Constraction reviews in Olmsted Township, Ohio

I contacted Sterner Waterproofing & Excavating regarding an issue with my foundation drain. After speaking with them and doing some research, I realized my situation—while important—was likely a smaller job compared to the type of work they typically handle. To their credit, they were still willing to take a look and initially scheduled an appointment.

Every time I spoke with them, they were extremely nice, professional, and easy to work with, which made the experience even more frustrating.

Unfortunately, that’s where things started to fall apart. The appointment was canceled at the last minute, then rescheduled and canceled again. This happened multiple times, and eventually I decided to move on and hire someone else.

I understand that my job may not have been a priority compared to larger projects, and I can respect that. However, I would have appreciated more transparency upfront. It would have been better to simply let me know if the job wasn’t a good fit rather than repeatedly rescheduling and canceling.

Overall, while they seemed knowledgeable and professional, the lack of follow-through and reliability was disappointing.

If you need the job done right, look no further than Sterner Excavating. Mathias is an expert at what he does, and with his years of experience, he will save you money.

I had water coming into the corner of my basement every time it rained heavily. I got a few quotes, one of which was those basement hacks you see on tv who wanted to tear up my floor and bring even more water into my basement–and charge a small fortune. And another who wanted to dig up the entire side of my house and redo all the drain tile. Thankfully, I found Mathias at Sterner Excavating. He knew exactly what the problem was since the leak was only in the corner. I thought the problem was just the downspout pipe that was broken, but upon digging further, the footer drain was cracked and had roots growing into the pipe. It takes someone with expertise to pinpoint the exact problem since you can't see what's going on beneath the ground and someone who is honest to fix only what is necessary. With the wet spring we had this year, his work was put to the test–not a single drop of water entered into my basement.

I’d also like to mention Noah who helped Mathias with the job. He was very polite and a hard worker. Mathias was kind enough to remove few large shrubs where they were digging and Noah made sure to clean up the debris so I didn’t have to.

Additionally, I recently had an emergency situation where my power line was severed by Spectrum and I needed an excavator immediately. After the amazing job Mathias did with my basement issues, I didn’t hesitate to call him to tackle the job. He took time out of his busy schedule to come right over and assess the situation. The next day, he and the electrician had the issue taken care. It was a very stressful situation to be without power, but Mathias confidence and expertise put me at ease that the job would be taken care of.

In the office, Mary is invaluable part of the team. Adept at communicating with clients on the status of your job so you’re not left in the dark. Mathias had a very busy schedule and didn’t get to my waterproofing job right away, but Mary made sure to keep me informed until he could do my job, putting me at ease. She’s also very enjoyable to chat with.

It’s hard to find honest people you can trust to get the job done right, Mathias and Mary are genuinely good folk, and I’m glad to have found Sterner’s Excavating. I would highly recommend them and would not hesitate to use them again.

Great job waterproofing

Great people and very knowledgeable.

Excellent service, Mathias is an expert in basement waterproofing.

Quick, thorough, and personable! Fixed the issue and it’s been working great since!

Highly recommend for any drainage needs!

Great Company! We had him do our own basement and recommended him to several clients and neighbors! He far exceeded our expectations! He will get the job done right!

You will NOT meet nicer people anywhere!! I haven't even officially hired them for my sewer connection job but they still helped me to get my air conditioner in place before this sweltering heat spell. Thank You for just being nice people!!

Would highly recommend this company! If you want the job done right the first time Mathias will make sure that happens. Has a awesome crew. They work above and beyond!

This company has been nothing but the absolute best since Day 1! From the friendly phone conversations, to the detailed step by step process of what needs to be done, the professionalism and friendliness of the employees who have been dealing with my nagging repetitive phone calls. I highly recommend Sterner Waterproofing☺

They did a great job on waterproofing this is the company you should call

They gave me an fair quote then an excellent job of excavating the foundation to correct the problems that were existing. Fixed a sewer line problem with new pipe and correct elevation and backfilled. I would recommend him to anybody. Very professional and nice to work with.

This is the company to call if your needs occur in the realm of their expertise. Even though my issue was relatively simple, Mathias and Mary attended to my project with a professional and personal approach from beginning to conclusion. My courteous treatment was evident during all our communication and the work itself. I’m certain you will receive the same.

Very professional and conscientious! They tied in our gutters and a drain in the back yard to our sewer system. They were very respectful of our neighbors yards and took care with our plants and gardens to impact as little as possible. We've had two heavy rains since and have had zero water issues! Very pleased!!

My basement flooded in my new home and I truly felt like my options were limited until I called Sterner Waterproofing. Mr. Sterner came to my house and went over my project step by step, easing my worries and stress. I truly felt that they went above and beyond what I thought a company would do for me. I highly recommend STERNER WATERPROOFING & EXCAVATING !!!!
Thank You

~ Gerald T. McFaul Jr

We had a huge water problem after a storm. Matthias and his crew worked for us for months. He did what was needed but we still had water coming in. It seemed the problem was complicated by an addition that leaked water as well. Matthias would not give up until he found the problem and resolved it. He went the extra mile for us and we greatly appreciate his efforts. We have not had a water problem since. Highly recommend his company.

Had Sterner excavation put a drainage system in our backyard and they did an excellent job. Also had them to seal our driveway. Really great company and you will love Mary.

After Ohio State Waterproofing had finished our basement, shortly afterward we flooded. The soonest they could get to us was 2 days from when I called. I called Sterner Excavating and waterproofing to see if they could help. They were there in 2 hours. Immediately they got to work pumping the water out of my basement. Once they had that underway they started looking for the problem, as the water was coming through the walls as fast as it could get pumped out. The long and the short of it is this, in 2 days they had the problem fixed, and now water will not be a problem anymore. Now I just have to deal with O.S.W.P. Great job by Sterner. I would highly recommend them to anyone.

We had Sterner Excavating do some work for us and they did a great job. He came to replace our storm and sanitary sewer lines. While doing the work, we found several things that were unexpected. They worked their way through every obstacle and kept the project moving. They are conscientious and easy to work with.

I had a very minor hole and crack in my slab house's foundation but was dreading calling around to find a company to fix it. Like with other minor house repairs, I expected to never hear back from company after company once they heard how minor the issue was. Based on other reviews, I chose to call Sterner first and...I picked right! Mary Sterner answered my call and was so nice and fit me in to the schedule the next morning for a quote. Both she and Matheis Sterner came out as scheduled and provided me with a fair, honest quote. Almost as importantly, they treated me with respect and kindness despite the small job and my ignorance involving house repair work. Mylan (spelling?) completed the work the SAME day despite it being after 5pm and probably already having worked a full day. I couldn't have been happier to find a local company like this, especially after hearing they also do landscaping projects, decks, patios, etc. Great work product, great people and great service. Makes me proud to share Olmsted Falls with them.

From start to finish Sterner Excavating was first rate. They were fast, efficient and timely in completing the work which had to be done.
Unlike other excavating companies they were reasonably priced. The extra work that I had done was reasonably priced and did not add that much more time to the project. If you are looking for quality, efficiency and a reasonably priced excavating company for your project then I highly recommend Sterner Excavating.