Constraction reviews in Dublin, Ohio
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Our company has been working with ARK for more than 2 years. They have made changes to the company in those years and we have been very happy with their services and performance since then. Always professional and reliable! We look forward to continuing our relationship with them!
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The company was great. I called them one week before the July 4th holiday weekend because my heater wasn’t working. They were able to squeeze me in and fix it promptly. The pool technician Shea was fantastic, very professional, and kind.
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After 5 years with a leak in my pool that no one could find, it has finally been found by Shea. Thank you and I'm soo excited. Now we can move on to correct the issue and feel like a pool owner is supposed to feel....sheer joy.
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Very satisfied with the service they offered. Spoke with the tech before and after the leak detection and was very thorough with everything. Highly recommend this company for your pool leaks, repairs and servicing.
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Shea and Tom arrived early this morning and did a troubleshoot on my pool heater. Shea knows his stuff and I received a very reasonable repair quote by days end. Hope to have my pool back in the 80's by this weekend. Will definitely use this great company again. Thanks guys for responding to phone call and coming out within a couple days.
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We love this company and highly recommend! Always helpful, responsive and explain what’s going on. We’ve used them twice now and are very thankful for their quick and helpful service!
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The crew that came to our house were professionals, was impressed with their knowlege and hard work. They were very thorough and attentive to the smallest details I highly recommend them to you !! I called other places to come fix this leak, one company came tore up the wall dug down 6 ft and said oh there is no leak here, and there will be no charge, I was left with a big hole in the floor and busted up floor. These guys pinpointed the leak and dug down fixed it, pressure tested, filled pool back up and even vaccumed the bottom of the pool. Can't say how happy I am. Jerry Copley
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Well. I originally left a good review because they were responsive and took care of business. Arts been Ducking me on some warranty repair he said he would take care of before the close of the season this year. Been trying them for 2 months. Left messages with multiple people. Word is your bond. Looks like they dont want my business anymore. Idk
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Shea was great! We have lost tons of water due to a leak around the light. Or so we thought. Shea repaired that and found the liner had come away from the seal under the steps. Almost a 3 foot separation so that’s where the water had been “leaking”. He repaired that and it has held. He also found another leak at main drain that we didn’t know we had. He took care of that today and we are GOOD TO GO for the first swim of the season!! Shea is very friendly and professional and made every attempt to make sure we were taken care of. Appreciate him so much! We will be calling them to close our pool this year. THANKS AGAIN.
Art has been out to open and close our pool. He is always pleasant and professional and we feel he is very trustworthy. Will be having some repairs done next spring when ready to open. Thank you for everything. -
Art and Shea were able to squeeze in an appointment with us and were able to find the leak quickly. So appreciative of their thoroughness and saving our swim season.
I would highly recommend Art and Shea. Thank you, thank you, thank you!! -
These guys always do an amazing job! Fixed a leak and replaced pavers and you can;t even tell they were there excpet the leak is now fixed. They came back later and fixed my water heater and now I get to enjoy a warm pool this weekend and all summer.
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Must read if looking to diagnose a possible leak in your pool or spa - as they are committed to finding the problem.
Brief Background. Had a custom in-ground spa installed by Outdoor-FX / Pool-FX in Plain City Ohio. Upon "completion" this 3000 gallon spa was losing upwards of 400 gallons+ per week with a cover on. The Construction company (outdoor-FX / Pool-FX) claimed it was evaporation - even after I shared multiple tests and measurements. THEY hired the "franchise" competitors to eventually test for leaks. The Competitor (hired by my construction company) found NO leaks using a Dye test.
I called ARK detection after talking to multiple professionals as well as water and soil experts about water loss.
The Ark Detection team. (Art and Shay) were polite, experts and incredibly helpful.
It wasn't an easy find - and took multiple attempts but they were absolutely committed to finding the leak. And they did. Not one leak - but THREE.
In the side drain, the a bottom drain as well as behind a waterfall feature. The bottom drain being the BIG one. This again is AFTER the pool / Spa construction company had claimed there was NONE and their leak detection hired team said there was none.
Two lessons here.
(1) Do NOT hire my construction company.
(2) Do NOT hire the "other" Leak detection company listed in Columbus Ohio.
Thank you Art and Shay for your commitment and dedication to finding the leaks. -
Ark has been scheduled several times to re-repair a leak in our skimmer line, and each time they are a NO SHOW! They have also been scheduled several times to replace LED lighting and lighting controller, most of which has been NO SHOW. They were again scheduled to replace lights and controller, and repair our leak on Tuesday of this week between 9am-5pm. They finally came after 6pm, when we were not home. Texted us they were leaving the lights on our back table, (they said we would save $250 if we replaced them ourselves) and said the leak repair was not scheduled. I would never recommend this company to do anything for me. "6 On Your Side" be ready for my call!
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I’ve heard great things about this company but nothing to show for it. It’s been over a month since they have serviced the pool and excuses after excuses about why they didn’t show up. The pool has overflowed twice leaving the lawn in disrepair. They were scheduled to come out once a week and have only showed up once in 4 weeks. Stay clear of the company for scheduled Maintence and cleaning!!!!!
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ARK completed another project for us. This time they installed a new pool heater. Art visited our site and helped us determine the best location for the heater. He then provided help with sizing the heater and provided cut sheets of the unit we selected. That all went smoothly.
For the installation, Shea and Tom did a great job with adapting the heater to our setup. They suggested an improvement for routing the plumbing that really put the piping out of harms way in our pool house. Shea's craftsmanship of the completed installation is top notch. We're very pleased! Great job ARK! -
We were new to the area and to owning and maintaining pools. The above ground pool which came with the home we bought was in great shape. We reached out to ARK Leak Detection for help with opening and maintenance. They were friendly and helpful (not inexpensive).
After summer we reached out again to assist with closing. During the process, we discovered the liner was leaking about a foot from the bottom. Instead of repairing they covered the pool anyway stating the water was too cold to enter, it was 70. After paying $444.00, a week later the cover failed and started to rip and come off.
We emailed, texted and called leaving pleas and messages in order to come back and repair and rectify. No response.
We will not be using them again. -
Chapman Drainage did a great job on our sump pump drainage project. They worked quick, took great care of our property, and were very reasonably priced. Great group to work with and would highly recommend.
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Repaired two verticals cracks in poured basement wall with carbon fiber. Technician (Kyle), did an excellent job, very professional, and cleaned up.
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Great at taking and confirming appointments, terrible at actually showing up. States it takes up to 3 days to return voicemails, and to please send and email. Doesn’t respond to either or text messages. I’ve been burned twice now. If he is actually still in business, who knows for how long.
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The work was really quick and the site was left in a pleasing manner. The site prep was thorough as the utilities were located and all appropriate permits were secured.
Price was reasonable and the owner was easy to work with
The customer portal was ok, but these days everything has an app, and portals are a hassle.
I’ve already referred 2 friends -
I was very pleased with the new downspout drainage system that Chapman did for us. They were very knowledgeable, rerouting some of the lines to what I consider a more efficient pathway. I have an irrigation system and the Chapman crew was very attentive to my concerns. Job well done Chapman Drainage!