Home Services reviews in Medina, Ohio

4.6 based on 760 reviews Back to the listing
    5

    It was so lovely to get home to such a clean house. Things we became blind to being dirty were so noticeably clean. Claudia and Kylie have come to clean and they both did such wonderful jobs!

    5

    Great experience - we had a deep clean by Paige and Breanna and it was just such a relief to have a truly clean home after months of being too busy to catch up myself. They were professional and thorough and I’m looking forward to having recurring help in the future.

    5

    Petal Sweet had great customer service, scheduled within a short time frame and did a great job cleaning our house. Reasonable pricing too! I’d definitely use them again.

    5

    Natalie did an amazing job! She even folded my babies blankets in her crib. So happy w petal sweet! Def rec!

    5

    Jenna and Amber did an awesome job. Very courteous and communicative and we were thrilled with the cleaning. Will use Petal Sweet again!

    5

    I have been using this service for many months, they always do a good job with my Place! Special acknowledgment to Sara, she did the best and most thorough job I think I’ve ever seen! I definitely recommend them

    5

    Kylie was prompt and got straight to work and did most of our homes cleaning until Savannah was able to join her when she finished with the previous home she was at. Both did wonderful work and we are pleased to have been referred to your company!

    5

    Petal sweet always does a great job and leaves our home very clean. Jenna did an amazing job and is one of our favorite cleaners! She always takes extra time to inspect our house to make sure it is as clean as possible.

    5

    Kylie is outstanding when it comes to keeping our home spotless. Her attention to detail is unmatched, she doesn’t just clean, she makes sure every corner is cared for. She’s incredibly professional, reliable, and thorough. We couldn’t be happier with her work.

    5

    Petal did a deep cleaning for me. They were very commutative while here and diligent in their work. I can’t remember names very well, so apologies I can’t thank everyone. Jenna was great and her team was equally great. Amber in the office was also helpful, kind, and listened to my needs. My cats also loved the team. 😻

    Thank you, Petal Seeet Cleaning and team!

    1

    Would not recommend this company. They trick you into the first cleaning with a larger crew and more cleaning time than you'll ever receive once you're established. We've used them for months at this point, on a weekly cadence, with the same cleaning list every time. The last few visits they've completely skipped vacuuming and mopping the entire house (which is the whole purpose we have them - i can't keep up with the vacuuming and mopping) ((amongst other missed items such as inside windows, but whatever)). Why am i paying hundreds of dollars for basically dusting?

    After trying to contact them multiple times for them to come finish the jobs or at least refund our money, they've ignored my husband's communication.

    Stay far away, the sparkle quickly disappears when they get comfortable with you as a client.

    5

    We have great experiences with Petal cleaning! It’s easy, super clean, and everyone is SO NICE! It’s been such a great experience all around. Breanna is the best and does such a great job!

    5

    Nicolette and Kylie did an awesome job on a deep clean of our house. They were super friendly and even greeted our dogs with enthusiasm. Put in small touches that were above and beyond.

    5

    I’ve been using Petal Sweet Cleaning for a few months and it makes my day-to-day so much easier. Great communication and also they’re open to feedback. My cleaner today Natalie P was great - extra thorough and really kind. Would recommend!

    5

    Petal Sweet did an amazing job on a move-out cleaning for us. Very thorough and we got great feedback from the property buyer. Highly recommended.

    5

    I hired Petal Sweet cleaners to clean my parent’s house. It was a Christmas gift. 2 cleaners came for about a half day. They were on time, friendly, and worked very hard. The service came in at the lowest end of the range quoted.

    5

    Chelsea, Ashley & Izzy did an exceptional job deep cleaning our home! Unlike other services we’ve had, they didn’t spend half the time playing with our pups or on their phones. What a nice change to have such professional service!
    Looking forward to our bi-weekly service with them.

    5

    We had our first cleaning with Petal Sweet Cleaning, and we are beyond impressed. The quality of the cleaning and organization was outstanding — truly above and beyond what we expected. Every detail was handled so professionally, and our home has never looked or felt better.
    We’ve tried different cleaning services over the past 20 years, and it’s clear that Petal Sweet Cleaning stands out as the best. They are true professionals, and we’re so glad we found them!

    5

    Savannah does an excellent job! Everything is perfect! I had a chance to meet her and she is very pleasant. We appreciate the great job she’s done

    5

    Ashley did a great job! I have been really happy with Petal Sweet. We have had multiple people come to clean the house and the quality has been consistent, which is a rare find from a cleaning service!

    4

    I’m adjusting my rating for this business because of their persistence to try and make me happy. They did not charge me for the poor cleaning. They are reviewing the photos and going over the Cleaning with the person they sent out. They’re going to be doing some retraining and communication with their employees. They personally called me and asked if they could send someone out to do whatever cleaning I want it done at no charge. I will say as far as customer service they are going above and beyond. I am declining all the nice offers because I just think at this point it’s easier for me to handle my own house cleaning myself. But I do think they deserve a better rating for how well they handled my complaint and my bad reviews.

    I am not impressed at all. I’ve had this company come out about four maybe five times. The cleaning is definitely subpar. If you have a throw rug on the ground, they will not pick it up and shake it out or do any efficient sweeping around it You literally have to clean your house before they come so I’ve canceled the service. The area they’re good at cleaning the toilet in the mirror in the bathroom. Forget the floors or dusting completely inefficient. Forget the shower or bathing area terrible.