Reviews of local pros in Monroe, Ohio

4.9 based on 95 reviews Back to the listing
    5

    Explained everything, answered my questions, very tidy. Thorough and quick.

    5

    Hassan was very professional. Very knowledgeable. I would recommend him, and this company to anyone.

    5

    Excellent service, efficient. Easy communication via text

    5

    Another wonderful job! I use them for my rental properties as well as my home. Great honest company with curious and professional servicemen.

    5

    Great service and solid competitive pricing. Also local!

    5

    Great experience with the team for my HVaC needs. In and out and all cleaned up afterwards.

    4

    The tech was great, quick response time. I just feel like the prices are ridiculous. I paid it because I need the air back on. But if I was in a situation to shop around, I would have looked for a better price.

    4

    He was quick. He wasn’t here long. But he did forget to close the little door on the bottom of the furnace. So it wasn’t going to come on until it was closed and secured.

    5

    Guys came by and did a great job evaluating my home for a damper system. While they did not think it was a viable solution, they gave us other options and were professional and friendly. These days, this is worth more than money. We will be using Monroe for all of our HVAC needs.

    5

    The Five Star technician was knowledgeable and respectful. I am so happy being your customer.

    5

    Luke is absolutely a delightful person with a solid technical knowledge and a very gentle person to converse with.

    5

    My technician Hassan was professional and knowledgeable, gave me options and a better understanding of my system!

    5

    Brandon Lowery was great. Easy going. Was fast to educate me. Would recommend Brandon to anyone.

    5

    Luke went into detail about all the issues I was facing with my AC unit. He explained how everything worked (or didn't), and how to correct it. I'd definitely welcome him back for any future issues.

    5

    10\31\23=Reached them thru their internet site. they open @ 7a.m. I rec'd call @ 7:20a.m., was here 5 hrs later.tech was super friendly,explained the problem and cost right up front. We discussed the history of problems with unit. He was very polite, professional, and accommodating.Answered every question I had and provided helpful tips for the future. He explained all pricing before proceeding, which is appreciated.Great service, quick response and very pleasant office contacts. CALL THEM. Thanks very much to all.

    5

    Service tech arrived to look at system, he informed us we had a leak somewhere either the outside coil or inside, with the age of our unit we made the decision to replace the AC unit. They arrived the next morning early to replace the unit! Couldn’t be more happy with the quality of work and knowledge of service tech as well as installers.

    5

    Excellent service. Brian did a great job. He performed a very detailed assessment and effective remediation. Very satisfied with the experience.

    1

    They came out to our house, told us the repairs that were needed and gave us a quote. We’ve been trying to reach them back to schedule the work, after 2 days of calling with no response we are moving on to someone else. Don’t waste your time or your 99.00 for a quote. Meanwhile we sit in a house with no AC and it’s August.

    5

    Hassan did a great job explaining g everything about how to change the air filter, and how often. His recommendations were very good

    5

    Dis a great Job, professional, personable, quick, clean.. can’t ask for more.

    5

    Brian shows up and went right to work. Explained what he was doing and gave us an estimate. He ordered a part and I have already recieved a call saying Brian will be back with the part tomorrow afternoon