Plumbing reviews in Parma, Ohio

Received very quick service. Reasonably priced.

Couldn’t recommend it more. 10/10🤩

Just “pros.” They did amazing work. Timely and in budget! Highly recommend

Excellent and honest work. Instead of performing unnecessary and overpriced work, these guys fixed the exact problem and did so with timeliness and professionalism. Highly recommended.

Gary and his team, professional, did great job.
They were really fast too.

Receptionist is very rude for a slight miscommunication of where my company was located. I don’t know how their work is but if it’s anything like their customer service, good luck.

Had a problem and they came out the same day! Couldn’t recommend more!

AXIS PLUMBING HAS COME TO MY RESCUE WITH A LEAKING KITCHEN FAUCET THAT I HAD...IN NO TIME AT ALL THEY RESPONDED TO NOT ONLY FIX...BUT REPLACE MY FAULTY KITCHEN FAUCET IN RAPID FIRE FASHION...ZACH ,,, THE PLUMBER THEY DISPATCHED GOT ALL THE ISSUES UNDER CONTROL AND GOT ME UP AND RUNNING WITH A REPLACEMENT FAUCET IN NO TIME AT ALL !! THX ZACK! YOU DESERVE TO MAKE $100K A YEAR!

The receptionist who answered the phone was very rude. She informed me that she would call me back in a few hours to let me know if someone would be able to come out to my home for the day, when I told her I would continue to call around she immediately got a nasty attuned with me claiming that I was rude to allow her to pull one of her guys off of a job only to choose someone else. I tried to explain that this was not what she said to me but she continued to be rude. I will not return nor will I recommend them to anyone

Anthony and their colleague was very professional, timely, and resolved our issue quickly. The receptionist who booked the appointment was professional, kind, and helpful. Very happy!

Axis did an instant hot water replacement/installation for us and we could not possibly be happier with everything from start to finish. This company and especially their field employees are top top notch. We are very very happy...nice job to all!!!

What a phenomenal experience! I had a pipe break under my slab home and after two days of work, everything was fixed, clean, and back to normal! Staff was professional, respectful and clean and the work was outstanding!

My plumbing problem was so difficult. Kyle came through all 3 days. What he didn’t know, he knew who to contact! DZ was explanatory, and informative. These guys really know their stuff! Time for a raise!

I was having one heck of a time with my hone warranty. Took them months to respond to me about my hot water tank. So I called around and I got the number to axis plumbing and gave the number to my home warranty and they called them
To set up an inspection. Patty called me the next day and she was awesome! Patty was amazing in walking me through the process and the best part was I did not have to deal with my home warranty people at all! Patty took care of everything! I would recommend these folks to anyone! They are simply amazing!!! Thank you patty and crew!

Useless company. Didn't address our issue properly and ended up flooding our basement because of it. Left a message so I can discuss the issue with someone and wasn't given a call back "because there wasn't as issue." We didn't pick these idiots, our terrible home warranty company did- do not use this company or HSA Home Warranty. 0/10 do not recommend.

The woman on the ohone for scheduling was lovely. Steve came out to repair our overflow drain in the upstairs tub. He explained everything thoroughly and got the job done within an hour. I appreciate him doing the job correctly and efficiently.

Pretty good plumbing company. They’re pretty responsive and does decent work. Unfortunately they have a rude, entitled and unwilling to help employee by the name of Chris. I’ve heard two separate cases from my tenants, saying that he comes with an attitude when he shows up to a job. Someone needs to counsel him when interacting with clients. It’s very unprofessional.

SCAMSCAMSCAMSCAMSCAM! I
recently had a job done by Axis plumbing on Sept 27th. The service was requested via my home warranty of American Home Shield. My first impression the shady plumber that works for access, or from what I was told use to work for access was late upon arrival! I took the day off from work just to be avail, because they don't necessarily give you an arrival time, but that of a window, an hour after the window! But I digress. The gentlemen showed as an Axis plumbing employee. Greeted advised him of the work that needed be done on my premises. The guy got to work, started to tear up dry wall to gain access to the work, which is fine, since he advised the "AXIS PLUMBING WILL REPAIR THE DRYWALL AS IF WAS REMOVED BY AXIS PLUMBING." During the work that was being done and upon completion. I asked "AXIS PLUMBER" How much would your company charge if I would like on repairing a garbage disposal? AXIS PLUMBER STATED THE FOLLOWING, "So, if we needed to come back out to do the repair/ replace, you will always be charged a $125.00 service fee, but since I am already here I can do the work, so all you pay is the work. Ok, great, I took the day off lets just get this done so, I can get it repaired/ worked on! AXIS PLUMBER took about 4 hours to complete the garbage disposal. Upon completion of work AXIS PLUMBER advised since "AXIS PLUMBING" Did the work, should something happens with any repairs be sure to call me directly and "AXIS PLUMBING" will come back out repair any malfunction, saves you the service fee. I then paid "AXIS PLUMBING" a total of $475.00!Well, just so happened, I am experiencing a malfunction with my garbage disposal and reached out to the number "AXIS PLUMBER" provided. I reached out to the "AXIS PLUMBER" with no success. I called them that following Wednesday and advised them that the garbage disposal their company installed is not powering on. I advised the "AXIS SECRETARY" and was advised that she will forward the information to her colleague from "AXIS PLUMBING DIANE" because apparently the "AXIS PLUMBER" Who by the way referred to himself as the "SON OF AXIS PLUMBING" NO LONGER WORKS AT AXIS PLUMBING!" I was advised by "AXIS PLUMBER SECRETARY LIZ" Yeah, he left and upon leaving he was doing work under the "AXIS PLUMBING NAME" but we found him out and terminated him. I asked the owners son??? She was like, "What?" I replied the owners son is no longer working with "AXIS PLUMBING?" She then said, "I don't think the owner has a son who works with AXIS PLUMBING." She said the guy we had to let go was because of the fraudulent work that was being done without consent for "AXIS PLUMBING." I guess we all know where this is going. She said, "I WILL NEED TO FORWARD THIS TO DIANE, BECAUSE I RECENTLY JUST STARTED HERE AND SHE WILL CALL YOU BACK." Well, I waited all day for a call back that never took place! I attempted to call them back within business hours. No one got back to me, as I did leave a message with best call back number.
Well, I did not rec a callback. Soooooooo, the following morning I called "AXIS PLUMBING." I *67 my number and Viola!!! Diane, the very person that was suppose to have called me back with this urgent matter, stated" OH YES I'M AWARE OF THE CIRCUMSTANCES THAT YOU HAVE EXPERIENCED!" She says, " Yeah, the AXIS PLUMBER no longer works for us!" You know the son of the owner ;0)As I sent their office with proof of services, to my very understanding, provided by "AXIS." Sooooooooooo, because of the fraudulent work that was done by the "AXIS PLUMBER" we let him go. But no there is nothing we can do for your since, "THE OWNERS SON" no longer works for AXIS." But file a claim with your home warranty and we can come out and repair the services that the "SON OF AXIS PLUMBING" fraudulently did work at your premises. I know this is a rather LOOOOOOOOOOOOOONG review and no one will probably read, since this is a warning. Yes, you can hire, "AXIS PLUMBING TO DO YOUR REPAIRS" I would exercise EXTREME CAUSTION! Do your homework, know who you hire and when in doubt! Not BBB ACREDDITED!

I would not recommend this company at all. They are unorganized and the secretary was very unprofessional. I didn't want to give 1-star for this company.

I have American Home Warranty (AHS). On the Tuesday before Thanksgiving my kitchen faucet water suddenly stopped working. I called AHS and they setup an appointment with AXIS to come out on Wednesday He came on time looked at my faucet, took a peak under the sink, took out his phone and took a picture of my faucet and said, “I only have basic builder faucets on my truck so I need to get approval to give you a faucet like you have. By the way I have a touch-less faucet that I disconnected years ago. On Friday I get a call and was told there was a blockage and the warranty doesn’t cover it so I’ll have to pay $325 out of pocket. Mind you this conversation about the blockage never took place at my home. I read my warranty again I saw that I could request a second opinion which I did. The second plumber came out admitted that he had not worked on too many faucets like mine but he would see what he could do. He immediately started checking and removed a part examined it blow through it put it back on and immediately I had water. I called AXIS back and did not even get an apology for what happened. Giving a diagnosis after getting back to the office without even checking out the situation. I’m no plumber but I don’t think a picture of a faucet can provide a diagnosis. Needless to say their intent was to rip me off for an unnecessary $325 charge. I’ve already let AHS know that if I need a plumber ever again DO NOT send AXIS to my home. As a first time customer I was beyond disappointed.

They did come out and tear up my basement floor and cleared the prior owners grease. They put the floor back together. The problem was I have a finished basement. One side for my grandkids and one side for adults, complete with a bar. The “professionals” didn’t tell me to cover anything. They proceeded to get cement dust over my entire basement. They didn’t even have the decency to close the door that separates the two rooms, to contain the dust to the kid side only, which still would’ve pissed me off. When I mentioned it to the work, he said I should’ve covered my stuff up. How I was supposed to know that what I started out as a small job turned into large job that I would have dust everywhere??? They had to have known that I didn’t want dust on toys and furniture and my precious knickknacks. They could’ve put a tarp up or something. Or better yet tell me there’s going to be a lot of dust, so cover or move my stuff. I would have rather rescheduled to prepare for the dust. I ended up paying $700 to a cleaning service that I still had to go behind. If I had a million dollar home instead of $200k I don’t believe they would’ve done that. I talked to the receptionist, she said I should’ve known there would be dust. How should I have known??! Never had any floor busted up before. Besides if I knew or not I think it’s worth telling me, since they were the “professionals”. Totally not professional! I gave 2 stars because they completed the job but were totally unprofessional about it.