Plumbing reviews in Lancaster, Ohio

We have been using Joe's for several years from our business location to our home. Joe's has always been very fair with pricing...but the best thing about Joe's are the employees. Always prompt, always respectful and professional. I will never use another plumbing company...100% Joe's Drain Cleaning. We had a major repair on our main drain just outside thr home. WOW...Jacob did magnificent work.

I can't say enough! Joe's Drain Cleaning offers outstanding customer service! I had to call regarding a sewage backup in my basement. They had a true sense of urgency. They came out even on Labor Day 2020. John showed up, dropped a rug on the sidewalk in front of my porch, put on his shoe covers, his mask and said "how can I help you?" I knew I was in good hands. Not only that, I received his picture and Bio in advance via text before he even got here so I would know what he looked like. That gave me a good sense of comfort and safety knowing who I was going to see when they showed up. That said a thousand words about the company itself; morals integrity and good character. John ook care of the job in a timely manner. He made sure it was done right the first time. I can honestly say the job was done a lot better than the previous plumber a year ago. I had been praying for a plumber and God brought me Joe's Drain Cleaning. I just happened to see their truck when I was out at a local grocery store. The gentleman answered my questions with no problem, asked me to write the number down from his truck and they would be happy to come out to help. I'm so happy I called. Yes, I know there's larger companies out there but it's hard to find a company that offers outstanding customer service, warm friendly personality and a true sense of urgency. If that's not enough, they were very affordable and fair. Thank you Jose's Drain Cleaning for taking good care of me and putting my mind at ease! You have a true long-time customer. May God-bless you, your family and your business immensely! ~One happy and satisfied customer. Thank you again! 😊

I had them come out to clear a clogged sewer main. One of their techs, Jacob, came out the same day that I called. He was professional and courteous and explained to me all that he was doing and why. I would use this company again and I am happy with their level of service, professionalism, and responsiveness.

All I can say is thank you so much to Michael and the rest of the staff at Joe’s! After calling a place that wasn’t local to fix a clogged main line, we had issues less than a year later. I found Joe’s through a Google search and called immediately. They came out same day to take a look and confirmed it was a clog in the main line. We had to postpone them running the hydrojet due to cold weather, but Michael still came out annd cabled what he could so we would have a working toilet. A week later he came back and ran the hydrojet and cleared out 4+ clumps of roots. Michael made sure the pipe was clear and he was thorough. This is why I prefer small family businesses. They went above and beyond to make sure it was fixed and fixed well. I will only deal with Joe’s from here on out! Thanks again so much!!

We had a hot water heater leak which was a nightmare with 4 kids. We called Joe's and they were out quick! They disconnected the water heater because the valve shut off water to the whole house and made it so we were able to use the cold water. They then came back and installed the new water heater. Jimmy, our tech was super friendly and helpful and Catherine at the office never complained about any of my million questions. She was friendly and quick to get me answers! I am so pleased with their service!!! I would 10000% recommend them!

Brown Thursday got us. We have had problems with this drain before. The quick response when I called and the quick service visit where amazing.
The tech took care of our issue within an hour and we were good to go. He also made some recommendations and was very professional and knowledgeable.

We were introduced to Joe’s Drain Cleaning through one of the “find a pro” apps online and we sure were lucky to find them. They’re located in Lancaster but also service the Columbus metro area. Since then, we’ve never had to search again. They’ve always arrived within the 1 hour window provided at the time of scheduling. Their pricing is straightforward, transparent and easy to understand. They stand behind their work. And they’re professional and friendly. I’ve always felt that they understood our issues and the most efficient way to address the problem.

Joe’s is a trustworthy family run business and as long as they’ll keep us as clients, they’re the only ones we’ll call for service. They’re not the closest, but they’re the best.

Jimmy was great! After diagnosing the problem with my backed up drain he explained all my options and helped me choose the most appropriate, which was NOT the most expensive.
He completed the work right away and was very considerate of me and my home.
I'm very happy with this company.

Michael was my tech and he was fantastic at explaining the issue, quickly repaired the problem and fully explained the procedure. This was for a tenant occupied rental unit we own. He were there within the hour and done within just a couple hours after that. I will gladly recommend the company and will use them again (if needed). Thanks Michael.

We called two other companies with no response back. Went online and saw the many positive reviews for Joe’s Drain Cleaning, you answered when we first called and gave us a two hour time frame for someone to arrive. Your associate arrived in less than two hours, was very friendly and professional. After having to leave to pick up new piping he had our clog cleared in less than three hours. Couldn’t be happier! We would highly recommend your business and will use your services again if need be. Thank you so much!

Their service was absolutely incredible! My kitchen sink has been clogged for weeks. They were the third plumber that I contacted and they were by far the best. They had a technician out within an hour of me calling and had the problem solved in a timely manner.

The other plumbers I called were unable to fix the problem and quoted me astronomical prices for a potential fix, but these guys knew exactly what to do and charged a fair price.

Joe's Drain Cleaning was very quick to respond to me message and had a plumber on site as quickly as possible. They evaluated the job, let me know my options and kept me informed throughout the process as issues arose. I was very impressed with thier professionalism, efficiency and quality of work. I would highly recommend working with then for you plumbing needs / issues.

Joe's Drain Cleaning service was efficient, professional and extremely customer focused. We had Jimmy who was great to work with. He came in and solved our plumbing issues immediately. Communication was great and I will be using them in the future for all plumbing needs.

Very happy with the installation of a new water heater. Arrived as scheduled. Was very up-front about our options. Got right to work and did a very nice job with the installation and clean-up. Would definitely recommend!

Within an hour of calling, a technician arrived at our house. The technician, Mike, was extremely helpful in explaining all of our treatment options. He did a thorough inspection and cleaning of our drain system. Upon completion of the work, Mike reviewed with me everything that he had done. I was very pleased with the service we received. I highly recommend calling Joe's Drain Cleaning for your plumbing needs.

Was there from American standard fir warranty work just in case it was our fault. you guys had to snake the drains did a awesome job John was very knowledgeable and made sure the customer knew and understood everything that was going on and everything that needed done. I would highly recommend you guys to anyone that needs drains cleaned. Was very courteous and professional. Outstanding job John keep it up.

I appreciate the quick and professional service by this fine company. Joe the Owner and the plumbing staff Technicians were all A-1.

Joe himself gave me a call back to gain more understanding of my plumbing issue. After I had initially called their company to inquire about their serivices. I scheduled a service call.

He sent out John a very knowledgeable plumbing Technician who was a real professional. He quickly had my plumbing issue diagnosed. He provided the best options available for the repair. And completed the job in a very professional and timely manner.

I couldn’t me more pleased. It’s nice to do business with such a great company these days. Keep up the great work.

Jimmy was on time, and kept me informed as to what was going on. He did the repairs professionally, fast, and left our plumbing in great working order. He was a pleasure to deal with. Polite, and so pleasant to talk to! I will recommend this company to anyone who needs plumbing services.

We had a sink that would drain at a snails pace. I called and they got us on the books quickly, came when they said and our service technician was professional, respectful and went over all pricing options with us. Would definitely recommend and use again!

Jimmy was fantastic! He helped us clear our drain out and was very knowledgeable! Everyone was so kind from the lady at the office who answered the phone to the guys that came out to help! would recommend!

I have used Joe's several times and they have done a great job each time. In both situations they were able to respond the same day I called. Joe, Jimmy and the rest of the staff are a friendly, knowledgeable, and professional group.