Reviews of local pros in Hilliard, Ohio

Nick was great with the mitigation progress! Super helpful and timely. He was always willing to answer any questions and concerns. Highly recommend Nick and Servpro!

Ethan and Nakeen spent four days at our home doing water remediation after damage from ice damming and they were efficient and professional as well as sympathetic toward our loss. The walls are exposed and drying for the next phase of repair and I am very happy with the work done by this team.

Cameron, TJ, and Antonio were kind and hardworking gentlemen. They did a great job on our basement cleanup. I would happily recommend them to others.

Unfortunately our basement flooded right after Christmas. Servpro Chad came out with crew on Saturday. Euclees worked from 8am to 2pm with another serviceman. He totally was exceptional and had to make 100 trips up and down stairs with soaking wet carpet. They were the absolute the best. Everything was cleaned up, basement sprayed with a citrus solution and 16 fans placed within 5 rooms. For 5 days a Servpro rep, Rick, came out to check how basement was drying and tested for moisture. Polite, courteous, and well trained the entire staff was. Should you ever have a problem like we had I would highly recommend!!

Cameron Ty and Joe helped move our stuff back into our house today after having it packed out in October! Throughout the process the crew has been very helpful and professional. We are thankful for the Servpro team we worked with these past several months!

Blare was very thorough during our initial appt. Nick explained what was happening each day with the dry checks and answered all my questions. All the crew, including Alfonso and his partner were friendly and professional. I wouldn’t hesitate to use ServPro again and would definitely recommend them.

Servpro was excellent during an incredibly stressful event. They responded quickly. Understood the profound disruption to our lives and they coordinated nated with our insurance company to make it as simple as possible. Thank you all! And thanks to Nick Newsome for making the removal or equipment quick, easy, and informative!

Nick has been working with us over the last several weeks dealing with an ice dam and water damage to a bathroom. He’s been on-time, polite and courteous, and made sure to explain everything in an easy way for us to understand. Servpro as a whole has been very prompt with their responses and scheduling and we would be likely to use them again if the need arises in the future.

Euclides, Juan and Amilxir were absolutely great. Super professional, quick and efficient. Our church had a frozen pipe bust on Saturday afternoon and because of their quick and hard work, we are going to be open tomorrow for service. I was in maintenance for 9 years and Servpro has never let me down. They are absolute life savers and a blessing to me and my church. Michael the project manager was on the site quick and was squared away. Customer service was on point. Lastly, a huge shout out to Ron Pack. You have had my back at my properties for years. You have never let me down and have always answered my calls, even when you were on vacation with your family. You can’t buy loyalty like that! Servpro of Northeast Columbus is the best subcontractor I have dealt with and will continue to use them and suggest them for disaster cleanups! Thank you again and God Bless!

From the time I called to the time they were working was just a couple hours. They contacted my insurance, offered way more services than I expected and kept it simple.
Alan and Cameron were here way faster than I thought and handled our flooded basement wonderfully. Friendly, courteous and quick to start. I couldn’t believe how easy it was to start the process. I’ve never had flood damage before and was expecting a lot more stress.

When I called the emergency number for SERVPRO I received great customer service and was assured that the water damage in our basement would be taken care of. That great customer service continued with the Project Manager and the team that began the project in our basement. This team made up of Cameron, Joe and Alphonso were professional and informative. We have never experienced water damage in our home and they reassured us that everything was going to be okay!

This snowstorm absolutely screwed us, our roof is leaking like crazy, and it all happened so quickly. Euclides and Juan were super quick and efficient--even running out to get more gear and bringing it back within 20 minutes. Practically zero wait. Put my mind at ease and got us to a safe place fans and dehumidifiers until everything melts and we can get our repair done. Professional, courteous, communicative. Thank you guys!

I contacted Servpro after a pipe burst in my home. Cameron and Alan were very professional and completed the job in a very timely manner. Answered all of my questions to my satisfaction. Would definitely use this company again!

Great job!

Excellent customer service

Good service. Fast response. Fair rates.

Very good work. I’m impressed with the quality of work. Awesome work

Amazing customer service and very trustworthy!!! 10/10 recommend!!!

Did great work, very friendly highly recommend !!

My experience was absolutely remarkable, the service is superior, costumer services is vibrant and detailed. I am truly a satisfied customer!

The customer service was top notch, and they went above and beyond to restore my mattress. I highly recommend if you’re in the Columbus, OH area!