Home Services reviews in Medina, Ohio

4.6 based on 760 reviews Back to the listing
    5

    Fantastic job! Mark's Cleaning Service is so efficient and thorough with their carpet cleaning. They cleaned 5 rooms, 3 stairways, and hallway. My carpet looks like new again. Very professional and courteous. Thank you Mark for such a great job.

    5

    We had Marks come out to do a steam cleaning of our residential carpeting. They were on time, did a nice job and the service crew and office folks were knowledgeable and helpful. Had a couple minor problem areas appear after carpet was dry = = They came back out and did a touch up treatment == no hassles , no problem , looks great == We will definitely call them again !!

    5

    Marks cleaning service is an incredible job with keeping their customers 100% satisfied. Would definitely recommend them because they do actually care about your satisfaction and making sure your carpets are cleaned properly and stains removed!
    Thank you!

    1

    Horrendous experience ending in theft and a job NOT done. Hours upon hours and hiring other people to fix the job they did not complete. Still expected us to pay after theft occurred. Do not recommend. We hired a company to do a deep clean on a home we purchased, we specifically hired a company because it was a big job. We expected this to be clean. I walked in to their maids trash talking our new home as well. SO disappointed.

    5

    Mark's cleaning service came out wash my windows inside and out. They did a most excellent job, very respectful of my property, did above and beyond the Call of Duty. After cleaning all my windows inside and out some of my windows have hard water stains that did not come off and I was not charged for them. The guys were very nice and respectful.

    5

    The team at Mark's Cleaning Service is fantastic. They're professional, friendly, and thorough. They clean our offices at Slate Rock FR each week, and I've never had a complaint about their level of service. I've had nothing but great experiences with anyone I've talked to there.

    5

    Desiree and her team are incredible. I made one phone call, which easily turned into a home visit to assess the house. It was so easy to work with Desiree and efficiently book the deep cleaning service. Desiree’s communication is exceptional, kind and personal. She is helpful at every step of the way. Desiree brought in a team that did incredible, transformative work in a 3 bedroom home. She’s very dedicated to the customer experience. I’m very grateful for her communication and expertise.

    5

    I can't speak highly enough Mark's, especially Desiree. I've hired/fired multiple companies for a very straight forward, simple, office cleaning. After quite some time with mark's, I'm very happy and always confident Desiree will make sure things are 100%.
    She goes above and beyond to make sure our office is taken care of and we appreciate it very much!

    5

    I have used Marks for windows and general cleaning over the years and just recently used them for a deep clean moving out of house project. Very thorough, fair pricing, efficient and the oven has never looked better! If I were staying in Ohio, I’d stick with them. Desiree is a great manager, and her crews never disappoint. Highly recommend 😁

    5

    I have been a customer of Mark's Cleaning Service for over a year a
    and a half. I cannot say enough good words about Mark's. The same staff members come each and every time. Desiree the supervisor is responsive. Julia is the leader of my in home team. She is the epitome of superior customer service. Whether a bi-weekly cleaning or a deep cleaning they do an awesome job. They are honest, trustworthy, reliable and flexible with scheduling. I highly recommend this company for any cleaning need.

    5

    Had a wonderful experience with Mark's Cleaning Service. Nicole and Brie arrived on time. They reviewed what cleaning was to be accomplished and they set to work. Working together very efficiently. Both ladies were friendly. What a pleasure to have them in my home. After they were finished my home sparkled and smelled wonderful. Highly recommend Mark's Cleaning and these two ladies.

    5

    I was very happy with my house cleaning service. I had 2 cleaners who were very friendly and they did a great job. In and out in less than 3 hours. I recommend them.

    5

    Mark’s cleaners has always provided excellent service to my apartment building! Desiree is extremely responsive and always helps me out when I’m in a jam with apartment deep cleans! The staff is always professional, come, prepared, take their time to make sure every detail is perfect and ready for any new tenant that is moving into my apartment! Nichole, Especially, did such a thorough job! If you’re looking for a very professional and dependable cleaning service look no further! Mark’s cleaners is top-notch!!!

    5

    Tyler was great to work with, competitive with pricing, and flexible on scheduling. We have multiple dogs, so carpets do not stay clean long and we have them cleaned regularly. When our regular cleaner informed us they were no longer doing carpets, I found Diamond. What stood out to me most was the reviews and the specific mention of pet stains.

    First, unlike other cleaners, Tyler swept the carpets before he did anything. He assessed the areas and the stains, etc. then he spot treated what needed it and then cleaned the carpets. When he was done, he got down and smelled the carpet to make sure it was clean in the areas most trafficked by the dogs.

    Not only will I use Tyler in the future, I will recommend him to all my friends and family.

    5

    Tyler assisted with moving furniture, cleaned all area

    5

    I was very pleased with the results of the carpet cleaning.

    5

    What a great experience!The carpet came out amazing!

    5

    Was very professional, thorough and affordable! Would hire again and highly recommend!

    5

    Excellent service!

    5

    Tyler was very professional, on time, explained what was being done and why, and friendly.

    5

    Excellent customer service highly recommend esp for removing pet stains/odors.