Reviews of local pros in Cincinnati, Ohio

4.6 based on 14734 reviews Back to the listing
    5

    Our furnace stopped working on Friday afternoon.....right before the big snowstorm and freezing temperatures. It was an older unit, and knew it needed to be replaced. Bruce was able to brainstorm some ideas to keep us warm over the weekend. He provided a quote on Saturday, and Dave/Jordan were here first thing Monday morning to do the installation. This was after the massive snowstorm, and we were shocked they made it out. They were very professional and informative during the install process. Can't say enough good things about the Air Plus team and their quick response in such a critical time. We highly recommend them!

    5

    Air Plus offered affordable options for new AC/Furnace appliances. When it came to installation, they (Aaron & Dave) were professional, friendly, honest, and got right to work. Loved our experience!

    5

    My 35+ year old HVAC system has struggled for years keeping our home comfortable during the peak summer and winter seasons. It was time to look into replacement of the entire system. Air Plus is beyond deserving of a 5 star rating. From the beginning consultation with Bruce to the point of installation by Lee, Dave and Conner, I have nothing but praise for this company. Bruce was straight to the point, very knowledgeable and didn't sell me up on anything my home didn't need. The installers were on time, courteous, anddiligent in their craftsmanship. No regrets in choosing Air Plus and would recommend them without hesitation.

    5

    I have almost never felt so important as a customer as Air Plus made me feel. On the very first day after the storm they came to my home to assist me with my non functioning furnace. Within an hour they had it up and running. What a blessing a friend referred me to this amazing company.

    5

    Air Plus installed HVAC at my 82-yo mom's house a year-and-a-half ago. When her thermostat was set for 72 and the house temperature was 65, I called for service. The phone service was outstanding (Charity & someone else), and scheduled a same-day service call. Their technician Mike resolved the issue and proactively informed us how to keep the issue from recurring. I told Mike that I was grateful to have a company like Air Plus to help take care of Mom's house, and he said he was grateful to work for Air Plus. Amazing response, amazing service.

    5

    Today was a wonderful day working with Air Plus Heating and Cooling (and now plumbing!). This worked out well as both the heating expert and the plumbing expert were able to come out at the same time for service, meaning I didn't have to schedule two separate visits! First, I'll speak of Kevin, a true expert and pleasure to work with! He went right to work on a heating system that hadn't been serviced in a few years. He cleaned it up, added the new air filter, thoroughly tested the system and addressed our every concern, and for a price I almost thought was too low. Such a professional! Jon was our plumber and had the huge task of replacing our very antiquated kitchen faucet and garbage disposal. He even offered to reverse the side of the sink that the garbage disposal worked on, which makes more sense to me. It all works and looks great! He further made recommendations for our broken dishwasher, outdated water heater, and toilets. The expertise was greatly appreciated! This company is a local Reading company offering both heating and air, and now plumbing. I highly recommend them!!!🙂

    5

    Dave and Tristan did a fantastic job installing our new furnace! They arrived exactly on time and worked the whole day through. Their craftsmanship looked great, they explained all the features of the new unit very well and can tell they take pride in their work. Rob is great to work with! Gave us a really fair price after coming out personally to evaluate our old unit. We truly appreciate his commitment to outstanding customer service!

    5

    When our furnace went out, like anyone else, we wanted fast service—but also transparency and fair pricing. I had received several recommendations for Air-Plus, and we also use them at my workplace, so I gave them a call. They exceeded my expectations.

    While I can’t promise inexpensive service, I can say they were absolutely fair and did not try to take advantage of the situation. Their pricing was more than reasonable.

    They came out quickly and were willing to attempt repairs, but they were honest that the fixes would be costly and that investing in a new furnace might be the better long-term option. When the salesperson came out, he also noticed that our water heater was going bad (which it was) and included replacement of that in the quote as well. Financing was easy, and the installation was scheduled for the very next day.

    Dave, Connor, and Jon installed our new furnace and hot water heater. They were friendly, professional, and left the space cleaner than they found it. I would 100% call Air-Plus again for any HVAC needs.

    5

    Connor and Aaron installed my replacement ac unit. Let's just say these guys were awesome I could trust them in and around my home feeling safe to just let them walk right in and out. They were very nice and introduced themselves very well. The job was very professionally done and in good time. My air feels great! Even the upstairs gets cold now when we needed window unite before hand. 100% recommended. If I ever have any more trouble I will be requesting Connor and Aaron because of how professional they did on this job. I really have no room for any complaints.

    5

    Jon and Sam replaced my water heater. They were very timely and kind. They even let my 3 year old watch and help with his play tools. Very good service, very fair price. I am impressed with their capabilities. They give the feeling of a local small business but have capabilities and service offerings that exceed the large commercial companies.

    5

    Air-Plus has to be one of the best HVAC companies in the Cincinnati area! They installed 2 new AC units along with ductwork in my 120 year old house in 2016. When my 50 year old boiler finally died last month, they responded so quickly and replaced it with a new high efficiency boiler. I love their fantastic customer service and their rates are always the most competitive. I recommend Rob and his team for any type of HVAC work!

    5

    This is the second time I have used this company and I have also used them for my business location as well. Jon came out to help me with more of an urgent matter and we were up and running immediately. He actually helped me with another quick issue while he was there and I was incredibly grateful. As a business owner, customer service should always be at the forefront of your products and services and I would never highly recommend a company if I didn’t believe they possessed all of those assets. I will certainly continue to use and promote Air-Plus.

    5

    Alan and Jon were such an incredible team and those guys are truly like artists with their work!! They were incredibly communicative, positive and simply love what they do...and that speaks volumes to me, especially as a business owner. I've been using and referring this company for almost a year now...and I've worked with around 13 other HVAC/Plumbing companies in prior years with different projects...It's nice knowing I can move forward and have a home with Air Plus. Truly a genuinely happy customer here!

    5

    Recieved our equipment in a timely manner and in good condition.

    5

    Good Customer Service, Attention to detail. Literally counting things out to make sure I have what I need and I have the right amount.

    5

    The Cincinnati location on Carr street is Great customer service and all around good group of guys

    5

    Wonderful very helpful

    5

    Always helpful and friendly here

    4

    The service is great. The prices not so great.

    5

    Very helpful and great service. Will use again in the future.

    5

    They had my specialty water filters on site and in stock.