House Cleaning reviews in Loveland, Ohio

4.6 based on 303 reviews Back to the listing
    1

    Great job!!!!!!

    5

    These guys are the best

    4

    Good job.

    5

    Did great job as usual!!!

    5

    Service was excellent and Mike was very professional.

    5

    They did a great job , thank you

    5

    Love there work and the response time is always quick.

    1

    Did not clean the place thoroughly, unprofessional, and will tell you one price over the phone and try to charge you another in person

    5

    Cleaned my overly nasty carpet and it looks like new and smells super fresh! Great service.

    1

    Appt scheduled for this morning and they never showed up. I called a few times and the phone just rang and rang with no answer. I called Clean Right in Centerville and explained my situation and they are coming out this afternoon for me.

    1

    Misled us to believe, through their magazine advertisement and the fact they told us we only had to to move anything breakable or that might get tipped over, they moved furniture to clean a bedroom, When they showed up they would not even move a night stand. Don't call these people unless you have a empty house or just a hallway to be cleaned.

    1

    I had things moved and had a appointment for Saturday the13 2021 at 12 to 2pm they never had the courtesy to call until 5pm, I told them never mind. Because I had already put stuff back
    DO NOT RECOMMEND
    VERY UNPROFESSIONAL

    1

    We received a call 30min before scheduled appointment and was told their employe called off work and there were no other employees on the schedule for today....complete wast of my time!

    1

    I was recommended by a friend and they cancelled two weeks in a row right before they were supposed to be here. Very unprofessional and wasted hours of my time prepping the rooms for their arrival.

    1

    Was supposed to be here between 2:00 - 4:00 and did arrive until 4:45 and finished 2 rooms, a hall and stairs in less than 15 minutes. No call about being late, grumpy and unprofessional worker.

    5

    Excellent service, professional cleaners were very polite. I was truly amazed at how great my carpets looked when they were done. Highly recommend and will definitely use again.

    1

    Overall I was not impressed. They cleaned my carpets so quickly I was left concerned that they did not do a thorough job. They did not move any furniture while previous cleaners have to clean under. When I asked for advice about some wear on my carpet they just tried to sell me another service.

    5

    Had them clean mother-in-laws carpet today. They were about 30 minutes ahead of schedule and called to let me know they were on their way. Really did a great job, and moved chairs to clean underneath. Spots and traffic areas were as clean as the rest of the carpet.

    5

    Very thorough Job. Great Price!

    1

    The company showed up in a van with another company's name on it as if they're subcontracting the work out. The employees we're disheveled and and pretty sure the guy brought his son along just for the help. Contracted them to clean 5 rooms and a stairwell. Literally in and out in 20 mins. When I went to pay he said he was just going to call the Credit Card number in and not write it down. Well the person on the other end was "busy" so he had to write it down. The charge was on my card before they left the drive way (Saturday). It's now Tuesday, the charge went thru, and now I have another pending charge for the same amount. I called the company and they said no one wrote the authorization number so they ran it again and they would void the charge. My whole experience with this company has been all around shady and would not recommend them. On top of it all, I didn't notice a difference in the carpets. Completely unacceptable.

    1

    They NO SHOWED and would not even answer our phone calls. Would have been nice if they had enough dignity to atleast call and inform us they weren't coming rather than having us wait all day with half our furniture sitting outside.

    We had an appointment sheduled for Saturday. We moved everything outside and into our kitchen so that we had as much as possible off the carpet. The appointment was sheduled from 1-3pm. We called 4 times from 3:30-5pm and left voicemails on the guys(Joseph Campbell) cell phone that had called the house earlier that morning telling us there had been a cancellation in case we wanted to move our appointment up, which we had already told them 1pm was the earliest we could do.

    This company is extremely unprofessional. I cannot believe this company couldn't even give us a call and let us know they weren't going to be coming! We sat around from 1-5pm waiting with half our things in our front yard and the rest taking up our entire kitchen. I'm still in disbelief that a company would just not show up to an appointment they set up!?! I would never recommend this company in anyway shape or form. After reading other reviews on here, I can't believe Reach Magazine is even letting a company with consistent cases of blatant disregard for their customers advertise in their magazine. Just look at their reviews for yourself here, Angie's List, ect.