Home Services reviews in Columbus, Ohio

Such a nice place to explore and pick up fresh herbs. I’d love to come back again!!

Is Straders going out of business? The selection was sparse, it looked like they were not watered (wilted), and the plants were are all jumbled together.
I asked about using a coupon for $5 off $35 purchase. Nowhere on coupon was it printed Plants Only. The woman at other register said, Plants Only. I said, it is Not Printed on coupon, just $5 off $35 purchase. I have no idea if the middle-aged woman was just crabby that day or if she is always like that. I think Oakland has better Plants & Customer Service. Or if I go back I will make sure I am far away from crabby lady.

Kindness is hit or miss at registers but those on the floor are very helpful.
Very wide variety of plants. Plants look good and well cared for. Prices are good. Garden decor and equipment is plentiful and they do have some really neat decor!

The selection is nice but I felt like the service person at the register thought I had the plague. My friendly chit chat went completely ignored. Its not the first time. Are these people sniffing the fertilizer?

Had a few good looking plants but man was everything expensive...the same palms they had on sale for 79.99 were 19.99 at Lowe's...most of the fruit trees had been dead for so long and yet were still full price

The staff was really friendly and helpful!

Large selection of indoor and outdoor plants. Also a great place for gardening supplies and pots/planters.

They have a great selection and a wide variety of gardening supplies. However, they sell several very invasive species and don't mark them as such. Bamboo, fine it'll take over your own yard. But loosetrife goes to seed and covers entire riverbanks! They know it is a terrible invasive but said they "keep it in stock because people request it". Why deal in unethical plant sales? How many unsuspecting people have bought it for the pretty flowers? So just be careful with what you buy from them. They do have a lot of nice ornamental varieties of native plants which won't overtake your yard/stream.

Great for plants.

Avoid the mowers like the plague. We bought a Toro here last year in late June. By September it wouldn't start consistently. By November, when I wanted to use it to mulch the last leaves, it wouldn't start at all. WhenI tried to get it scheduled for service, the mower shop guy on the phone cut me off and said "Did you drain the gas last fall?" before I could explain. I said no, and was then informed that it wasn't covered by warranty. When I replied that I didn't care about warranty, I wanted it serviced, he said it would be several months.

I struggle to understand why. It's not as though they're spending time on customer service. They could at least apply some toward actually fixing mowers.

Super cute little garden center and place to pick up a Christmas tree. Very nice selection and indoors! Lots of great accessories and decor inside the store too. Would highly recommend for all your tree needs!

Great place! Very wide selection, helpful staff, and they even have lovely restrooms!

This place is very good for their selection and their prices. There are some nicer nurseries in Central Ohio, but they are FAR MORE EXPENSIVE !!!

Great place to find houseplants. I’ve had hit or miss luck with how healthy my plants stay. They don’t always have the non-plant items I’m looking for, but their plant selection is pretty awesome!

I buy my houseplants and garden flowers from here. They have variety of options and beautiful plants.

Went in yesterday with my daughter (11), just an awful experience. They have a nice selection of house plants, vegetables, and tree’s. Aesthetically it looks like what you’d expect a nice nursery to look like. The problem, just look at the common thread of every bad review, customer service. I wish I would have looked at the reviews before going, I at least maybe would have been prepared. 3 associates in the garden section repeatedly walked past us. Never acknowledging our presence let alone asking if they could help. When I did ask for help, asking about “Posy Power”, a dirt mixture they promote on every vegetable sign. The older associate looked at me like I had 4 heads. Briefly stated, you order it at the front counter. No explanation of what it does, what is in it, how to use it…I’m sorry, I can’t be the only person who has never heard of “Posy Power”!!!
We finally decide to checkout, spending 200 dollars getting some essentials for my daughter’s vegetable garden. At checkout I ask about Top Soil and Compost for some leveling I want to do for my yard. I get a finger point to the wall, that’s it, no words- where I guess soil and compost prices were listed. I mean about as rude and non helpful as I’ve experienced in a store in 45 years of buying products. Your two older female workers are as rude as it gets. I could go on, but just the most miserable and least helpful staff I have come across in a very long time. As we were driving the car to go to the back to pick up the “Posy Power” my 11 year old daughter says “Dad I think we should stick to our regular place”. She is talking about Oakland Nursery because we live closer. Point being, she could pick up on it…do better, do much better.

I live in Southeast Ohio and was visiting my daughter when we stopped in this spring. I purchased the most beautiful Heliotope and they are huge now and were such healthy plants! ❤️ I will be back soon! ~Pam Alexander

Great experience with Strader’s Garden Center at Riverside. Staff Sandy was so helpful. She waited patiently for my son to pick up his plants

Referred to as the "flagship" of Strader's, this location has a very diverse and unique selection ranging from perennials to indoor and Weber grill accessories. It's tied with the E Broad St location as my favorite place to shop. If you haven't been here before, I definitely recommend stopping in!

Had a fun little trip to start our (her) herb garden this summer. Couldn't track down the citronella geraniums (helps keep the bugs away from our patio), but someone working there knew right where to find them! Beautiful place with beautiful staff ❤

Very disappointed in this location after spending thousands and thousands of dollars there over the last few years. I brought this flower home Saturday the next morning it looked like this. Called and no one called me back. Stopped in & spent another $300 today on additional flowers & the general manager would not even come out & talk to me. In fact the woman that helped me was pretty much like "sorry about your luck you should have brought the flower in" However, I was planting this and many other flowers & just decided to plant something else there instead & threw it away. I took a photo in & showed them along with the receipt. The very receipt that showed that I spent hundreds of dollars on that day as well. These New Guinea impatience cost me only $20. I'm not upset about the money, I'm upset about the lack of common sense applied by the employees at this location regarding this transaction. Very bad optics I must say. I brought in a receipt that indicated I spent hundreds of dollars last Saturday, today I spent hundreds of more dollars. The general manager would not even speak to me about a flower that perhaps cost them $3 but stands to cost them thousands in future revenue.. I will definitely be going to Oakland Nursery & Hoover Gardens from now on for personal & business purposes. This is the first review I have ever completed. I am so irritated that I had to do this and make a whole "thing out of it". I own a small business &, I would imagine that Straders was a small business at some point as well.

They have a great selection of indoor and outdoor plants, but their customer service leaves a lot to be desired, and their prices can be very steep.

I went in today and there were a lot of employees working, setting up the store for spring time. Not one ever greeted or asked if I needed help. When checking out, the cashier would’ve said nothing if she could. There is very little appreciation for their customer base, which now a days can really set a business apart from others.

Their plants are top notch and look great, however, nearly every indoor plant is double the price of what I can buy somewhere else. The only reason I purchase indoor plants from here is due to their selection. They have many things that I cannot find somewhere else.

The experience I had today may have ended my days shopping at this nursery. There are others, like Oakland nursery nearby, that have a similar selection, and better customer service. They leave a lot to be desired and can improve a customer’s experience very easily if they wanted.