House Cleaning reviews in Cincinnati, Ohio

4.6 based on 1860 reviews Back to the listing
    5

    Jozlynn and Shay were an awesome team! They went above and beyond. Even the dog’s bed was made and the kids’ play kitchen was organized and cleaned (I wish I had a before picture, it was a disaster). My girls were so excited when they saw their beds made with their stuffed animals all lined up.

    5

    Get the job done for a fair price!

    5

    Donnie you are the man if it wasn't for you this place probably wouldn't exist

    5

    Shawna and Jonna, the dynamic duo !

    5

    We can always trust with Before and After come to help out! Cindy always puts a smile on our faces!

    5

    We are very happy with their service. The girls are always so kind as well!

    5

    Excellent job. Very thorough cleaning. Our family appreciates their diligence and commitment to a job well done.

    5

    They always do a great job and are super quick to respond to any questions or need to reschedule.

    1

    Prompt and courteous communication, however, lousy cleaning. Upon arrival to the site, doubled the price. Refused to clean several areas and left before agreed-upon time.

    5

    Lauren is absolutely the best. I love when she comes and cleans the office it always looks great!!!!!

    5

    We have to give a shout out to Kayla & Chelsea E. that showed up this morning to clean an apartment for us! Thank you and great job girls!

    5

    Luisa and Stacy did a great job I'm very satisfied with their work.

    5

    They do such an amazing job. So friendly and professional. Best cleaning service we have had.

    5

    Jamie and her team did a great job. Professional, attention to detail and provides a very affordable rate!

    5

    Shawna and Kayla are always on time and are sure to do a good job! They always ask if there is anything else I need and welcome my comments and concerns!!!

    5

    Gina and ChelseaE did a great job, and were great to work with, very pleasant — we were very pleased, and would definitely use them again!!

    5

    Cindy and Haley do a great job for us. Courteous and very thorough. House looks great and we look forward to seeing them every couple of weeks.

    5

    Good company. They're flexible with pricing and they've worked hard to accommodate my scheduling needs, which haven't exactly been consistent since we're moving and we travel a lot. Tell them the details you want and they'll work with you. They told us that if they miss a spot, tell them and they'll remember to get it from then-on. That has been true.

    5

    Every week at Brandychase Apartments, we use Before & After Maid Service to clean our office. Today, Keri and Kaylan came in and did a fantastic job!!! We are so grateful for this wonderful company!

    1

    Called this company in order to get a quote for a deep cleaning service for my home. At the time of meeting the owner, (to let her know my needs), we walked through the house and I specifically told her what I wanted. On the day of service, in the afternoon, I got the request for payment. So in the evening, when I came back home from work, I walked around the house and noticed that the cleaning crew missed a lot of stuff. I quickly texted the owner and sent her a few pictures of some areas/things that were not touched by the cleaning team. She texted back that she would talk to the girls to let them know and get it fixed, I texted right back suggesting a date, but she didn't replied back. I then waited for a reply but all I got back was another payment request early the next morning, without any indication that they would schedule a follow up visit. So, I got charged for a job not completely done.
    I am very dissapointed that this business didn't care about my needs and expectations and about leaving a good first impression! Needless to say, I paid the bill and will move on to another company. What a sad first experience. Lacks customer service.

    5

    Abby & Tabatha are amazing! They do a thorough job and are friendly and professional. Would highly recommend this service to anyone looking for regular house cleaning. Thanks, ladies!