House Cleaning reviews in Loveland, Ohio

We had B&B here this morning to clean our carpets, they called me before hand to let me know they were on their way & were on time. We had a couple spots on the carpet from our dog relieving himself, that also smelt really bad. I showed them the area that I was mostly concerned about, & the spots are now gone and all of the rest of the carpets look brand new! I did get the deodorizer also just because of those spots from the dogs, & the only bad thing is that the deordorizer is very strong. I kinda have a headache from it now, but hopefully that will dissipate after some time. I told our neighbor about the carpets looking so good, & she has already called them for an appointment to come do her whole house. Thank you to B&B for such a great job!

Mike and Brian were here to clean the carpet in my living and dining rooms. They were on time and they were very personable. I liked the information Mike gave on how to care for my carpet, particularly with pet stains. They also did move my coffee table, lamp and dining room table and chairs. We didn't have anything else in the room. They made sure to put pads under the furniture to allow the carpet to dry. Much appreciation!

I had B&B cleaning my carpet today, and they did a good job which they can do better if they move around the couch as they promised over the phone when I called them. Overall I had a great experience with them. The carpet looks better and beautiful! Thank you B&B !!

I called and had them come out recently to clean my carpets. They were very nice and helped get out some stains from the previous owners. Carpets looked better than they have since I have moved in! Definitely will be calling again!

I just had this company come out yesterday to clean my carpets. Paid extra for the Carpet freshener (which wasn’t cheap) my house smells worse today thAn ever before. I had 5 rooms and 2 sets of stairs they were in and out in less than an hour and left my carpets SOPPING WET!!! I called the office to tell the receptionist that I feel the carpets are extremely wet and I have never never had them that wet after having them professionally cleaned. She literally said to me “I don’t know what to tell you!!!”
I even tipped the two guys and told them to go get lunch. Dumb dumb. I won’t use them again. My house smells!!!!! . I never complain and never write reviews so that should tell you enough. But I felt very discounted!!

Had an appt on June 24 2024 and July 1,2024. They called both days saying flat tire and called again following week saying van broke down. Will not use this company again. Very unreliable and use old brokedown vans

Are y’all for real? These people are a joke and a complete waste of time!! They should be put out of business. So …you guys get drunk on weekends and have hangovers on Mondays so y’all call y’all customers to make up excuses but y’all forgot you gave me the same excuse last week about your vehicles being broke down. So that’s ok I’ll take my business elsewhere.DONT USE THEM!!! Very poor professionalism, unreliable, and waste of my time. Sober up and do your jobs!

They did a great job. I was not aware that they are not allowed to slide a table from one side of the room to the other. I wish I would have known ahead of time that they can't move furniture. So would have been better if we could have planned to move all the furniture out of the house. What a pain now to have your carpets cleaned professionally.

Brian & Mike showed up on time and were very professional the short time they were here. It's been almost a week since they cleaned the carpet and the carpet looks the best it has in years.
Do yourself a favor and let these very personable guys clean your carpet too.

They did an excellent job with our rug. It was very stained up, It came out way better than we expected it to. Highly recommend and they are very reasonable in their price.

Wonderful experience with this company! They got our pet-stained carpets looking better than we could have hoped, and were so friendly we nearly invited them back for a social visit! Good price, great work, efficient.

Did a great job!
Very professional.
Highly recommend.

They did an excellent job cleaning up stains from our boys spilling chili in the carpet. I would recommend them again and again.

I have used this company for 8yrs now & always recommended them but 10 days ago they came and did 2 bedrooms for me and today I decided to redo my bedroom with my personal shampooer and I absolutely could not believe how filthy dirty the water was after only 10 days after they came! Very disappointed! They were here 10 minutes total and gone! Slow down & take a little extra time to do it right!

Frank is the ultimate professional. He was on-time and thorough. Frank explained the carpet cleaning process and what I needed to do to maintain carpet after cleaning. I highly recommend!

I scheduled for a cleaning for my carpet and couch. They called me the day of the appointment saying that they wouldn’t be able to clean because a motor went out in their truck. We had prepared and put everything on beds for the cleaning and then they canceled last minute so just beware

Everyone was wonderful from scheduling my appointment to my technician, Darren. He really took good care of my home and it smells wonderful. I will definitely be using them in the future.

Our ducts needed cleaning, and Darrin delivered! Easy process to schedule and complete. Highly recommend!

Removed the stains from our parents hallway. Great service, great price.

The Best Carpet Cleaning Service I have Ever Used! Call them and Get the World Class Service.

Unprofessional. The no showed my appointment. I took the day for the appointment and paid for a parking spot for the cleaners car. They no showed and wouldn't answer my messages or calls.
Do not recommend.