Reviews of local pros in Madeira, Ohio

4.2 based on 93 reviews Back to the listing
    5

    I've used Russell Plumbing several times now. Each time they have done a great job. Fixed the problem, left the worksite clean, went the extra mile, and the price is fair. My plumbers were Mark and Jerry - both great guys and very skilled.

    5

    We purchased one of Legendary's spec homes and it was our first new construction. We were drawn to the character of our home. Crown molding, tongue and groove flooring, solid doors, high ceilings (including the basement)... in short, it felt like a custom home. The floor plan (Southern Living inspired) was well thought out and gave everyone more than enough space to do what they needed or wanted.While those things were important to us, we bought the house because of the quality of construction. It was extremely well done and no corners were cut. If we are to build a new house down the road, Legendary Homes is the first call.

    5

    We absolutely love our Legendary Home!
    Our experience was both fun and positive, and the quality of the home truly exceeded our expectations. From start to finish, the customer service provided by Matt and Josh has been outstanding. They were attentive, professional, and made the entire process smooth and enjoyable. We couldn’t be happier with our new home!

    5

    Our entire home building process with Legendary Homes was excellent! The Legendary team is fantastic to work with and was very responsive, patient, and focused on meeting all of our requests. We are very happy with the construction quality and craftsmanship of our new home. We highly recommend Legendary Homes!

    5

    We’ve been working with Matt Stanley and Legendary Homes for a couple of years now, and it’s been an awesome experience from day one. Matt runs a super organized operation, keeps great communication with all his subs, and really pays attention to the details that make a difference in the final product.

    He’s very hands-on and easy to work with — always makes sure everyone on site knows the plan and what the end goal is. That kind of involvement is rare these days, and it shows in the quality of the homes Legendary builds.

    We’ve sent a few friends his way who were looking to build, and we’ll keep doing it. Great company and great people to work with.

    — AJ Nieman, Nieman Plumbing

    5

    Our experience building a home with Legendary Homes was very positive. We had open communication as to what things we wanted to add or change.
    Our project was finished in a timely manner. Our 90 day warranty follow up has been very good with Legendary Homes. Josh, our warranty representative has stayed on the contractors to make sure that all repairs have been completed.

    1

    All the reviews are similar to my experience. Used them years ago and they complained about me not paying. Guy just left my house without trying to take payment. Never got a bill and tried to charge a late fee. Lady on phone was absolutely rude. Years later tried to give theme a second chance, and again lady was rude from the first word. Said they could do what I needed and needed to check schedule. Called back and said to call someone else! Sure will.

    1

    Steve was hired by my contractor, Riley & Rees, who turned out to be con artist, and took my money and didn't pay his subcontractors. Russell Plumbing completed work for my contractor and he didn't pay them. Steve then placed a lien on my house despite me telling him I directly paid Riley & Rees for the work he did and they didn't pay him with my money...they pocketed it to pay other debts. I contacted Steve to explain the situation, he told me that he would remove the lien, and then months later, nothing has been done. Unfortunately, you can't trust him to keep his word.

    5

    Russell Plumbing is our first and only call for any and all plumbing-related problems. All of their plumbers are professional, courteous, punctual, and extraordinarily knowledgeable about their craft and trade. We have never had to have them come back out to fix a problem that should have been fixed the first time. We cannot recommend Russell Plumbing highly enough. We won't use any other plumber. They do outstanding work!