HVAC reviews in Lancaster, Ohio

Victor is a professional in every sense of the word. Hubbs is a great company to work with.

Hello, Columbus!

Hubbs Heating and Air has a special place in our hearts. They have helped me personally and professionally on many occasions. The last service call, they were out in less than 6 hours.

We ran into a small issue after, but they sent out a technician for warrantee claim. I support this family owned and operated business and I feel you should to!

#TheHubbsAdvantage

I am extremely impressed with the service I received today. The servicemen is very professional and extremely knowledgeable of checking and repairing my heating unit. He showed good manners and was courteous. I will be more than happy to recommend Hubbs Heating and Air to all my friends and family. Even though my appointment was set for a different day, I asked if they could send someone sooner, they went above and beyond my expectations to accommodate my request in a caring and courteous manner.

I was very happy with the service I received from Victor and his partner today. Both were very polite and very respectful. They worked together very professionally. The job they did was great. Will definitely recommend to others and I will call if I need anything else.

They went out of their way to get us service on the hottest day of the year! Cassie didn't stop looking for an appt time until we were taken care of. Fair price and exceptional service! Explained everything and was done in no time at all! Can't recommend them enough! Victor was amazing!!

Cassie is shining very bright. Great communication, Timely responses, no questions left unanswered. She puts a smile on my face Kowing we can get the work scheduled and not have to wait. So far, no complaints about Hubbs heating. Elijah the tech was amazing too, very patient with us during this process. It's greatly appreciated because it's hard to find companies that still care. Thank you all.

Had a new A/C system installed spring of 2024 and furnace repair + duct cleaning in 2025. Decided to purchase a maintenance/repair package with them to ensure we are keeping up with these systems. The technicians have always been so good to us and very reliable. I don’t feel like I need to get a second opinion because they seem very confident with their knowledge on these issues. The women on the phone is also an absolute pleasure to talk with, I wish I could remember her name. They also work with our home warranty which is extremely helpful with these big ticket items.
Outstanding work!! 10/10 recommend always!

Victor was excellent and very friendly. He assessed our problems and helped resolve our issues.

my request was completed in a timely manner. Tech was courteous and helpful. I would recommend Hubbs heating.

Very easy to work with on scheduling Top notch company I would definitely recommend as well as use them again in the future

From the first visit with Dwayne to the install with Calvin to the last install of the upgraded thermostat with Victor everything was great. Dwayne tried his best to fix my ac but unfortunately it needed replacement. They worked with me on the price and got me an upgraded thermostat. Would highly recommend them to everyone that needs AC. Plus them being a local company was a huge plus. Also everytime i had to talk to anybody in the office they were super nice and helpful.

We are so thankful to Hubbs for picking up the phone and fitting us into their busy schedule.
With some hot days on the way we needed a fix fast!
Victor was polite and extremely efficient. He found and fixed our issue in less than an hour.
Five star service from first contact to finish.

3/28/24 Hubbs Heating & Air technician Jesse replaced my old 25 yo furnace making many modifications to make the new much smaller unit operational. From converting the new furnace to propane, extending the gas lines, making new drain lines and caping off the old one, new exhaust gas piping, fitting it all up against the A coil and extending the air filter assembly was all done to my complete satisfaction. He stayed focused on every detail that needed his attention. Great Job...

Hubbs heating and air is the most trustworthy, friendly and personable people I've experienced. They value the customer and have their best interest at heart

Elijah was very professional and resolved issue very quickly. Other reviews were mixed which had me concerned but everyone in the company were fast, polite, and professional. I would highly recommend them.

The first guy that came out on an after hours call. He said the furnace was fixed and replaced a little part extremely over priced! Another guy came out the following day and didnt charge anything. Did nt even replace any parts and was very knowlegable! He new what he was doing!😀

I can’t recommend this service enough. AMAZING customer service, AMAZING service and also fair pricing and super quick to schedule and get your service done ( thank you Cassie! ). I called them several times before scheduling with questions and she was always super sweet and diligent! Never seemed annoyed for the multiple calls; I appreciate that SO MUCH!
We’re first time home owners and they were super patient with our million questions and understanding with our budget. I will always go to them from now on with any AC/heat issues. Thank you for being so awesome Hubbs!!

PS: Dwayne was our technician and did an OUTSTANDING job! Please give him a raise/bonus or recognition or something!!

Thank you again!!

Your serviceman was very good. Knowledgeable and helpful. He addressed our questions on our heat pump, made some adjustments and recommended the relocation of our thermostat. We were very satisfied with his service.

Thanks so much for handling our emergency so quickly and efficiently. The customer service was excellent and the technician was knowledgeable, efficient and handled the situation with ease. We are sold! Hubbs is our new HVAC go to!

My previous experiences have been pretty good, but this last full install they did for me was awful. They had the wrong coil so they were going to leave me without heat all weekend. Ended up making it right. They flush cut the trap pipe which left my basement smelling like sewage all weekend. Once they finished there was a lot of holes within the system which I had to tape up.

We have a 2 yr old system that was installed by another company that has been nothing but problems since day 1. It has went out twice in the past 3 weeks and was supposedly fixed and it went down again over the Thanksgiving weekend. We could not get Peterman Brothers to come out to fix their mess and I called a couple other companys that could or would not come out. I luckily found Hubbs Heating and Air and Chad was out within a couple of hours and found original install issues that burned our unit up. He was able to get us some temporary heat going. Victor was out today with replacement parts and got us going.
As a Contractor myself, it was great to find a company like Hubbs Heating & Air.
From the initial call to the final repair, everyone has been great!
I highly recommend them if you need new system or repairs!