House Cleaning reviews in Cincinnati, Ohio

Very disappointing experience. EcoPure was recommended to measure mold and provide a report based on mold tests for a specific room that had flooded, causing issues in a condo. The final report arrived 5 days after promised deadline and only after a phone call asking for the report. Additionally, the report discussed minor details like window caulking, cat water spilled on carpet and furnace intake with NO mention or testing of the flooded room, for which EcoPure was hired. I received the bill, before I received my report.

Very efficient. I have 2 dogs with lots of hair and was extremely satisfied with the results. I would highly recommend to everyone. I appreciate Rodney Blackburn's expertise in explaining the process for optimal results.
Great job!

Julie Mueller
Mason, OH

My maid service does a terrific job. Gracie cleans monthly for us. She is very efficient and has a great personality. We also have had a deep spring cleaning with My Maid and they are awesome. I'd recommend their services completely.

I can not say enough good things about this service. I recently hired them to clean my mother's house as she is 96 and can not do it herself. After scheduling and agreeing to what I believe was a very fair price, they showed up on time and began to work right away. As they were cleaning I went to the pharmacy to pick up my mother's prescriptions and when I returned it was like a brand new house. Of course I was skeptical, this being my first time hiring a cleaning service, so I began to go over their work. After I thorough examination of the house I quickly realized how unfounded my skepticism had been. I grew up in this very house and had never seen it as clean as I had after they were done. Everything in the house had been cleaned even the ceiling fan blades and the tricky contours of the moldings were spotless. I will not hesitate to call them again.

My Maid Service is wonderful! The staff are extremely friendly and thorough. Not to mention, the owner, Julie Hall, is outstandingly considerate towards your needs. She followed up with me just to make sure I was happy with the service. There wasn’t an ounce of dirt after My Maid Service made it through. I am confident in saying that they are the best around!

So thankful for this service offered by My Maid Service for those of us who just can't do it all on our own. The young lady, Saranda Case, who came to our home was so helpful. She started by asking us what we would like to have done and she did all of those. Such a wonderful service. Thank you so much.

My cleaner was awesome!! I learned things again on how to properly clean my house. She was very thorough! Lori did not miss a beat! I highly recommend anyone looking for maid service use my maid service of Cincinnati. My bathroom is shining like new money! Lol. Thank you all very much!

This was my first time using a cleaning service, and I wasn’t sure what to expect. From getting a quote and signing up to the day of the first clean, they made everything easy. Friendly staff, and the house looks so much better! Shannon and Amber did a great job.

Both Roxan and Megan were excellent. They took time in every room to make sure that no detail was missed. They communicated well throughout the whole cleaning process, and checked to see if I was satisfied at the end. My house looks amazing now!

This company withholds the the tips the cleaners receive until the customer places a five star review. Before she left, our cleaner handed us a card saying this.

Never use this company. They attempted to charge an extra $200 overtime when

1: it was not authorized.

and

2: They sent a SINGLE maid for a DEEP CLEAN. Of course, you'll need "overtime" if you send half the recommended number of people to deep clean a house.

I then had to fight them to give me my $200 back, and they said I was "unappreciative" of their work (they missed plenty in their time at my house, including an entire corner of the room I had to clean once they left).

When I told her to produce a single bit of evidence that we authorized the overtime, she obviously couldn't and threw a fit, calling me every name in the book.

I got my money back, though.

I repeat, never use this company.

Edit: after receiving a reply from this company, I double checked my records and can confirm this is the company that I worked with. The name, phone numbers and the address lined up. Do not let them lie and say they do not know who I am.

We were very pleased with the work Shannon did for us. She went the extra mile to clean shower glass doors in bathroom as we have some hard water. She cleaned like I would have done myself! She gets 5 stars!

My maid did an excellent and thorough job! Brittany and Amanda were so professional and polite. All rooms were cleaned perfectly and they even brought in some packages that were delivered while they were here! Highly recommend them.

Excellent work done by Amber and Bryn who came to clean my home. They took care of detailing wood , tile floors and kitchen, master bath and 2 powder rooms with patience and care. Bryn was very quick and knew her craft that she did it with ease and efficiency. Thank you Amber, for paying attention to my floors 👍

Everything was great! they came on time which I really appreciate. Rates were great. 100% worth it definitely will be using services again!

Wonderful service. They always arrive on time and with a pleasant greeting and good attitude. The quality of cleaning is great! The maid always friendly and show great concern for her clients. I totally recommend My Maid Service Of Cincinnati.

Julie Hall is one great owner! She really came through in a pinch and was able to send Lori over to my house at the last minute due to extended family coming in the next day! Lori did an awesome job and I can attest to it because I used my own finger on every baseboard, chair, rail, ceiling fan, picture frame, etc.! Thank you, Lori and My Maid Service of Cincinnati!

My Maid Service provides excellent service. The team always does a great job with everything, from communication to the cleanliness of my house, thanks to Willow for her service. I would recommend them to anyone.

Really wonderful experience. Shannon did a great job - walked me through what she did at the end and left the place spotless. Appreciate that they do a quality check as well to ensure consistency among cleaners/cleanings. We were also home the entire time so appreciated the flexibility!

Olivia and Beatriv was an amazing team! As always Ruby tried her best to assist with the cleaning process! I am so thankful Olivia tolerates Ruby! She is definitely a handful’

Darian cleaned my mother’s house last week and WOW! 🤩 she’s very thorough, precise, and her personality, she’s amazing! Thank you for the great service!

We just had our first cleaning done today and it could not have gone better! The team confirmed the appointment leading up to the date, let me know when they were on the way, and were so friendly upon arrival. Amber and Shannon did an amazing job and worked so hard and efficiently - it was a pleasure to have them here in our home. We are looking forward to having a long-term relationship with My Maid Service!