HVAC reviews in Grove City, Ohio
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David was here and had the heat back on, in an hour of my service call request. He was quick and efficient.
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Wow! I had a really amazing experience with this company. My freezer has been losing temp in the past 18 hours. I was able to call and schedule same-day service. Garrett made the process quick and easy. Initially, the first tech came unprepared but rep (Garrett) was extremely apologetic and had another tech out in an hour! The 2nd tech (Ron) was very kind, professional and efficient! I am highly impressed with how these two worked together to take care of this service call. (I have not had very good luck with other HVAC companies lately) Dor-Mar has just gained themselves another customer!!!
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I called Dor-mar to come troubleshoot the humidifier on my furnace. Upon arrival, the technician tinkered with it briefly, then announced that my furnace was so old it was really unsafe and he advised I should replace it right away. He had the estimates and was ready to have me sign on the dotted line right then. I should replace my a/c at the same time, according to him. Approx $15k, no big deal. Or if I wanted, I could have them replace the control board to my humidifier, and that would be $369. I said thanks but no thanks. Found the part online for $135 and installed it myself. Whereupon I found out the wiring was still messed up, despite requesting the technician trouble shoot it, so I had to fix that myself as well. So essentially I paid a service call fee to have someone try to sell me a new furnace and not do any actual work.
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Caleb was an extremely nice young man. He was knowledgeable and very personable. A breath of fresh air
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Cameron was Pleasant, polite and efficient. Did a great job.
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I feel the service was very good. My issues is the constant calling. I got a text this morning at 7:07am, and I was sleeping. I feel no calls or text shuld be sent before 9:00am unless you know 100% the person is awake. I have also communicated that ALL communicaation should be with Walter and not me, but I still get tons of calls and text. It needs to stop! Walter is the home owner and makes ALL the decisions on the home and not me.
I also never do reviews unless I get paid for them, but I feel I need to do this one in the hope you will communicate with Walter and not me, Kathy. Please remove me from your call list ASAP. -
Dave is an amazing worker and always personable. He always makes us feel like people and not just someone he's doing a job for. Too often when people come into your home to do a job they are just in and out with no pleasantries, Dave is the exact opposite. Even on a time crunch he's friendly and makes sure to answer all our questions and explain things to the point where we can understand and make informed decisions. We prefer him to be our service person from this point on, but we are not picky as we have never had a bad experience with this company and its workers. If I could give them 10 stars I would.
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He was very nice and knowledgeable when checking and doing maintenance on my furnace.
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Our technician Seth was great, very friendly, figured out the issue and fixed it. The issue I have is with being charged over $200 for a thermostat that sells for $47.95 on Amazon. I understand a markup of price and making a profit but a 400% markup is ridiculous.
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This place doesn’t exist. I wasted 30 minutes trying to find their location to schedule an appointment and they are not located here. Be careful
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Trevon came out fast as I had only called hours before. Serviced the ac unit and kept me up to speed on the costs and quality of the old ac unit. Great work
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Very professional experience. I only use Dor-Mar for my home. Just had a new central air unit installed. The two gentlemen who did the install were great. Did a really great job and everything was cleaned up. They were very professional and easy to get along with. We made sure they had plenty of water and Gatorade while they were here. They were very appreciative of everything.
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Jordan fixed the ditch left in my yard after replacing the sewer line just before winter. He did a great job grading the yard and took the extra step of putting out grass seed. Thank you so much! I have been with DorMar for a number of years and they have all been very responsive and willing to work with me on numerous occasions.
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Same day service on a mini split issue and they weren’t even the installers! I called after the company who did the install ghosted me, and they came out right away.
Cameron did a great job. Thanks so much! -
Dor-Mar is always great! Same day service most times I call. If not same day, within 24° service. They also communicate very effectively. I’m a property manager and once they evaluate what’s going on, they contact me with an estimate and are able to provide me with an update once the work is complete.
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Cameron has been to our house several times for inspections, etc. He is unfailingly polite & always pleasant. All our experiences with this company have been good. I would recommend them to anyone.
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After some slight mix up in scheduling, service tech Preston was prompt and courteous to our challenged patron at the residence. Thank you so much for a job well done!
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The tech that came to our house was great and I had no issues with him. The problem I have with Dor-Mar is they charged me $200 for diagnostics, when I had told them on the phone that I already diagnosed the issue and know what part it needs. Then I got the estimate for $700 additional to the $200 I already paid. And the estimate says that the part is in stock which I asked them about when I initially called. I was not an aware that they would send someone out just to do a diagnostic and then leave and have to schedule another appointment to actually fix the problem. I understand it’s a business but $500 for the part that sells online for $150-200 seems outrageous and then another $200 for labor. I would not recommend Dor-Mar just based on the price.
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I am very pleased with my recent visit from Cullen to do my annual furnace check. He was extremely knowledgeable and explained everything so well. I appreciate the annual membership benefits that buckeye offers and will continue to recommend them to anyone in need.
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Thank you for the amazing services. This is best company who really care about their customers. Thank you for helping us with Heater tune up. Great services!
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We had an unexpected issue with our furnace and we were unsure of whether it was a minor or a major problem. On call to Buckeye Heating Cooling and Plumbing they worked us into their schedule the very next day. Terry was our HVAC Tech and he was clearly an expert at his craft. He treated us graciously and solved our problem completely. We could not be more pleased. Thank you Buckeye Heating Cooling and Plumbing for taking good care of us!