Reviews of local pros in North Bend, Ohio

5.0 based on 57 reviews Back to the listing
    5

    Excellent attention to detail. Takes the time to make sure everything is as perfect as possible even on the smallest of things. Would 100% recommend and will be using again for future needs.

    5

    These guys work hard! Nobody can cut an edge around a bed like them. Need your grass cut, call Tommy! Thank you for your years of service, looking forward to 2025 and beyond!

    5

    Next level does an amazing job. I have never seen two harder workers with such great work ethic. I would never hesitate to use them again. They stand behind their work and they stand behind their word

    5

    We have been using next level since they started in 2020. They do excellent work. Our yard and house has never looked better. Looking forward to another clean yard this year. Thanks guys. You guys are the best.

    5

    I’m continually impressed with their attention to detail and craftsmanship. Was on their account list early so I’ve been able to see them grow as a company and still keep the same level of attention to my yard. Would highly recommend to anyone looking to get their yard in shape, and there’s no one better to keep it in shape. Big fan of these guys.

    5

    I’ve used other landscaping companies in the Cincinnati tri-state area, none of them worked like next level. These guys truly took my lawn to the next level. The attention to detail out of these guys is commendable. Worth every penny and then some. They are also incredibly hard workers, I actually had to tell them to take a couple breaks because I was worried that they would over work themselves. These guys kill it and I have no doubt that we will be seeing a lot more of their yard signs across the Cincinnati area.

    5

    We are so pleased with the work Next Level did on our landscape! They were great- they suggested we get rid of the years of old mulch and clear things out a bit instead of just piling on another layer of mulch. Wow! What a difference that made- the plants even looked healthier! These guys are knowledgeable , responsible, thorough and hard workers. We will definitely have them back this spring!

    5

    Their service man, Jake, was thorough and explained everything in layman’s terms. Gave us an estimate to replace and/or repair our unit. Price was below others that we had look at our unit. Can’t recommend Gerard’s enough.

    5

    Gerard came out to conduct a free check of my HVAC system after performing a home inspection on my condo this summer before I moved in. The technician, Tanner, was very knowledgeable and helpful. I've always lived in an apartment, so this is my first experience maintaining an HVAC system. Tanner answered all my questions and gave helpful recommendations for the future. He even took time to show me again how to change the water in my water heater. My experience with Gerard has always been positive and helpful. They have gained my trust, and I will be contacting them for anything related to heating and air.

    5

    You know when it’s 5 degrees outside with your Ohio winter and you think to yourself, “Wow. Today would be a terrible day for the heat to go out…” and then the furnace won’t kick on? That was us. We called Gerard and they were at our house, same day. Jake, our tech, was very polite and fixed our system quickly. He let us know the problem, fixed it, and then made us aware of some problems we may come across in the future with the A/C. We will certainly be calling Gerard next time!

    5

    Tanner did a Great Job of explaining what he was doing. Went through everything thoroughly. Has a Great customer skills. Has an overall positive attitude about his Job!

    5

    Great service! Fast and affordable! Garrett is an amazing person. Have had 4 different HVAC companies in my lifetime. Gerard Heating and Air is by far the most professional and most affordable I have ever had the pleasure of dealing with. You now have a lifetime customer.

    5

    After my furnace failed I contacted Gerard. Gerard adjusted their schedule and had a technician at my house within an hour. Jake the technician, diagnosed the problem, had the part located and delivered from their supplier’s warehouse. He kept me apprised of the his progress, until he returned with the part. Jake installed the part, checked the system and installed a new thermostat, as a precaution. Jake was very competent and showed a definite concern for getting my furnace running. All of the above was completed under warranty. My thank’s to Gerard for there professional handling of my problem!!

    5

    I have nothing but good things to say about Gerard Heating and Air, I would and will recommend them to everyone! I had to have my furnace replaced. Each employee I interacted with was professional, knowledgable, respectable and down to earth. I had 3 technicians come to my house, not only were they great with me they were also very loving to my dog, immediate 10/10! They cleaned up after themselves. Their pricing is also very reasonable and they offer financing.

    5

    Gerard has great reviews across multiple online platforms and it’s well deserved! We wanted a tuneup on our furnace along with getting on a maintenance plan. Scheduling with Bridget was a breeze and TJ is a great tech. Very nice and extremely knowledgable. Don’t hesitate to call Gerard!

    5

    Far above and beyond. T.J. Male was exceptional.
    I am a new homeowner and T.J. calmly and clearly walked me through everything I need to know about my HVAC system. He explained how my specific furnace works and how to maintain it. He gave advice and answered all my questions. He was very encouraging as well. T.J. worked efficiently and professionally.
    We will be using Gerard from now on and I have already started recommending Gerard to family and friends!
    Thank you, and we'll see you again in the spring!

    5

    Well, let's just say we couldn't be more impressed with the service and workmanship of Gerard HVAC. Our Installation Specialist, Tanner Hicks, was very friendly and professional. It was evident that he loves his job by his eye for detail. He even created a gravel garden for the unit to sit on and took special care to place all the lines above the path for weed trimming. It looks so nice and clean. One look at this photo and you will be wanting a new unit too!
    We are very pleased and will definitely recommend Gerard HVAC to our friends and family. A very special Thank You to Garrett and his team for making this a pleasant experience from the beginning to completion.

    5

    There is far too much for me to say positive about the entirety of Gerard. In a brutal 6 month process where my home warranty company and my contractor for gas lines were a major pain; Gerard was the saving grace. Everyone in the company fought for me against everyone else who seemed to be against me. Gerard went the extra mile every step of the way. When it was hot and I had no AC, they provided me temporary AC window units to keep us comfortable. When I had no furnace as things were getting cold, they provided me temporary space heaters. All at no charge with only the intention of going the extra mile.
    Bridget at the front counter was incredibly personable and helpful even when I guarantee I was annoying her with up to 10 phone calls a day. Ben performed my initial inspection at the purchase of my home and was my first fantastic impression of the company, even took the time to answer some questions I had about how things work in the home since I am a first time homeowner. Tanner and Nick were sort of my main installers throughout the process and made the experience fun. I'm almost sad I don't have any more problems because of how amazing the team is. Tanner even came out to my home to finalize some things when he had emergencies that I can guarantee were more pressing than us being cold for a day longer. A mention of Jake, TJ, Wesley, and the other Nick; who I am certain were all also at my house at some point. I seriously cannot speak high enough on this company. There is zero doubt that any and all work I need done on my home and recommendations for others in their service area - Gerard is the way to go. Thank You Everyone at Gerard!!

    5

    Gerard has been wonderful to work with. Their technician came quickly to diagnose the problem with our furnace. We got a new furnace installed and the guys arrived on time and were courteous and professional.

    5

    Tanner Hicks came out and completed a furnace tune up at my home. As a first time home owner who doesn't know much about HVAC, Tanner answered all of my questions and provided insight on how to maintain my system down the line. He recommended a few solutions to help optimize my setup, which I will be moving forward with in the future. Thanks again Tanner!

    5

    Gerard Heating and Air is fabulous and definitely has integrity. The initial quote process was the most thorough we had out of many companies we had come out for quotes, checking to make sure our issue wasn’t repairable first vs automatically trying to sell us a new HVAC system. They installed a brand new AC and furnace for us and made sure things were done correctly. Because of their excellent customer service and fair pricing, we called them out when it was time to replace our hot water tank. We are so glad to have found Gerard Heating and Air!