Reviews of local pros in Dublin, Ohio

Ark winterized and closed our pool. Great people, highly recommend.

These guys are awesome. You can feel free to look up my review of the other leak detection company in Columbus with a similar acronym (starts A.L. and ends with Detection). I only called these guys because the other ones were... not good.

Their trucks aren't quite as pretty as the other guys' (and I understand and appreciate not wasting money on brand new trucks and bright vinyl logos), but their service is a million times better.

Basically, they showed up in the winter, cold dived the pool, tested and re tested everything, and then fixed a patch that the other company had done. When the pool was continuing to lose water, I called them back. They came out and retested everything, pressure tested everything, dye tested everything, dived the pool again, and found that the main drains were leaking slightly because of a bad gasket. Guess how much they charged me for three trips out to find and fix the problem? ZERO. It was under their warranty. I honestly feel badly that I didn't pay.

On top of that, the guys were always pleasant and happy. Like they actually like their jobs. So I can only assume they are being paid fairly and treated well, which is always a decent thing.

I will, without hesitation, call these guys every time I have an issue with my pool.

Shea and Tom were outstanding. Very professional, found the cause of our leak and promptly repaired it. Highly recommend!

The team at Ark Leak Detection are great! Shae takes care of our Endless pool system and keeps us up and running. Thanks for all you do.

Tom and Shay make a great team and know how to get down to business. They wasted no time jumping right in and troubleshooting our pool for a leak in the drain return. Had the leak diagnosed and repaired within a couple of hours. Very nice guys that know their stuff. Would highly recommend the Ark Leak Detection team. Professional and courteous from end to end!

Excellent communication. The job was finished promptly and ahead of schedule! Would definitely use them again if I have any future issues!

We moved into a house with a pool in April of this year. We had no idea what we were doing, so we hired a different pool company to open it for us. This other company did such a terrible job that we lost faith in hiring anyone to help us with our pool. Enter ARK Leak Detection! We had a giant tear in our liner and were losing about 10 inches of water a day. We put a makeshift patch on it (from Lowe's) to slow it down but it didn't stop completely, so we had to call in a professional. We had an appointment with ARK on a Monday, but because we were losing so much water so quickly, they were able to move us up to Friday. This saved us SO much money because I swear our entire pool would've been empty by Monday! On top of the one leak we knew about, they also found and patched two other small holes. Our water hasn't gone down at all since their visit. We are SO grateful for the flexibility and quickness they were able to show us, as well as the quality of the work! I have no doubt they were thorough and truly didn't find any other problems in our pool. They also gave us a recommendation for who could install a new liner for us since ours is old and brittle, which we will be doing in the next couple years. We also found out they do openings and closings, so we have an actual good option for that now instead of the first company we tried. I can't recommend ARK enough!!

They installed a heat pump for our pool. They were always in contact before, during and after the installation. They were prompt and came when they said they would. They were polite and knowledgeable and the heat pump works.

Addendum: After enjoying our heated pool, even into Oct., we called for help closing the pool bc we didn't know how to handle winterizing the heater. Shea came with a helper and they closed it in just a few hours. We appreciate the professionalism, promptness and excellent knowledge Ark Leak Detection shows. Thank you so much!!

The guys opened the pool. Nice guys-on time- very professional. Could not be happier with our first experience. They returned to do a major rebuild of our pump/filter. Again, craftsmen who know the business. They listen to your questions and work to do the job as you would prefer. I was most impressed that they spent the extra time to not only do it right, but to do it "with pride".
"If I am going to build this, I want to be proud of what I have done." Their schedule is pretty full - because they are very good!

Second season using ARK Leak Detection. We looked for a new company after a really bad opening and meh service from the previous one. Very glad we found ARK. The people have been great as well. Very helpful and have been happy to answer my endless stream of question. Definitely recommend them.

Our company has been working with ARK for more than 2 years. They have made changes to the company in those years and we have been very happy with their services and performance since then. Always professional and reliable! We look forward to continuing our relationship with them!

The company was great. I called them one week before the July 4th holiday weekend because my heater wasn’t working. They were able to squeeze me in and fix it promptly. The pool technician Shea was fantastic, very professional, and kind.

After 5 years with a leak in my pool that no one could find, it has finally been found by Shea. Thank you and I'm soo excited. Now we can move on to correct the issue and feel like a pool owner is supposed to feel....sheer joy.

Very satisfied with the service they offered. Spoke with the tech before and after the leak detection and was very thorough with everything. Highly recommend this company for your pool leaks, repairs and servicing.

Shea and Tom arrived early this morning and did a troubleshoot on my pool heater. Shea knows his stuff and I received a very reasonable repair quote by days end. Hope to have my pool back in the 80's by this weekend. Will definitely use this great company again. Thanks guys for responding to phone call and coming out within a couple days.

We love this company and highly recommend! Always helpful, responsive and explain what’s going on. We’ve used them twice now and are very thankful for their quick and helpful service!

The crew that came to our house were professionals, was impressed with their knowlege and hard work. They were very thorough and attentive to the smallest details I highly recommend them to you !! I called other places to come fix this leak, one company came tore up the wall dug down 6 ft and said oh there is no leak here, and there will be no charge, I was left with a big hole in the floor and busted up floor. These guys pinpointed the leak and dug down fixed it, pressure tested, filled pool back up and even vaccumed the bottom of the pool. Can't say how happy I am. Jerry Copley

Well. I originally left a good review because they were responsive and took care of business. Arts been Ducking me on some warranty repair he said he would take care of before the close of the season this year. Been trying them for 2 months. Left messages with multiple people. Word is your bond. Looks like they dont want my business anymore. Idk

Shea was great! We have lost tons of water due to a leak around the light. Or so we thought. Shea repaired that and found the liner had come away from the seal under the steps. Almost a 3 foot separation so that’s where the water had been “leaking”. He repaired that and it has held. He also found another leak at main drain that we didn’t know we had. He took care of that today and we are GOOD TO GO for the first swim of the season!! Shea is very friendly and professional and made every attempt to make sure we were taken care of. Appreciate him so much! We will be calling them to close our pool this year. THANKS AGAIN.

Art has been out to open and close our pool. He is always pleasant and professional and we feel he is very trustworthy. Will be having some repairs done next spring when ready to open. Thank you for everything.

Art and Shea were able to squeeze in an appointment with us and were able to find the leak quickly. So appreciative of their thoroughness and saving our swim season.

I would highly recommend Art and Shea. Thank you, thank you, thank you!!

These guys always do an amazing job! Fixed a leak and replaced pavers and you can;t even tell they were there excpet the leak is now fixed. They came back later and fixed my water heater and now I get to enjoy a warm pool this weekend and all summer.