Reviews of local pros in Mason, Ohio

This was my first time using this Company, and if I ever need HVAC in the future, I’m gonna call them. I was able to make my appointment at 3:30 on a Friday afternoon, and somebody was here by 6:45 PM. He was very professional and fixed the problem in less than 30 minutes. Even told me what he recommends to do some general upkeep on the unit. I highly recommend Ben Reid as a technician too

Our new homeowner’s insurance is requiring one of those leak detector/whole house shutoff devices. Called these guys for a second estimate as I thought the first one was high. Not only was their estimate about 20% less for the same device, the plumber (Mason) said I can actually do it right now if you want. This was great as I already had blocked a half day off just for the estimate. He did a great on the work, made sure everything was cleaned up well, and walked me through the app setup. I will definitely use them again and request Mason.

John, Jason & Greg came and fixed our sump pump lines that lead to the storm sewer. After they assessed our situation they came bk with a back hoe in a timely manner . They did an exceptional job! All 3 were very conscientious, extremely polite & professional and were able to fix our sump pump lines in the front yard. They operated a back hoe & even saved our sod! Once everything was finished they put everything back and our yard looks great w the sod placed back over the giant ditch they had to make. The new sump pump lines are operating perfectly. I would highly recommend Nixco Plumbing!

We had a fantastic experience from start to finish. They came out the same day to assess our leaking main water line and provided a very competitive price. The work was scheduled for the following week and completed efficiently.

Todd, the plumber, did an excellent job overseeing the entire project and crew. The main line—from the meter to the washer room (main valve)—was replaced in just one day. Other reputable companies we contacted estimated it would take up to three days (with no water during that time) and quoted prices about 20% higher.

We were also impressed with the responsive and helpful office staff. Todd and the entire crew were professional, knowledgeable, and easy to work with. This company clearly has the right people, expertise, and equipment, and they deliver top-notch service at a great value. Other small businesses should take a note.

We had a valve for our washing machine that started leaking. They called me back right away and they were able to fix it within 3 hours of the call.

Thank you Shawn Crank at Nixco Plumbing! We will sleep sounder knowing that you have checked our plumbing connections and replaced what could have been leaks and also installed a new laundry sink. We avoided potential damage by asking for your help.
We look forward to seeing you again soon!

I called Steve Jones Plumbing about a water heater issue. He called me back right away and spent some time on the phone telling me what the problem may be. A few days later he promptly arrived at my house, flushed the heater, taught me a few things about how it worked, and saved me from buying a new one. He’s been in the trade for years and isn’t hesitant to share his experience and talents with the customer. Honesty and integrity are rare in todays world, but you’ll find that with Steve.

My family has used Steve Jones Plumbing multiple times. We don't even consider anyone else for our plumbing needs. Steve is a plumber with impeccable intergrity. If he says there is a problem, there is a problem. He fixes it fast and right and doesn't try to up-sell us or get us to have unnecessary work done. Having someone in this field that we can trust is super valuable. We appreciate his work.