House Cleaning reviews in Columbus, Ohio

Brittany has once again provided excellent professional cleaning services. We are very pleased to have selected Merry Maids for our house cleaning needs.

My staff person was perfect. Friendly and responsive , but not too chatty. She completely understood her directives from the office and mines. She was diligent and performed the tasks in the specified time allotment. I will definitely ask for her again. I very much appreciate her hard work!

Ingrid is assigned to us, and she is wonderful! And a shout out to Jill, the owner, who bent over backwards to send Ingrid our way and make things right when the initial experience with another team was less than satisfactory.

I believe they are experiencing the staffing shortage. The last cleaning had only one person for my large home and she spent less than 3 hours. Previously I have had 2 people and they spent roughly 3 hours. The cleaning I received reflected that, unfortunately it also included a notice that my rate would be increasing. I am disappointed and considering moving my business. I haven’t spoken to the company and will, but my service and experience has been going down.

Bianca does a fantastic job of making things beautiful and clean. She has a great attitude and deserves great tips!

Very dependable and careful service. We have been extremely happy with all aspects of the service. Management has always been very responsive to any of our requests and questions. They were also very good about explaining the service before we contracted and committed. I would recommend Merry Maids without hesitation.

Great service, timely communication, excellent value. Our house is always cleanest on the days that Vicky was in, making it so much easier to (mostly) keep up between visits. Money well spent.

Nicole was my cleaner this week. She did a wonderful job. She was very thorough and efficient. I hope to have her next time in December. Very pleased.

I appreciate having the same person and same time scheduled.
Taryn does an excellent job and my house always smells and looks wonderful when she is finished. Thank you Merry Maids.

Planning and coordinating the necessary services was very easy. Online, by phone or text. The team member showed up promptly and confirmed the serviced she would be providing. She was efficient and completed the entire cleaning within the time frame specified. We would definitely use Merry Maids again.

I was not impressed. I paid $480 plus $40 in tips for a deep cleaning plus window cleaning, and they didn’t clean the wood floors under the beds (easy to access - I clean them myself all the time), and they left a lot of dust and dog hair in corners and seemed to miss cleaning my glass coffee table all together. They never introduced themselves and were not really friendly. They did do a good job on the windows and blinds, but for that much money I expected a lot more.

Always on time, never missed a day, very responsive to communications. There were some spots of dog hair that were not cleaned off the kitchen floor, still under the table. Makes me wonder if the floor was cleaned under there. House always smells nice when I come home.

Tasia did an impeccable job, my home looks and smells amazing! We will definitely be in touch for future servicing.

cleaners are polite/quiet if you have a newborn. and overall is cost effective moving forward for the service we requested.

only downside was that the first clean was a deep clean for 395, over twice the cost of our regular cleanings afterwards(it may be my memory, but i dont recall them saying the first would be a deep clean, or that it would be over twice the cost). i do hope the lady at least got 90% of that what we paid, and not the company itself, she deserves it.

Brittany has been cleaning our home for more than a year now. She is a very responsible young lady. She is always on time and very thorough. I can’t say enough good things about her. SHE IS THE BEST!!!

Hired them for a "move out clean" and they did an excellent job. They were able to get me on the schedule very quickly and left the house even cleaner than I expected, especially for the price. Will definitely use again.

I hired Merry Maids to clean my apartment after I moved out. They did a great job at a reasonable price.

Ashlee always does an excellent job. She is thorough and efficient. Our house sparkles when she leaves.

Ashlee is consistent, on time, thorough and is someone we trust in our home. She is efficient and works hard to get the job done!

This has been a great company for us. From our original sign-up to every contact in between. They go the extra mile to accommodate requests and are pleasant and professional. The cleaning team we have is terrific and I highly recommend this company. I've used two other large companies but this one is the best in customer service and excellent cleaning performance.

We had moved out of a 4 bedroom house hat was very “lived in” for almost two years. The house needed a ldeep cleaning more than I can express.

The cleaners showed up early and went above and beyond to clean our house. To say I was impressed is an understatement. The bathrooms looked immaculate, the stove surface had every grease spot removed and the refrigerator (that was filthy) looked brand new. I will continue to use Merry Maids and highly recommended them. This was a saving grace to help us in a time crunch and I feel confident our rental property will realize that we left he house cleaner than when we moved in. We have two little ones and two dogs. Thank you Merry Maids for your impeccable work.