Reviews of local pros in Mason, Ohio

Lichtenburg Landscaping did a complete backyard design which included pool and outdoor living space. Aquatech did the pool and Lichtenburg did the rest. Would highly recommend!!! Our backyard is beautiful!

We hired them to put in our paver patio. *Horrible* experience. They didn’t seal our pavers correctly, steps put in weren’t properly built, and then the owner was annoyed we wanted it fixed.

Very poor landscaper done by Lichtenberg.
I hate my builder for referencing him my Long cove builder in mason area. Very average Landscaper never recommend to any one.
All over my yard is filled with red color rose bushes and white viburnums.
NO CREATIVITY AT ALL.

Had some landscape done around the house and had a paver patio installed. Landscaping was done poorly with plants not placed properly and mulching border not outlined well. Patio was installed and existing downspout lines were not rerouted properly. Water also does not drain properly. Pavers walls were fit poorly with large gaps between blocks. Crew was loud and used profanity regularly around kids in the neighborhood. We had several complaints about it. Would not recommend using.

They put in an outdoor fireplace. We’ve had problems with it ever since it was put in 2015. Now after calling someone to clean it we’ve been told that it needs to be torn down and rebuilt at a cost of $25-$35,000. I question whether this fireplace was meant to burn wood or not, even though we were told it was OK to burn wood in it by the landscaper.

Steve came to our house in mid-October to review our landscaping update project. He said he would provide a quote in about 3 weeks. I left a message at 4 weeks and never heard from anyone. Apparently they didn't want to do our project but didn't have the courtesy to tell us. We did find an excellent landscaper that completed our project in a timely manner.

We loved working with Steve and his team! He came up with some great plans after meeting with us, and was awesome at getting things done prompt! His guys on the job site were so polite, and went above and beyond as far as their work. Each day, they even cleaned up the street after having used the wheelbarrow/unloading equipment etc. we can’t wait to find more projects to use them again!

Steve and his team did a fantastic job on our patio and landscaping project. Everything went according to plan and very smoothly for us because Steve and his team took care of any issues that came up seamlessly. Steve came up with a beautiful, modern and unique look for our front yard and coordinated with the other vendors to make sure the design was flawlessly executed. Steve went above and beyond to make all parts of the project go smoothly. We really appreciated him taking on the role of the point person for our project for the other vendors, which he didnt have to do. This is part of the exceptional service you receive from this company. Each day the team worked, they were polite, efficient and cleaned up the work space each day. Having spent some time coming up with the design plan with Steve, i was expecting great work but I was so pleasantly surprised with how easy and efficient the workflow was. We are looking forward to Steve and his team working on our backyard project in the future.

Steve and his team did an amazing job on our back yard remodel project. I started with an idea and Steve turned it into a great design which was then executed to create a beautiful backyard landscape. We had Steve and his team put in a fire pit, block walls, paver patios, outdoor kitchen, cocktail bar, lighting, and of course landscaping.

The team was always responsive and clearly communicated the status of things. I felt comfortable knowing that Steve and team would complete the job to high quality and would not leave me hanging or give me the run around. Finding good people to work with is hard in today's environment and I am sure glad I found Steve to work with on my project.

I would recommend him again to anyone looking to do a small, medium, or large project. Steve has great design skills and attention to detail as well!

Steve came out, and we shared the project we needed done to overhaul both our front and backyard landscaping, hard scape, sod, irrigation, and tree removal. It has been well over a month, and even though I emailed and texted quite a few times, I have never heard back from him with an estimate. This is a pretty big job. We ended up going with another landscaping company to do the job.

Update: After posting this review I received an estimate through email. A little too late. Customer service is everything with my generation.

Overall very poor experience. After waiting for my online order for 2 weeks the CEO emailed me saying my order was ready and everything was in stock. After waiting for almost an hour the worker showed me an invoice that was completely different from the invoice i was emailed. They weren’t able to fulfill half of my order and said it would take time to refund the $90 worth of plants they didn’t have. Very unorganized. Not to mention the quality of the petunias were garbage. Lowe’s and Home Depot have much better quality. I ordered 20 petunias and can count only 4 flowers on them. The rest are brown and wilted.

This is another awesome place to spend your money. They have virtually ever type of plant, shrub, or flower that you could possibly want. Trees as well. Prices for landscaping has skyrocketed but there are still some goods buys to be had here. Overall their quality is high so you can buy with confidence and of course they offer a warranty. They will assist in loading your purchase as well.

Will never do business here again!! They will not honor their return policy.I had bought 4 boxwoods and various other shrubs the boxwoods look like they have boxwood blight and look terrible. The barberrys also look terrible and look like there dying. Came in to show pictures and somebody told me just cut them down to stem. Shouldn't have to do that in less than a year of having them and taking proper care of them.maybe poor quality shrubs.

Everyone was so friendly and helpful. The hotdog stand out front was an added bonus. A great selection on plants and trees. Free water while your shopping!! And the nice guys out front loaded my car for me! Amazing place and experience.

I went to Natorp's yesterday (on Mother's day during the Covid crisis, I know, I'm a jerk) and expected the place to be absolute madness. However, the staff was INCREDIBLY helpful regardless of everything going on and helped me to find the perfect plants for my yard. I needed some very specific items for water-loving plants in partial sun/shade and they delivered. While the checkout line appeared long, they had staff directing everyone to the correct checkout counters and everything went quickly and smoothly. I'll definitely be going there again due to their incredible selection, friendly service, and efficiency during this crazy time.

Huge selection of vegetable plants- healthy and at competitive prices! Plenty of staff to answer questions, and they are friendly. Checkout is efficient. Parking lot is spacious.... My new go-to for plants.

Natorps is fabulous! They have the best selection of the healthiest plants in the area. Their design and landscape work are exceptional, and their customer service is outstanding. I am a very satisfied longtime client.

My husband and I had the pleasure of meeting Dawn Sunday morning at your Mason store. WOW!! We needed HELP as we are not landscapers. It was like God sent us a gardening angel. She gave us great advice, was so helpful, allowed us to make choices with some suggestions. She was so nice, patient and kind. We went home placed everything and then came back for more.. thankfully she was still there and more than willing to help us with round 2. We will be back for round 3 soon and pray Dawn is there to help again. You are lucky to have her on your team as her customer service is AMAZING.

Prices are shocking! The hanging baskets were on par with other nurseries but perennials and annuals have skyrocketed. For whatever reason, you can get giant red banana plant for $45 way below retail in other local nurseries. I was excited to use my free perennial coupon and was surprised to learn that the coupon in actuality is capped at $12 and none of the perennials were anywhere near that price so I got to pay $8.50 for my free plant. And worst of all is how HOT it was inside their building. Many of their plants were wilted (including us).

This is a fantastic nursery/greenhouse. My wife and I needed some help with design so we submitted information about our flower beds and they did a free design for us that was awesome. The selection and quality is top notch. The people were very helpful and even helped us load our plants into our truck. The 12 month guaranty on the perennials shows that they stand behind their product. We highly recommend Natorps!

Love visiting here. Too many choices and reasonable prices. Staff has always been friendly and helpful. Great quality plants.