Reviews of local pros in Monroe, Ohio

Brandon was awesome. He timely repaired my old unit and gave sound advice for what to expect moving forward.

Very impressed with the company and all it stands for. Brandon was knowledgeable and no pressure. All our questions and concerns were addressed professionally.

This is the second time I've used 5Star. They are the only people I will use from now on. Luke Ferguson was incredible. Checked and cleaned my furnace. Spent a lot of time teaching me about my furnace. I highly recommend 5Star for all your heating, air conditioning, plumbing , etc needs. Locally owned and operated

The technician was very professional, very knowledgeable. The communication, what's great, they actually came a day early.
Got my a c running that day

Ben Reed was quick to the house, quick to uncover the issues and quick to repair. Very smooth and efficient experience. His customer service was professional and detailed. Thank you !!

Excellent service. Kori and his partner were very professional. Showed up on time, worked efficiently, cleaned up and addressed all my concerns after the installation. Would recommend.

He was very friendly and informative. He explained everything as well as cost before actually doing the work.

Brandon was fantastic. He was able to diagnose the problem quickly and repair our HVAC system to get our AC running. He was friendly and easy to talk to and did not push anything but gave an honest assessment of the system it's age and benefits of a new system. Most importantly though he fixed our issue quickly. I will be reaching back out to him in the future to get a quote on upgrading our HVAC and appreciate the professionalism, friendliness, and knowledge he had to offer. Also thank you to Emily Horstman at the office for organizing a technician quickly!

Jesse Creech thoroughly walked us through the work accomplished and how to operate the AC and furnace system and thermostat control. The quality of work was outstanding and clean...I can tell Jesse takes pride in his workmanship. Awesome job!

Jesse Creech was top notch and knew his stuff to fix the issues that kept reoccurring. Had to come back and fix other co-workers mess ups in a hot attic. He came to the house multiple times. Never complained. Just did what he thought was best to rectify the problem. Always told me what he was gonna do and was 100 % honest about everything. Always kept in contact with me when he heard there was an issue and followed up to see how things were going to make sure no more leaks. I’d recommend him to fix anything ac related. Again top notch guy. Knows his stuff and loves his Milwaukee tools.

Brandon Isham did a great job. Very knowledgeable, professional, and helpful. I’m going to request him for any other HVAC work that we require in the future.