Reviews of local pros in Hilliard, Ohio

Everdry waterproofed our basement about 17 years ago. The guys did a lot of work in a short period of time and we now enjoy a dry basement and really appreciate the additional usable space in the house. It was a great investment!

I knew my 1967 house had water issues in the basement, so I called Everdry to give me a solution. The salesperson was very patient and informative, helping me understand the science of basement drainage.

The real aha! moment came when the crew opened up the concrete floor. I could see that the clay drainage pipes had completely structurally failed. They were doing nothing.

The hardworking crew didn't cut corners. When we discovered that the original weatherproofing material on the outside of the concrete walls had completely disintegrated, they applied new weatherproofing to ensure the foundation was fully sealed.

I'm so glad we had this work done. Thanks, Everdry Waterproofing of Columbus!

Everdry waterproofed and reinforced my basement, and I’m very happy with the results. The team did a solid job, and my basement has stayed completely dry since the work was done. It’s a huge relief knowing everything is protected, and the lifetime warranty gives me real peace of mind. I’d definitely recommend them.

We had an amazing experience from start to finish with the EverDry staff. We were given detailed options of our situation, tier levels of what we could do, and no pressure to buy.

The technicians came later that week and did a fantastic job over 2 days to complete our large encapsulation of our basement.

Would use them again 100%!

I bought a house that had a everdry warranty. Warranty was easily transferrable. Had a wet spot come up during my home inspection and called and they was out within a few days to get repair done. Have not had any problems with the basement being wet or damp. Would definitely recommend! Very easy to work with.

Everdry Waterproofing has helped us sleep better at night by protecting our property from unexpected water damage or flooding! They are professional and provide exceptional service. The lifetime warranty gives us piece of mind and would recommend Everdry to anyone in need of their services!!!

$14,000 Mistake – Do Not Finance With EverDry Waterproofing

I feel compelled to warn others about my experience with EverDry Waterproofing, particularly for anyone considering financing through them. I signed a contract in February for a complete inside/outside waterproofing system with an Easy Breathe air system. I was extremely clear with the salesperson about the complexity of the job—this was not a typical basement. My basement is very small but handles a lot of water. I had already paid another company, the Basement Doctor, for waterproofing 12 years ago, and that work was inadequate. I made it clear I needed a new solution this time and not a replacement of the same quality.

Despite my detailed expectations, EverDry failed at nearly every level:

I requested that my existing sump pump and battery backup remain in place, and that their new system be set deeper to serve as a primary pump while my old system would act as a secondary, emergency backup. Instead, they installed their sump well crooked, shallow,  and visibly above the concrete slab,,making it both unsightly and functionally compromised.

The interior drainage tile was installed only about an inch below the concrete, which is woefully inadequate for proper drainage.

The Easy Breathe system I financed was never installed.

I explicitly told them not to use a pop-up emitter, since my property has a dedicated  drain inlet for sump discharge. Instead, they terminated the sump line short of the  inlet, inches from the surface and the discharge is now bubbling up through my yard and overflowing into a neighboring property—the township garage’s front lawn—creating a muddy, embarrassing mess.

The exterior waterproofing only went 4 inches down the wall and covered barely half of the basement’s exterior, which is not what was sold to me.

Since March 7th, when the job was completed (poorly), I’ve been promised a resolution and a complete redo of the work. I was told it would be scheduled, but the date kept being pushed back. They eventually told me June 12 would be the day they’d return—they never called, never showed, and have only given excuses and more empty promises that they will make it right.

What makes this even more frustrating is the financing agreement. I am now paying interest and payments on a $14,000 loan for a system that is incomplete, improperly installed, and causing more problems than it solved. When I contacted the finance company to dispute the charges, I was told the funds had already been paid out and that I’d need to speak with EverDry directly for any refund. If I had used a credit card, I would have initiated a chargeback immediately. But because I used their financing, I have no consumer protection and no leverage.

At this point, I don’t want EverDry to come back—I don’t trust them to do it right. I want my $14,000 back so I can pay a reputable contractor to fix the damage and finally get the system I was promised.

Bottom line: Think very carefully before doing business with this company, and absolutely DO NOT finance work through EverDry. Once you sign, they get paid—and you are left chasing empty promises, unfinished work, and mounting bills.

Everdry Waterproofing of Columbus made our wet Clintonville basement fully functional. They did a thorough inspection, took photos, collected and tested samples, showed us problem areas and provided solutions.

The warranty helped us correct a problem that occurred after the initial installation. The repair was timely and corrected the problem.

Give them a call - you will not be disappointed.

We had Everdry waterproof our basement many years ago and were very satisfied with their work. Recently, our sump pumps stopped working, so we called Everdry again to inspect the issue. They arrived on time, and after a quick inspection, the technician identified the problem. Since additional parts and tools were needed, he scheduled a follow-up visit.

The second crew came out the very next day and resolved everything efficiently. True to their word, the repair was fully covered under warranty—no cost to us.

Outstanding service, just like before. Five-star experience all around!

Everdry waterproofed our basement in a professional and timely manner. The crew was friendly, efficient and helpful.

Even though it was necessary for them to dig a channel around the basement walls, they were respectful of our property and belongings and made sure to properly cover everything as well as possible while performing their duties.

They installed a sump pump (which we had never had in our basement) and it seems to be working great to fight the constant onslaught of Ohio water in the ground. Regarding the sump pump, after the job was done, we noticed that the concrete around the seemed to slope too much toward the corner. Upon informing Everdry of the situation, they quickly sent someone out to rectify the situation.

Overall, we have been very pleased with the work done... and our basement feels "dryer" for lack of a better word.

I called Everdry Waterproofing of Columbus after finding standing water on top of the plastic sheeting in my crawl space.
They were recommended by a friend of mine who had used them on the foundation of an old house in German Village.
They arrived the next day following my call and spent a long time with a very thorough evaluation of my basement and crawl space and explaining their whole process to me. We then discussed the different levels of repair options available.
I opted to do the outside as well as inside the basement and crawl space.
From start to finish they have been very responsive and excellent in their communication with me. They showed up on the day that they were scheduled and the job took three and a half days which seemed pretty amazing given all that they accomplished! Gerald and his crew were prompt, courteous and knowledgeable. They were very helpful in answering all of my questions and addressing any concerns. They all did a great job of voluntrily explaining each step along the way!
They protected my wood floor and did the best they could to keep everything in my house as protected from the dust inside the basement and the dirt outside which I so appreciated!
The basement looks great, as does the outside. They put everything back the way it was prior to their digging.
The new sump pump, drainage and waterproofing system along with the EZ Breathe home ventilation unit are already providing peace of mind in my 49 yr old home!

Our house was built in 1952. We bought it in 1977 and still live there. The basement was always damp and water puddled up after a hard rain. We eventually wanted to finish off the basement so kids could play there. We had Everdry do their thing in 1990. This included digging outside at the basement walls, working on drainage at the inside walls, and installing a sump pump. I’m not sure what else was done, but we have had a dry basement except for a few days in 2003. At that time, we had some water on the unfinished floor near the sump pump. The pump had failed after 13 years. I called Everdry, as their work was under warranty. The sump pump was replaced and we were again dry. I have nothing but good things to say about Everdry and would recommend Everdry to everyone.

We had Everdry water proof our basement 3 years ago. That was maybe the best home improvement we did to the house. Before I was always worried about anything getting wet. Now we're been dry and can use our basement.

About a year after we had the basement water proofed the discharge pipe outside froze. Everdry was here to dig up pipe and fix with in a week after I called at no charge.

So we are quite pleased with are new dry basement. Have told neighbors, friends, and family now good Everdry has been.

Everdry waterproofed our basement several years ago after moving into our older home. We have not had so much as a drop of water in the basement, even in a flood prone area of the city. We have maintained our extended warranty and all equipment has been issue free. We just needed a fab replaced for the first time on the EZ Breathe equipment but they went ahead and replaced the unit at no charge to us. Highly recommend!

I had Everdry fix my basement about 10+ years ago on the recommendation of my aunt who at that time was 10 or so years after her repair. The section of my house with a basement was built in the 1940’s and we had been experiencing problems for many years. Those problems involved a wall that was buckling and water seeping in through the block walls along with general flooding. I did have a sump pump though it was poorly placed and did very little to control my water problems as I learned from the repair the placement of the drainage from the pump was dumping the water in an area that just placed the water outlet so the water was coming right back into the basement.
Everyday was able to address all these problems. The wall was reinforced with a patch like system (I was skeptical of this but there has been no signs of wall movement since the install), my sump pump was replaced and moved to a better location and the drainage moved far enough away from my foundation that the water is not being reintroduced to the area. The other water problems in the basement were addressed with a drainage channel being dug around the perimeter of the basement floor. I have had no issues here since the repair ( I did have severe problems before the repair so it did take some time for the new drainage to aid in drying out the problem areas).
There is a warranty that they sell (lifetime) this is not a one time payment but a yearly fee. The price however is locked into place so even if the cost of the warranty goes up your cost will never change. I have had to use it a few years ago. My sump pump went out after a few days of really heavy rain. There were no issues in getting this claim taken care of.
Their commitment to quality is great. After the work was completed, the drainage area they chose was in a low spot that started flooding near my neighbors shed. When I called they came out and moved the drainage pipes from the back of my house to the front with zero hassle or additional cost.

The final crawl space encapsulation looks great — that’s the only positive.

The job was not completed correctly the first time. Crews left without finishing the work, and Everdry demanded payment while the job was still incomplete, which is unacceptable.

It then took four months of fighting with customer service to get a crew back out to finish the job. Constant follow-ups, poor communication, and zero sense of urgency unless I pushed.

End result is fine, but the process was frustrating and unprofessional. Good outcome, bad execution. I wouldn’t recommend unless you’re prepared to stay on top of them the entire time.

We called Everdry to discuss damp walls in the lowest level of our split-level house. They thoroughly inspected everything and found out that the huge tree next to our house had caused our basement foundation wall to bow and crack. Thank goodness they aren't just a "bandaid" company and care enough to inspect all basement walls, or we may have had more trouble in our future. Everdry gave us a far quote and got us on the schedule pretty quickly. They installed a steel beam to reinforce our wall, installed a total of 3 sump pumps systems, and all that goes with waterproofing basement walls. The workers were very professional, hard working, and personable. I would highly recommend them!!! Other companies didn't want to do all the work that needed to be done. Thank you, Everdry!

The new system install on the interior and exterior of our home went great. We were very happy with the work by Rell and his crew. Not only did it turn out as expected or better than we hoped. They worked at a good pace, answered all our questions when needed and were respectful of our home and nice. We are so pleased to know we are protecting our home value with the work done and it was a quality job well done. Thank you Everdry and team.

Everdry has been great! They have come out to fix two minor issues under warranty and free of charge since installation. In an industry with other less honest companies, they are very professional, and operate with integrity. Highly recommend.

We continue to be very satisfied with the Everdry multi-system project we had done on our finished basement in the fall of 2012. In the 13 years since we had our Everdry system completed, we've been very pleased with the livability of our once damp basement. Having completely remodeled the living space since the Everdry project, we enjoyed the space with our teenagers at the time and our grandchildren now. The sales representatives who came to do our estimate were very thorough in their inspection at our home, provided us with various options for the project, and answered all of our questions. They were very neat considering the scope of the work being done, and we greatly appreciated their respect for our home and our landscaping. Over the years we’ve recommended Everdry to friends and family and will continue to do so.

We had Everdry Waterproofing in 2013. We have not had water present in our basement since. We also had a bowing foundation wall reinforced and have not worried about it since.
The team that did the work was great, worked quickly and cleaned up after the work was completed.
We have continued with the warranty each year- but have never had to use it. Well worth the peace of mind we have in knowing we are covered if anything changes.