Constraction reviews in Dublin, Ohio

Chapman first gave an aerial estimate for having house drain pipes replaced and then gave me an on-site evaluation and estimate. I was hesitant to sign the acceptance of estimate before I met with Chapman on-site and went over everything, but they told me it was not necessary and that they do this type of work frequently. After signing the acceptance of estimate it took some time for scheduling, but once they came out, they did an excellent job. A neighbor across the street had the same type of work done a week before mine was done, but by a different company. Their lawn was ripped up and it was a very invasive process. I thought that’s what I was in for. It could not have been farther from the truth. My group evaluated the situation, figured out the best way to accomplish the best result, and kept me informed. They did the job over 2 days and cleaned everything up. I was so impressed I have thrown out all my other contacts for plumbing work. I was extremely happy with the work done, the price, and the clean-up. I had gotten multiple estimates, some of which were two and a half times what Chapman quoted. I will contact Chapman in the future for sure. Thank you Chapman. Mike M.

Let me start this review by stating clearly that Chapman did the work they were contracted to do and they did it well (by all appearances just two weeks thereafter). We had a slow but steady leak in our basement and were referred to Chapman by a trusted realtor. We spoke with Chapman over the phone and they diagnosed our problem as being related to a clogged drain line. They came to the house, scoped the line and confirmed there was standing water underground and the pipe was wrapped in roots from a front yard tree (our neighborhood is 40 years old so it's likely that in upwards of 75% of the drains in the homes with trees have some root deteriroation in their front yards). Very importantly, they did NOT come indoors to see the leak from the inside. We took their diagnosis at their word and violated the cardinal rule of not getting multiple bids/opinions on a job which is 100% on us. Chapman was quick to schedule the work and get it done in an afternoon while negotiating some inclement weather as well. After the job was completed, the leak was still happening in exactly the same way. When they came to collect the money for the service, they took a look at the inside for the first time and it took them all of about 90 seconds to realize that we had a service line leak outside the basement foundation wall leaking through. Chapman does not do that kind of plumbing repair work. So, did we need to replace our drain line? Maybe, eventually. But definitely not right now. We've never had water in the basement in the 9 years we've lived in our house (details I did mention to them over the phone when we originally chatted) and now all of a sudden we did, and it turns out it clearly wasn't because of the clogged drain line. So now we spent $1200 on a repair that was not immediately necessary while we absolutely have to spend another $3500 to repair the service line asap. So again, the ultimate moral of the story is always, always, always get multiple quotes unless it's an absolute emergency. I also hope Chapman reflects on what they could have done differently as they clearly suffered from their own confirmation bias in misdiagnosing the source of our basement leak. They were also quick to talk poorly of and warn us from "Basement Doctor-type" businesses from which I considered getting a quote and while possibly warranted, upon further reflection this is also a potential red flag against any aspiring contractor. A credible contractor should be able to promote their own work on its own merits rather than denigrating the work of others. In our case, they clearly didn't identify our problem correctly themselves but they did get a job. Live and learn everybody.

I recently hired Chapman Drainage and Basement Repair for a much-needed overhaul in my basement, and I couldn’t be more impressed with their exceptional work! The team replaced my sump pump with precision and care, ensuring everything was installed flawlessly. They also reset and reinforced the existing basement waterproofing system, giving me peace of mind for the future.

One of the standout aspects of their work was resetting five I-beams that had been improperly installed 20 years ago. It was a tricky job, but they executed it perfectly, restoring the structural integrity of my basement walls. In addition to fixing the cracking in the block walls, they sealed everything with Tamoseal, leaving the basement looking and feeling more secure than ever.

The crew was professional, knowledgeable, and respectful throughout the entire process. They kept me informed at every step, and their attention to detail was second to none. If you’re looking for expert drainage and basement repair services, I highly recommend Chapman. They’ve earned my trust and my highest praise!

David and Roberto were wonderful - hard-working, professional, courteous and exceptional at laying down the carpet. We were very pleased with their work.

Did't buy anything, but very informative.

We've worked with Rick twice in the past and he has been excellent. That's why we're back for round three!

ACF is a great guy that I can always trust to do the right thing and is very knowledgeable with flooring options. Thank you Rick :)

Rick provided us with many options and we picked a fantastic LVP for our home. It’s beautiful yet extremely durable and affordable. The installers did an amazing job with a high degree of attention to detail. We highly recommend!

Excellent company!! This is our second time working with Affordable Custom Flooring. We worked with Rick and he did an outstanding job with helping us pick out a floor for our home. The finished product looks great. The team had it completed as planned and we couldn’t be happier. I would definitely recommend this company and plan to use them again for future projects in our home.

We’ve worked with the team at Affordable Custom Flooring for more than seven years and we’re always impressed by their work. They’re collaborative, professional, and punctual. The best testimony is that other contractors at our house almost always notice the precision of their cuts and the stellar finished product.

Working with Nick at Affordable Custom Flooring was an absolute pleasure from start to finish. He exceeded every expectation we had and truly delivered on both pricing and quality.

Nick was professional, responsive, and transparent throughout the entire process. He helped us find the right solution for our space, kept everything on schedule, and the craftsmanship speaks for itself. The finished floors look incredible, and the attention to detail was top-notch.

What really stood out was the value — Nick absolutely crushed it on pricing without sacrificing quality, which is rare to find. We couldn’t be happier with the outcome and would confidently recommend Affordable Custom Flooring to anyone looking for high-quality work at a fair price.

We’ll definitely be using Nick again for future projects.

Our experience with Affordable Custom Flooring was exceptional. From the estimate stage through completion, they did a phenomenal job. They helped us to choose and great carpet for our basement and at a really great price. Everything looks amazing.

I really want to recognize the installation crew. They were fantastic and did a great job. They were very careful to make sure nothing was damaged and helped move all the furniture.

We appreciate everything and again especially the installation team.

Excellent, professional customer service. Taylor did an exceptional job of installing flooring in spite of some unforeseen snags (on our side, not his!). Thrilled with the end result & would highly recommend this company. Guys are all friendly, reliable, knowledgable and left my house very tidy after work each day!
I am loving my new flooring!

We worked with Affordable Custom Floors to replace the carpet in our office with natural wood flooring, and the experience exceeded our expectations. Nick was able to locate a perfect color match to our existing wood floors—over 20 years old—which was impressive in itself. Once the match was confirmed, the installation was outstanding. Taylor arrived early, was professional and focused, and delivered excellent craftsmanship, including custom-matched HVAC vents. We couldn’t be more pleased with the entire process from start to finish.

I normally have easy time setting up schedule service with Home Depot. I cannot believe they did not have anybody to install a simple bathroom fan mind-blowing.

Items rang up wrong and the manager said "I don't trust that it's really on sale (for $2 cheaper), but you can go back across the store and take a picture to prove it". When I asked if she could call and have an employee check, she said "no" and just walked away. Too bad, used to be that the employees were a little more helpful.