Reviews of local pros in Madeira, Ohio

4.2 based on 93 reviews Back to the listing
    5

    Legendary Homes is an amazing company with an even more amazing team. I would 100% recommend Matt Stanley and his team to anyone looking to build their forever home. Their teams attention to detail and design expertise are at the highest level and you will not be disappointed in your decision to work with them.

    5

    Our experience building a home with Legendary Homes was very positive. We had open communication as to what things we wanted to add or change.
    Our project was finished in a timely manner. Our 90 day warranty follow up has been very good with Legendary Homes. Josh, our warranty representative has stayed on the contractors to make sure that all repairs have been completed.

    5

    I've had the opportunity to finance a number of ground-up construction projects for Matt & Legendary Homes, and every experience has been exceptional. Their attention to detail, communication throughout the process, and commitment to delivering on time and on budget consistently stand out.

    From the initial plans to the final walkthrough, Legendary Homes demonstrates professionalism, integrity, and genuine care for their clients. It's clear they take great pride in the homes they build.

    As someone who works closely with homebuilders across many markets, I can confidently say Matt and Legendary Homes are among the very best in the business.

    5

    We’ve been working with Matt Stanley and Legendary Homes for a couple of years now, and it’s been an awesome experience from day one. Matt runs a super organized operation, keeps great communication with all his subs, and really pays attention to the details that make a difference in the final product.

    He’s very hands-on and easy to work with — always makes sure everyone on site knows the plan and what the end goal is. That kind of involvement is rare these days, and it shows in the quality of the homes Legendary builds.

    We’ve sent a few friends his way who were looking to build, and we’ll keep doing it. Great company and great people to work with.

    — AJ Nieman, Nieman Plumbing

    5

    We absolutely love our Legendary Home!
    Our experience was both fun and positive, and the quality of the home truly exceeded our expectations. From start to finish, the customer service provided by Matt and Josh has been outstanding. They were attentive, professional, and made the entire process smooth and enjoyable. We couldn’t be happier with our new home!

    5

    We purchased one of Legendary's spec homes and it was our first new construction. We were drawn to the character of our home. Crown molding, tongue and groove flooring, solid doors, high ceilings (including the basement)... in short, it felt like a custom home. The floor plan (Southern Living inspired) was well thought out and gave everyone more than enough space to do what they needed or wanted.While those things were important to us, we bought the house because of the quality of construction. It was extremely well done and no corners were cut. If we are to build a new house down the road, Legendary Homes is the first call.

    5

    Very reasonable and responsive.

    5

    Very timely, excellent service!!!

    1

    Poor communication and expensive.

    5

    Put in new toilet and vanity. They worked around my schedule. Absolutely the best!

    2

    As much as we like Steve, their customer service lives little to be desired.

    5

    Promt attention to a serious broken pipe. The owner showed up on same day I called.

    5

    Have always gotten fast response and good workmanship from Russell Plumbing!

    2

    Customer service is not very good. Receptionist was very rude. If you want quality service you may want to look elsewhere.

    5

    Matt and Steve are great. Not sure what all of other reviewers are upset about. Had no issues on all sorts of work on my property.

    5

    Excellent professionals, serious and good value. They always fix the issue and they are reliable and dependable.

    1

    The receptionist was very rude and hung up on me. She was angry because I called to try to schedule something at 3:49pm when they close at 4pm. Not sure what I was supposed to do -- came home to sewage in the basement, so of course I'm going to make some phone calls.

    1

    Completed my job half way in first call. I ordered part from Amazon, since the specific part wasn't readily available with them at the time of first call. Now are charging me again as a separate service call to put the new part (this should be included in original service call). Not a good Service at all.

    5

    I've had these guys work on my house on a few different occasions, and they've always done great work at a lower price than I expected. They're the only plumbers in the area that I actively recommend.

    1

    The most ignorant rude lady answered the phone with such disrespectful responses. I will never refer this company to anyone not even if their services were free. The worst customers service I have ever experienced. Zero stars for them.

    1

    Duke energy shut off our gas because we had a gas leak. We called Russell and they said they could be out to check the gas line the next morning. When we called back the next morning, they said, "oops!" whoever you spoke with didn't know the schedule. Maybe we can get there tomorrow?" Completely unprofessional.