Reviews of local pros in Cincinnati, Ohio

Darien was very efficient and did a great job. He also was extremely careful with being sure to put on his shoe covers each time he had to come back into the house. Very courteous young man👍

The technician that arrived was on time. I do not remember him introducing himself to us. He walked over to our thermostat and did something. He then completed his tasks of maintaining the furnace and then left. Later that evening, we noticed our house was getting colder. The technician failed to go back and turn our heat back on. He apparently turned the heat off when he arrived. I called the office and the woman who answered the phone seemed unconcerned when I called to ask her to mention to the technician to be more mindful about turning heat back on after turning it off. She didn’t ask any questions or look up who the technician was.

Received a follow-up call. The issue is being addressed. This company really cares. Highly recommend.

Chose Zimmer to replace the two HVAC systems for our home. In the bidding process I found them to be knowledgeable, informative and very competitive price wise. Very helpful in picking the right systems based on our priorities. In our case overall comfort was most important so we went with Carrier Infinity units.
Install took 3 days and was very pleased with the results. Adam and Demetrius were conscientious and clearly focused on the quality of their work. They even took the time to redo/reroute remaining items from the original systems to not only ensure performance but a professional looking job as well.

With respect to the Carrier Infinity systems themselves there is a noticeable difference in the temp uniformity and overall comfort level compared to the more entry level, 19 year old, Carrier systems they replaced.

Darian was on time, thorough, and courteous. He installed the furnace filter and humidifier pad we had on hand and thoroughly checked the entire system. No surprises and no hard sell for parts and services we did not need. It is refreshing to deal with people who are honest!

We have had a mystery problem with our furnace for the last 3 months and Zimmer never gave up! Thank goodness for the master detective Todd G. Who finally solved the problem and now we have heat. Highly recommend these very courteous and dedicated professionals.

Zimmer put in a new furnace for us last year which included maintenance checks in fall and spring. The technicians that check the furnace are courteous and professional. They are happy to answer questions about the system and perform a thorough check each time. We are very pleased with their service.

The technicians were very personable, thorough, and efficient. Scheduling was easy and timely. Sam the customer service representative, quoted and patiently explained all the services we requested. After installation was installed, the unit function and comfort level was amazing! We had questions regarding the Smart Home App and Silas came over two hours later to assist with the set up. We are thrilled and well satisfied with all the services Zimmer provided. They even scheduled to come back to follow up with the work done.

Another great experience with Zimmer Heating and Cooling. From the call to remind me of my appointment to the day of call ahead from tech to the work done…always pleasant and friendly and professional. So glad I decided 2 years ago to go with them when I replaced the 20+ year old HVAC system!

I'm glad we shopped around.
We found a salesman we liked, and a solution that made sense in terms of money and comfort. We saved $2,500 on our new hvac system!
Installers were knowledgeable, and quick.

Very responsive and pleasant. The two techs, led by Matthew did a great job. I will use Zimmer for my ongoing servicing of my boiler. I would recommend them highly.

Zimmer installed a new air handler in our attic. They were very easy to do business with. The install went smoothly and work was well done. Zimmer comes for semi-annual maintenance and they get the work done quickly and in a friendly manner. I definitely recommend Zimmer.

Zimmer Heating & Cooling = LIFESAVERS!!
My 26 yr old furnace finally gave out - on the coldest day of the year! Todd came out after hours and declared it DEAD. RIP!! Sam came out next morning,set me up with new, better Furnace and AC. They were almost ready to install that same day, but with the 3 heaters they provided to keep us warm overnight, the installation was scheduled for today. All is complete now - house is toasty and all are happy and comfortable 👍❤️. Great job guys!

This company I believe has longevity because of their high-quality work professionalism, Great pricing and honesty. They did a simple repair on my aging AC system over the summer, And just recently installed a brand, new furnace and AC system… I am thrilled with the new furnace, It’s energy, efficient and I can set my thermostat a little lower than with my old system and still feel very warm and cozy. As an older woman living by myself, I appreciate that they didn’t try to take advantage of me as contractors often do… They have me as a customer for the rest of my life!

The Zimmer team has always done exceptional work for us. We have had them replace three HVAC units, had them completely redo some ductwork so we could finish a basement, and have always used them for our HVAC system maintenance. We have never had any issues at all, and the work has always been done in a tidy, efficient, and effective manner. As long as they’re in business, we will not use anyone else. They’re one of the best contractors in any discipline that we have ever had the pleasure of working with, and they get bonus points for being locally owned and operated!

Great experience in every aspect from first contact to installation of new HVAC system to follow up, seamless and perfect, thank you Dan Puthoff. We were replacing a 32 year old Carrier unit so saw the value in going with them again, Dan was super helpful and the installation crew was top notch. Dan pointed out some items no other competitor brought up or even thought of and at that moment I looked at my wife and said " let me get our checkbook". If you are looking for a great product and great service you found the right company.

Our furnace stopped working right as the weather was about to turn really cold. The first company we called told us we needed a brand-new system at a very high cost and was fairly pushy about making a quick sale, which didn’t sit well with us.

We decided to get a second opinion from Zimmer, and that turned out to be the best decision we could have made. They were honest and upfront, agreeing that a new system was needed, but they offered a much more affordable and reasonable option without any pressure.

They scheduled the installation for their first available opening, about 36 hours later, and in the meantime they even provided space heaters to help keep our home warm. The installers were professional, courteous, efficient, and very respectful of our home throughout the entire process.

Because of the professionalism, honesty, and overall quality of service, we’ll be using Zimmer for all of our HVAC needs going forward. I highly recommend them, especially if you value transparency, fair pricing, and excellent customer service.

Zimmer was great to work with. We met Sam (Salesman) at the home show and went from there. Going through the whole process was easy, from initial visit at home to installation. Everyone was very professional.

Dan and his team were knowledgeable and provided a fair quote that included several items other large companies wanted to charge over $1,000 extra for. It’s refreshing to work with one of the few truly local HVAC teams still around.

They were able to quote and complete the furnace installation within three business days for an urgent issue, which we really appreciated. Highly recommend!

I hired Zimmer to install a new Mitsubishi mini split system. It was an unusual install with one wall mounted head and one ducted head. I got three estimates and theirs was on par with the others but a bit more competitive in terms of the labor warranty. I was happy about that, given they are also a Mitsubishi diamond elite dealer. I’ve only had the system in place for a couple of weeks now, but it is working great. And the company has been a real pleasure to deal with. In particular, Dan has been an excellent advisor and salesperson to correspond with. He thought carefully about what was actually needed in my spaces and proposed something less involved but potentially more effective than another dealer. And so far I am convinced he was correct. The work was done very professionally and as promised. I recommend this company very highly.

It was a great experience dealing with Sam from Zimmer. I had three companies provide quotes, and it was only with Sam that I didn't feel any "upsell" pressure. I felt he genuinely wanted to provide what would best fit our needs. While not the lowest quote, it certainly wasn't close to the highest. Their installation team was courteous, professional and the installation was seamless. I will absolutely look to them first for any future AC needs.

We spoke to Sam at the Home and Garden show and were immediately impressed with Zimmer for our HVAC needs. Sam was very low pressure and laid out the options for us. Installation of our new Infinity system was performed on March 2nd/3rd and we were very pleased with our technicians, Mose, Ziggy and Sparkman. They did excellent work, were respectful of our house and clean-up was great. Zimmer gets our vote for Heating and Cooling needs!