Home Services reviews in Cincinnati, Ohio

When I tell you best service I have ever gotten! I was so impressed! I couldn't believe how fast they worked, how unbelievably nice they were, they didn't mind my kid trying to help!They communicate before they show up, before they start cleaning, during cleaning and after! What they got done in 3.5 hours I can't even believe! I feel like I'm In a new house. I will continue to use them and only use them. And they don't judge a single bit. They came in and told me they got it and didn't complain or make me feel bad in anyway. 💕💕

Olivia and Fred came to our house today for the first time to clean. My husband and I have been having housekeepers come to our house for about the past 3 years; due to different circumstances the last year or so has been pretty inconsistent. I never realized how important this part of maintaining my home and keeping it a lovable and livable space, has been. When Olivia and Fred came today I felt kind of embarrassed because there was clutter and they helped me feel at ease right away and started working, were very respectable and just did a fantastic job! My husband and I are going to move forward with ProSparkle cleaning services on an ongoing basis and I am excited to know that this is going to make a tremendous positive difference in my life and in the life of my family. Thank you so much ProSparkle! Also to note that Jason who has been managing and arranging all of these services with ProSparkle, has been fantastic both with communication and customer service. Thank you so much!

My partner & I recently used Pro sparkle for a deep clean of our apartment and had a very positive experience.

The business owner, Jason, is a class act and was very professional and helpful when it came to scheduling & paying for the service.

We did have a slight issue during the clean, but Jason was responsive, understanding, and quick to resolve.

Overall we would use them again & are happy to support a quality run company.

Jason and the ProSparkle team are thorough and professional. Their service is efficient and reliable. They even made my teenagers’ bathroom clean enough for use by regular humans. Thank you!

Pro sparkle is my go to for both my home and salon deep cleaning! Always 100% satisfied with the service they provide. I wouldn’t change them for anyone. I HIGHLY RECOMMEND!! My favorite employees are Olivia and Jill always going above and beyond. They are very kind and do such a great job every time. Pricing is fair which leaves room for me to show my appreciation with a nice personal tip because they truly deserve and earn it! Thank you Jason for running such a great and dependable company that offers the best of the best!

Jason power washed my house and did an excellent job. Very professional and reasonably priced. I would highly recommend ProSparkle for all your cleaning needs.

The ProSparkle Team came to my new home and cleaned everything top to bottom and did an excellent job! House was a previous smoker home and they went above and beyond to get this house clean! Only took 3-4 hours with 2 people! Definitely will recommend to friends and family! Thank you very much!

I hired ProSparkle Cleaning ( Jason Ware) to power wash my 1922 historical wood home in Lindenwald. He went above and beyond and did an amazing job! His price was very reasonable and I would recommend him for all your cleaning needs.

I hired ProSparkle Cleaning for a deep cleaning — but it was such a hassle.

The cleaners didn't finish the tasks, left early and then invoiced me full price anyway.

➡️ Home surveillance video shows the cleaners packed up and left at 2 hours. It also shows that one of the cleaners exited the home mid-clean and was absent for 15 minutes.

Then the company sent me an invoice for what equated to more than 2.6 hours of work. They defended it as a “minimum fee” — refusing to acknowledge the break or the early departure. It’s not the customer's responsibility if cleaners choose to leave early.

➡️ The cleaners also didn't finish providing the services that were advertised on their website as included with a Deep Clean (and were specifically confirmed on our walk-through).

As soon as I finished at work and had the opportunity to walk the house, I emailed the company to express my concern. The fridge was still covered in dust, dirty baseboards and cobwebs on the ceiling fan — but the manager defended it.

He said they don't make any promise to deliver on all of the services that are listed as "included."

It took me turning to the Better Business Bureau as a neutral party for ProSparkle to correct the invoice.

EDIT: The owner now claims he adjusted the inaccurate invoice before I opened a case with the BBB. That is incorrect. I have timestamped emails to prove it.

This is exactly why I declined his phone call and told him I preferred email. I wanted a written record.

It's unfortunate Jason was unwilling to simply accept responsibility for his staff and offer a fair resolution privately.

Review the yelp reviews prior to hiring. We hired the company to do a move out clean from top to bottom and ask for the inside of the windows to be done. I did this b/c our normal move out cleaner was on vacation and she told us we needed to ask for the inside of windows to be done on the call to book.

The cleaners refused to do my home as they didnt want to do windows or wipe down the walls and baseboards for a move out clean.

The pictures are of the property that we needed cleaning done to and that the company stated that they could not clean in one day and it was too over whelming and I was told that there were things blocking the cleaners from working.

The laundry room had a water from the washer that leaked upon moving, but did not ask the cleaners to enter or clean that room.

Had the supervisor on speaker phone with the cleaners present and the cleaner said we never said any of that and this has happened before.

Just thoughts prior to hiring this company.

*****After posting the review I did get an apology from the company as one of the cleaners did not want to do the job. Also Need a Maid came out same day and did an awesome job and said what I was asking was standard move out service and charged a flat fee.

Nice, easy and affordable! No mess, no water and a wonderfull fragrance. Cleaned stains I didn't think could come out.

Rob did an excellent job! We are very satisfied with the outcome of our carpet & would highly recommend Dry Max. Rob very professional , on time and took the time to do a quality job! I will definitely use Dry Max in the future.

The Dry Max carpet cleaning is an effective method at a good price. Owner Rob Klein arrived as scheduled and took the time to do a very thorough job. My carpet is clean and it was dry! No need to deal with (ugh) damp carpet!

I've had a few different cleaning services over the years here in Hyde Park and honestly none of them ever tackled the hard stuff. I had calcium and lime buildup on my shower tiles and glass that I'd given up on — tried every product at the store and nothing worked.

Flying Pig Cleaning did a bathroom deep clean and I genuinely couldn't believe the result. The shower tiles, the glass door, the fixtures — all of it descaled and scrubbed out. They got into the grout, cleaned around the base of the toilet, mopped the floors. Everything was spotless.

Professional, thorough, and they actually showed up on time. First time I've ever booked a second appointment before the cleaner even left. If you're in Cincinnati and want a cleaning company that actually does the detail work, Flying Pig is it.

Their communication from start to finish was so easy, everything was flawless from their website communication into their text updates the morning of the service. Give these folks a look, can't recommend enough.

Great communication, thorough clean! Highly recommend!

Mint Cleaning did an excellent job on my property. Had excellent communication and were thorough on the entire scope of work. Highly recommend.

I had my home cleaned a few weeks ago and Mint did a great job from start to finish! I had never had a company come in and clean, so I was a bit hesitant. They soon put me at ease after taking to the owner about the process. They were in and out quickly and did everything we talked about! The house was treated with respect and nothing was out of place when they finished. Highly recommend!

Easy to book and Nita did a great job! Excellent communication and my house is so clean. Thank you, Mint!

Nita did a fantastic job with Mint. We scheduled on a Tuesday night for a Thursday morning cleaning and Nita was assigned to us on Wednesday. We live in about 850 square feet and she spent 3 hours cleaning. The cleaning was very thorough, and we really liked the options on mint. You can add extra elements to your service outside the scope of a normal clean so you know exactly what you’re paying for, and you don’t feel like the cleaner missed a silent expectation you had. Mint will clean exactly what you want according to the options you select.

I use them for my professional healthcare facility, they’re so good their normal clean is a deep clean. 10/10.

I have been extremely pleased with the Service. They are reliable and the two women, who have cleaned for me have been detailed oriented.