Reviews of local pros in Massillon, Ohio

Great service and customer support!

Todd was friendly, and fixed the problem.

Technician was very polite and knowledgeable.

Very professional and personable

He came in, did his job and then left. He was very professional.

Our tech was very polite informative and professional

Joseph B. was efficient, friendly and knowledgeable. Appreciate the kind workmanship.

Our technician was very nice, professional and knowledgeable.

We called 2 weeks ago to have someone come repair a washer and fridge, they give us a date of 6-24-21. They call the day before and say someone will be there between 8a and 5p 9hrs! Ok well we waited all day I had to go to work she had called off worm for this and 5p comes around and nobody showed up she called and the person on the phone says “oh it looks like it needs rescheduled, he must have had too much to complete. She’s like I can do an emergency appointment and see when I can get someone out there”

He was very nice & respectful. Thank You so much

My recent lawn tractor service call was the third time John provided the service for me. John is a great representative for Sear's Tractor Repair; he appeared at the time stated and provided the repairs needed. I was very satisfied with the work and cost.,
I rate the service at ten out of ten.

Roger Lile

Repairman arrived on schedule. He was courteous and efficient. Analyzed the problem and had required parts on truck so repair was completed in one visit. Great job!

This is the old Massillon Kmart turned into a rather nice self-storage place.
I don't know about any appliance repair.

Joe was kind to my family and thorough in his explanations and work.

Unable to talk to a person. AI operator and no longer hire humans for this. I will unfortunately no longer support this company. Shame on you Sears - you make enough overhead to hire people.

Polite, outstanding customer service, honest about repairs felt that we could trust him to do the right thing for us. An asset to your business!!

Todd, our repair technician was excellent! He was professional, knowledgeable and friendly.

Very professional and qualified. He put on booties to prevent traffic. Discovered the root problem quickly.

Dave did a great job!

I had the pleasure of Joseph being my repair guy, He was prompt friendly and got busy right away fixing my fridge. I would highly recommend Sears home service and Joseph.

Joe was courteous, efficient, and took time at the end of the appointment to give me an overview of what went wrong. Great experience.