managed to do an amazing job! My KITCHEN though. I want to thank you guys sooooo much 🤗🤗.. I will be using this company again

This was my first visit and they did great! So nice to have my house clean and in order. Already scheduled out for two weeks so I can keep it this way!

Jason and his team were very professional and kind! They did an amazing job in my apartment. Definitely will use them again!

They did an amazing job and they were super flexible when our move out plans changed. Very kind and professional throughout the entire process. Our place looks better than when we moved in.

This company is despicable. I requested a deep cleaning on my home. In which 2 hours was spent barely surface cleaning. I was then met with excuses and given attitude when explaining to the supervisor that this was completely unacceptable and that I did not feel like I should have to pay for 2 hours of service when barely anything was done. The supervisor proceeded to yell and raise his voice at me, very unprofessional. I will NEVER use their service again. And they should be ashamed to call themselves a cleaning company. If I could give negative stars I would.

Very professional. Rebecca was easy to work with. Punctual and great quality work. I will definitely be using them again for any of my investment or rental properties. Thanks for making it look like new again.

Wow my home smells so good! It was covered in dust and they cleaned it head to toe. My bathroom is so white and clean now too! They were very kind also and extremely flexible with my schedule. Highly recommend.

ProSparkle is wonderful!! They do an outstanding job cleaning our house. The employees are very friendly and are always asking if we have any special needs they can address. Their communication is also outstanding. I would highly recommend them to anyone!

Excellent work! Jason is so easy to work with. Jermaine and Ivana were professional and thorough. Will use again. Totally recommend!

I was generally satisfied with the cleaning. Two young men came to clean, they were punctual, polite and aimed to please. I have a 2400sq ft home and they were doing a deep clean. Only my main floor really needed a deep clean, as that is where call the activity is. I live alone and do general cleaning myself. They really did a basic clean and needed to be instructed in a few areas to “deep clean.” For example, when my first and second floor bathrooms were done, they had not moved any of the items on my counter and there was still grime (sticky old soap and accumulated dust) left UN cleaned. Of course, that was rectified. One of my floors was not really adequately cleaned.

They are good workers and I believe with a bit more training can go in a nail it the first go around.

I will use them again; but I learned you have to be very specific right now so that everyone is on the same page.

2 people showed up to provide the service. They did a decent job with the cleaning but were very bad with time allocation and they were left with an entire floor to clean with very minimal time. They rushed things up and did not clean well. Vacuuming was so imperfect. Our phone chargers were later found in the bathroom, clearly was used by them! They also used our body brush from the shower to scrub the floor , which we found out a week later. Would NOT recommend to others.

The cleaners were very nice, professional & friendly! I originally requested deep cleaning services for a move in, which included cleaning cabinets & baseboards.

The service that was performed seemed more of a general surface level housekeeping, which wasn’t bad, just not what I requested. The cleaners only took about an hour, probably because the cabinets weren’t cleaned. Therefore, I was still charged $140, which is the minimum, but I failed to receive the full “deep cleaning” service. Once the ladies were finished they left and didn’t say anything about being complete. So I came from my room after 5-10mins of not hearing them anymore, to find they had packed up & left.

I would book again for general housekeeping for sure. But I would look else where for a deep clean for move ins, or move outs.

Pro Sparkle came yesterday to clean our 40 plus 1960’s windows, including storms. They were awesome! On time, extremely capable, problem solvers and a great team effort. I’m so thankful for my clean sparkly windows! Highly recommend!!

The ProSparkle Crew completed a post new construction clean for us. The guys were personable, professional, asked great questions, and were detail oriented.

We thought we would have to resurface our enamel tub. They left it looking brand new.

The guys even tackled our tough to reach light fixtures, wiped out vents, and prepped our cabinets/appliances to show finish. 10/10 will use their services again.

Unfortunately we won’t be using this company again. The cleaners were so respectful and wonderful and they earned their tip - this review is not about them. I will start by saying from the start it did not feel very professional to only be dealt with via text. I was given a clean date and told I’d be contacted at a later date for a time. I had to reach out myself to get the time the before the clean. The business did not follow up with me. I specifically asked for a deep clean and while some surfaces were thorough, others were not. The business was aware there was 3800 sq ft but only allows 2 cleaners 3 hours to do the job and makes them set a timer. You then get charged additional for having to hold the cleaners up by pointing out stuff they missed. Even after we let them leave I found food crumbs on counters, dust on blinds and a few surfaces not even touched. I would expect tile floors to be scrubbed, then mopped, not just mopped. I would expect under furniture on hardwood floors to be swept and mopped. I received more of a standard clean than a deep clean. They are simply too rushed to complete everything in 3 hours. A good deep clean can take a full day for less than what I paid today. Some people have come to do one floor one day and another floor a different day. So this isn’t really a respectable business model they’ve got going on on. With a baby due in 3-4 weeks I was really counting on a thorough deep clean and this company was unable to deliver that.

Update: further disappointed a remedy was not offered even after several pictures of items not touched were sent. Pics were requested so the more I looked the more I found. Unacceptable for dog hair and dust to be on floors and surfaces. Unacceptable for items to only be dusted around, not under. Company was aware of sq footage and sent 2 only allowing them 3 1/2 hours for a deep clean when I alone can’t surface clean the house in 3 hours. Company did admit there was not enough time - but that is not the customer’s fault. House was/is not a dump or very dirty to begin with as I keep up on surface cleans - corners/baseboards/ under furniture is a different story. Was willing to be a repeat customer and pay top dollar for it.